Converged Communications Center vs. Nextiva Contact Center
Converged Communications Center vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
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Converged Communications Center | N/A | Converged Communications Center is a call center software offering from Converged Communication Systems. | N/A | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
Converged Communications Center | Nextiva Contact Center | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Converged Communications Center | Nextiva Contact Center | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Converged Communications Center | Nextiva Contact Center | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Converged Communications Center | Nextiva Contact Center | |
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Likelihood to Recommend | - (0 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Converged Communications Center | Nextiva Contact Center | |
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Likelihood to Recommend | Converged Communication Systems No answers on this topic | Nextiva |
Pros | Converged Communication Systems No answers on this topic | Nextiva |
Cons | Converged Communication Systems No answers on this topic | Nextiva |
Likelihood to Renew | Converged Communication Systems No answers on this topic | Nextiva |
Support Rating | Converged Communication Systems No answers on this topic | Nextiva |
Alternatives Considered | Converged Communication Systems No answers on this topic | Nextiva |
Return on Investment | Converged Communication Systems No answers on this topic | Nextiva |
ScreenShots |