What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8 out of 100
Based on 2 reviews and ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 12 reviews and ratings
Feature Set Ratings
- ConvergeHub ranks higher in 7 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Platform, Security
- LexisNexis InterAction ranks higher in 1 feature set: Customer Service & Support
Sales Force Automation
8.3
ConvergeHub
83%
5.1
LexisNexis InterAction
51%
ConvergeHub ranks higher in 8/9 features
ConvergeHub ranks higher in 8/9 features
Customer data management / contact management
9.0
90%
1 Rating
8.0
80%
1 Rating
Workflow management
9.0
90%
1 Rating
3.0
30%
1 Rating
Territory management
8.0
80%
1 Rating
3.0
30%
1 Rating
Opportunity management
9.0
90%
1 Rating
5.0
50%
1 Rating
Integration with email client (e.g., Outlook or Gmail)
7.0
70%
1 Rating
8.0
80%
1 Rating
Contract management
8.0
80%
1 Rating
N/A
0 Ratings
Quote & order management
9.0
90%
1 Rating
N/A
0 Ratings
Interaction tracking
8.0
80%
1 Rating
3.0
30%
1 Rating
Channel / partner relationship management
8.0
80%
1 Rating
6.0
60%
1 Rating
Customer Service & Support
7.0
ConvergeHub
70%
8.7
LexisNexis InterAction
87%
LexisNexis InterAction ranks higher in 3/3 features
LexisNexis InterAction ranks higher in 3/3 features
Case management
7.0
70%
1 Rating
8.0
80%
1 Rating
Call center management
N/A
0 Ratings
9.0
90%
1 Rating
Help desk management
N/A
0 Ratings
9.0
90%
1 Rating
Marketing Automation
9.0
ConvergeHub
90%
8.0
LexisNexis InterAction
80%
ConvergeHub ranks higher in 2/2 features
ConvergeHub ranks higher in 2/2 features
Lead management
9.0
90%
1 Rating
7.0
70%
1 Rating
Email marketing
9.0
90%
1 Rating
9.0
90%
1 Rating
CRM Project Management
9.0
ConvergeHub
90%
4.7
LexisNexis InterAction
47%
ConvergeHub ranks higher in 3/3 features
ConvergeHub ranks higher in 3/3 features
Task management
9.0
90%
1 Rating
5.0
50%
1 Rating
Billing and invoicing management
9.0
90%
1 Rating
4.0
40%
1 Rating
Reporting
9.0
90%
1 Rating
5.0
50%
1 Rating
CRM Reporting & Analytics
8.0
ConvergeHub
80%
4.3
LexisNexis InterAction
43%
ConvergeHub ranks higher in 2/3 features
ConvergeHub ranks higher in 2/3 features
Pipeline visualization
8.0
80%
1 Rating
4.0
40%
1 Rating
Customizable reports
8.0
80%
1 Rating
5.0
50%
1 Rating
Forecasting
N/A
0 Ratings
4.0
40%
1 Rating
Customization
7.5
ConvergeHub
75%
4.3
LexisNexis InterAction
43%
ConvergeHub ranks higher in 2/4 features
ConvergeHub ranks higher in 2/4 features
Custom fields
8.0
80%
1 Rating
4.0
40%
1 Rating
API for custom integration
7.0
70%
1 Rating
5.0
50%
1 Rating
Custom objects
N/A
0 Ratings
4.0
40%
1 Rating
Scripting environment
N/A
0 Ratings
4.0
40%
1 Rating
Platform
9.0
ConvergeHub
90%
5.0
LexisNexis InterAction
50%
ConvergeHub ranks higher in 1/1 features
ConvergeHub ranks higher in 1/1 features
Mobile access
9.0
90%
1 Rating
5.0
50%
1 Rating
Security
9.0
ConvergeHub
90%
8.0
LexisNexis InterAction
80%
ConvergeHub ranks higher in 1/2 features
ConvergeHub ranks higher in 1/2 features
Role-based user permissions
9.0
90%
1 Rating
8.0
80%
1 Rating
Single sign-on capability
N/A
0 Ratings
8.0
80%
1 Rating
Social CRM
ConvergeHub
Feature Set Not Supported
N/A
4.5
LexisNexis InterAction
45%
LexisNexis InterAction ranks higher in 2/2 features
LexisNexis InterAction ranks higher in 2/2 features
Social data
N/A
0 Ratings
4.0
40%
1 Rating
Social engagement
N/A
0 Ratings
5.0
50%
1 Rating
Integrations with 3rd-party Software
ConvergeHub
Feature Set Not Supported
N/A
5.0
LexisNexis InterAction
50%
LexisNexis InterAction ranks higher in 2/2 features
LexisNexis InterAction ranks higher in 2/2 features
Marketing automation
N/A
0 Ratings
5.0
50%
1 Rating
Compensation management
N/A
0 Ratings
5.0
50%
1 Rating
Attribute Ratings
- ConvergeHub is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
ConvergeHub
80%
1 Rating
6.0
LexisNexis InterAction
60%
1 Rating
Likelihood to Recommend
ConvergeHub
It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
LexisNexis InterAction
It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.

Verified User
Technician in Information Technology
Law Practice Company, 501-1000 employeesPros
ConvergeHub
- The dashboards are really good and feature laden.
- The UI is really intuitive as well as user friendly.
- Automation of simple tasks as well as the marketing process is really easy.
- Above all the pricing takes the cake here.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
LexisNexis InterAction
- Collects contact information from incoming employees
- Synchronizes with Outlook contacts
- Separate interface for marketing and casual users

Verified User
Technician in Information Technology
Law Practice Company, 501-1000 employeesCons
ConvergeHub
- Customer support isn't that great, takes a lot of time to respond.
- Notifications are not on time, i.e. they are delayed and not real time.
- Lack of integration with other applications.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
LexisNexis InterAction
- The Windows app for marketing could be more wizard driven and simpler
- Technical support documentation is lacking in up to date information

Verified User
Technician in Information Technology
Law Practice Company, 501-1000 employeesPricing Details
ConvergeHub
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Starting Price
$9 per user - per month
ConvergeHub Editions & Modules
Edition
Lite | $91 |
---|---|
Professional | $291 |
Premium | $591 |
- per user - per month
Additional Pricing Details
—LexisNexis InterAction
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—LexisNexis InterAction Editions & Modules
—
Additional Pricing Details
—Alternatives Considered
ConvergeHub
ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
LexisNexis InterAction
No answers on this topic
Return on Investment
ConvergeHub
- It helps increase the overall productivity by automating daily routine tasks.
- Sales & marketing process becomes easier and more productive.
- Workflow management is easier.
- Overall productivity increases many-fold.
Business Development Manager
EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees
LexisNexis InterAction
- I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.

Verified User
Technician in Information Technology
Law Practice Company, 501-1000 employees