What users are saying about
7 Ratings
2 Ratings
7 Ratings
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Score 9.1 out of 100
2 Ratings
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Score 10 out of 100

Feature Set Ratings

  • Gatekeeper ranks higher in 2 feature sets: Contract Collaboration, Contract Monitoring

Contract Collaboration

7.1

ContractWorks

71%
10.0

Gatekeeper

100%
Gatekeeper ranks higher in 4/4 features

Contract sharing

7.1
71%
4 Ratings
10.0
100%
1 Rating

Contract editing

N/A
0 Ratings
10.0
100%
1 Rating

Approval process

N/A
0 Ratings
10.0
100%
1 Rating

Interdepartmental workflows

N/A
0 Ratings
10.0
100%
1 Rating

Contract Monitoring

8.3

ContractWorks

83%
10.0

Gatekeeper

100%
Gatekeeper ranks higher in 6/6 features

Contract database

9.2
92%
6 Ratings
10.0
100%
1 Rating

Legacy contracts

8.7
87%
3 Ratings
10.0
100%
1 Rating

Contract search

8.7
87%
6 Ratings
10.0
100%
1 Rating

Contract milestone reminders & alerts

8.8
88%
6 Ratings
10.0
100%
1 Rating

Custom contract reports

7.2
72%
5 Ratings
10.0
100%
1 Rating

Tracking contract status

7.1
71%
5 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Gatekeeper is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.2

ContractWorks

92%
6 Ratings
10.0

Gatekeeper

100%
1 Rating

Likelihood to Renew

9.1

ContractWorks

91%
1 Rating

Gatekeeper

N/A
0 Ratings

Usability

9.1

ContractWorks

91%
6 Ratings
10.0

Gatekeeper

100%
1 Rating

Availability

9.1

ContractWorks

91%
1 Rating

Gatekeeper

N/A
0 Ratings

Performance

9.1

ContractWorks

91%
1 Rating

Gatekeeper

N/A
0 Ratings

Support Rating

9.2

ContractWorks

92%
6 Ratings
10.0

Gatekeeper

100%
1 Rating

Product Scalability

9.1

ContractWorks

91%
1 Rating

Gatekeeper

N/A
0 Ratings

Likelihood to Recommend

ContractWorks

[A] user-friendly platform that allows multiple users to store and organize documents across various departments within the company for easy access. [A] tagging feature is a helpful tool in sending reminders for upcoming renewals, etc.
Anonymous | TrustRadius Reviewer

Gatekeeper

One of the things I appreciate about Gatekeeper, is that all of the documents are housed in one place. I no longer have to chase department people down for contracts. Having all the terms of the contracts entered into the system helps with keeping track of each of the contracts, and having the ability to monitor them in one place. Coming from a place where there was no system in place, it was a given that auto-renewals would happen regularly. Our Accounting Dept. has also benefited greatly using Gatekeeper. Before, they would have to rely on other departments to get the contracts and terms, which would create a backlog for them, especially if they didn't get it in time before the invoices from the vendors started to come in. Gatekeeper isn't a tool that is specific to one team/department, Gatekeeper can assist everyone that needs to access contract terms/information
Donna Roccoforte | TrustRadius Reviewer

Pros

ContractWorks

  • Managing renewals[.]
  • Managing timed fee increases[.]
  • Easy storing and retrieval of contracts[.]
  • Manage roles to determine who sees what. Very granular.
  • [The] signature process is quite powerful, and because it's integrated comes with management.
Anonymous | TrustRadius Reviewer

Gatekeeper

  • Customer service/support, they're always responsive and eager to jump on calls whenever we need their support. They've never once treated us as "paid invoice" and moved on. They build relationships there at Gatekeeper.
  • They're innovative, improving on their product, when it is already a fantastic resource tool.
  • They have the ability to customize features to fit your needs, that was one feature important to us.
Donna Roccoforte | TrustRadius Reviewer

Cons

ContractWorks

  • Allowing changes to documents midway through approvals/signatures.
  • More sophisticated interface for searching in document text would be nice.
  • Some ability to restart agreements that have been declined by intermediate approvers would be nice also.
Anonymous | TrustRadius Reviewer

Gatekeeper

  • This might be more of a personal thing to me, rather than an issue for anyone else, but when I'm working on a specific vendor, with multiple contracts, I have to click the back arrow to get back out to the other contracts within that vendor. It would be helpful to have a feature that you could click on to take you back to that vendor where the other contracts are kept.
Donna Roccoforte | TrustRadius Reviewer

Pricing Details

ContractWorks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 Unlimited users, 2500 documents, 5 e-sign licenses

ContractWorks Editions & Modules

Edition
Standard$600/month1
Professional$800/month2
Enterprise$1000/month3
  1. Unlimited users, 2500 documents, 5 e-sign licenses
  2. Unlimited users, 10,000 documents, 10 e-sign licenses
  3. Unlimited users, unlimited documents, 20 e-sign licenses
Additional Pricing Details
ContractWorks offers low, transparent pricing plans to meet the needs and budget of any business.

Gatekeeper

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
20%

Starting Price

$775 <150 Contracts/Vendors

Gatekeeper Editions & Modules

Edition
Starter$7751
Pro$1,8552
Enterprise$3,3253
Enterprise CustomPOA4
  1. <150 Contracts/Vendors
  2. <500 Contracts/Vendors
  3. <1,000 Contracts/Vendors
  4. >1,000 Contracts/Vendors
Additional Pricing Details
Pricing is for the core product. Additional modules are available and are priced separately.

Likelihood to Renew

ContractWorks

ContractWorks 9.1
Based on 1 answer
Current Supply Chain users find great value in ContractWorks. We've been able to demonstrate a better, faster, efficient, cost effective way to solve document and data requirements. ContractWorks is gaining greater interest and acceptance across the Enterprise.
Anonymous | TrustRadius Reviewer

Gatekeeper

No score
No answers yet
No answers on this topic

Usability

ContractWorks

ContractWorks 9.1
Based on 6 answers
If you can browse [folder-based] software, then you are good to go from the start. [On] more than one occasion I have offered a tour to new users, just to be told: "thank you, I got it this is easy to use". [The search] feature works exactly as expected, [making] your life so much easier.
Anonymous | TrustRadius Reviewer

Gatekeeper

Gatekeeper 10.0
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

ContractWorks

ContractWorks 9.1
Based on 1 answer
I've never heard that we've had an outage or error and I 'm in ContractWorks days, evenings and weekends.
Anonymous | TrustRadius Reviewer

Gatekeeper

No score
No answers yet
No answers on this topic

Performance

ContractWorks

ContractWorks 9.1
Based on 1 answer
We haven't integrated ContractWorks with other systems. Otherwise, reasonably sized documents load fairly quickly and reports extract quickly. I work remotely sometimes it takes an extra minute
Anonymous | TrustRadius Reviewer

Gatekeeper

No score
No answers yet
No answers on this topic

Support Rating

ContractWorks

ContractWorks 9.2
Based on 6 answers
My questions are answered just about immediately, and this is true for all members of my team who have reached out for support. Furthermore, when we have asked about features that do not yet exist, we received detailed commentary from the company and its developers letting us know whether we could realistically expect any of those features to come to be. I am beyond satisfied with support.
Anonymous | TrustRadius Reviewer

Gatekeeper

Gatekeeper 10.0
Based on 1 answer
Whenever I've reached out to Gatekeepers customer service and/or support team, they've always been prompt in getting back to me, whether it's via an email, text or setting up a zoom call, Gatekeeper's support is impeccable.
Donna Roccoforte | TrustRadius Reviewer

Alternatives Considered

ContractWorks

ContractWorks is the sole software that I have used. Prior to this, I used a spreadsheet and Outlook notifications to manage contract milestones.
Anastasia Micallef | TrustRadius Reviewer

Gatekeeper

No answers on this topic

Scalability

ContractWorks

ContractWorks 9.1
Based on 1 answer
Tasked with finding a cost conscious Contract Management platform, we knew change and acceptance across the Enterprise would come slow. Using ContractWorks means not overspending in initial months with fewer users. As our core group becomes more proficient and we demonstrate/prove ease of use to other departments with scale up use and cost together
Anonymous | TrustRadius Reviewer

Gatekeeper

No score
No answers yet
No answers on this topic

Return on Investment

ContractWorks

  • It has opened up a lot of time that contract managers/administrators wasted.
  • Added efficiencies and the ability to manage contracts remotely.
Anastasia Micallef | TrustRadius Reviewer

Gatekeeper

  • Since using Gatekeeper we have a better understanding of what contracts we have, and with the customized Workflow they created for us, the contracts flow through the Pipeline based on our DOA. It's a smooth process from the start of redlining and finalizing to finishing it up with Gatekeepers digital e-signature feature.
  • Contracts are not flying all over the place with no structure.
Donna Roccoforte | TrustRadius Reviewer

Screenshots

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