ConvergeHub vs LexisNexis InterAction

What users are saying about

Score 8 out of 10

Based on 2 reviews and ratings

Score 6.9 out of 10

Based on 12 reviews and ratings

Feature Set Ratings

ConvergeHub ranks higher in 7 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Platform, Security
LexisNexis InterAction ranks higher in 1 feature set: Customer Service & Support

Sales Force Automation

8.3

ConvergeHub

83%

5.1

LexisNexis InterAction

51%

ConvergeHub ranks higher in 8/9 features

Customer data management / contact management

9.0

90%

1 Rating

8.0

80%

1 Rating

Workflow management

9.0

90%

1 Rating

3.0

30%

1 Rating

Territory management

8.0

80%

1 Rating

3.0

30%

1 Rating

Opportunity management

9.0

90%

1 Rating

5.0

50%

1 Rating

Integration with email client (e.g., Outlook or Gmail)

7.0

70%

1 Rating

8.0

80%

1 Rating

Contract management

8.0

80%

1 Rating

N/A

0 Ratings

Quote & order management

9.0

90%

1 Rating

N/A

0 Ratings

Interaction tracking

8.0

80%

1 Rating

3.0

30%

1 Rating

Channel / partner relationship management

8.0

80%

1 Rating

6.0

60%

1 Rating

Customer Service & Support

7.0

ConvergeHub

70%

8.7

LexisNexis InterAction

87%

LexisNexis InterAction ranks higher in 3/3 features

Case management

7.0

70%

1 Rating

8.0

80%

1 Rating

Call center management

N/A

0 Ratings

9.0

90%

1 Rating

Help desk management

N/A

0 Ratings

9.0

90%

1 Rating

Marketing Automation

9.0

ConvergeHub

90%

8.0

LexisNexis InterAction

80%

ConvergeHub ranks higher in 2/2 features

Lead management

9.0

90%

1 Rating

7.0

70%

1 Rating

Email marketing

9.0

90%

1 Rating

9.0

90%

1 Rating

CRM Project Management

9.0

ConvergeHub

90%

4.7

LexisNexis InterAction

47%

ConvergeHub ranks higher in 3/3 features

Task management

9.0

90%

1 Rating

5.0

50%

1 Rating

Billing and invoicing management

9.0

90%

1 Rating

4.0

40%

1 Rating

Reporting

9.0

90%

1 Rating

5.0

50%

1 Rating

CRM Reporting & Analytics

8.0

ConvergeHub

80%

4.3

LexisNexis InterAction

43%

ConvergeHub ranks higher in 2/3 features

Pipeline visualization

8.0

80%

1 Rating

4.0

40%

1 Rating

Customizable reports

8.0

80%

1 Rating

5.0

50%

1 Rating

Forecasting

N/A

0 Ratings

4.0

40%

1 Rating

Customization

7.5

ConvergeHub

75%

4.3

LexisNexis InterAction

43%

ConvergeHub ranks higher in 2/4 features

Custom fields

8.0

80%

1 Rating

4.0

40%

1 Rating

API for custom integration

7.0

70%

1 Rating

5.0

50%

1 Rating

Custom objects

N/A

0 Ratings

4.0

40%

1 Rating

Scripting environment

N/A

0 Ratings

4.0

40%

1 Rating

Platform

9.0

ConvergeHub

90%

5.0

LexisNexis InterAction

50%

ConvergeHub ranks higher in 1/1 features

Mobile access

9.0

90%

1 Rating

5.0

50%

1 Rating

Security

9.0

ConvergeHub

90%

8.0

LexisNexis InterAction

80%

ConvergeHub ranks higher in 1/2 features

Role-based user permissions

9.0

90%

1 Rating

8.0

80%

1 Rating

Single sign-on capability

N/A

0 Ratings

8.0

80%

1 Rating

Social CRM

ConvergeHub

Feature Set Not Supported

N/A

4.5

LexisNexis InterAction

45%

LexisNexis InterAction ranks higher in 2/2 features

Social data

N/A

0 Ratings

4.0

40%

1 Rating

Social engagement

N/A

0 Ratings

5.0

50%

1 Rating

Integrations with 3rd-party Software

ConvergeHub

Feature Set Not Supported

N/A

5.0

LexisNexis InterAction

50%

LexisNexis InterAction ranks higher in 2/2 features

Marketing automation

N/A

0 Ratings

5.0

50%

1 Rating

Compensation management

N/A

0 Ratings

5.0

50%

1 Rating

Attribute Ratings

ConvergeHub is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%

1 Rating

6.0

LexisNexis InterAction

60%

1 Rating

Pros

The dashboards are really good and feature laden.
The UI is really intuitive as well as user friendly.
Automation of simple tasks as well as the marketing process is really easy.
Above all the pricing takes the cake here.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

Collects contact information from incoming employees
Synchronizes with Outlook contacts
Separate interface for marketing and casual users

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Verified User

Technician in Information Technology

Law Practice Company, 501-1000 employees

View all 1 answers on this topic

Cons

Customer support isn't that great, takes a lot of time to respond.
Notifications are not on time, i.e. they are delayed and not real time.
Lack of integration with other applications.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

The Windows app for marketing could be more wizard driven and simpler
Technical support documentation is lacking in up to date information

Read full review

Verified User

Technician in Information Technology

Law Practice Company, 501-1000 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition

Lite	$9¹
Professional	$29¹
Premium	$59¹

per user - per month

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Starting Price

—

LexisNexis InterAction Editions & Modules

—

Additional Pricing Details

—

Alternatives Considered

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

No answers on this topic

Return on Investment

It helps increase the overall productivity by automating daily routine tasks.
Sales & marketing process becomes easier and more productive.
Workflow management is easier.
Overall productivity increases many-fold.

Read full review

Prashant Choudhary

Business Development Manager

EMTEX ENGINEERING PRIVATE LIMITEDMachinery, 201-500 employees

View all 1 answers on this topic

I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.

Read full review

Verified User

Technician in Information Technology

Law Practice Company, 501-1000 employees

View all 1 answers on this topic

Screenshots

See All (6) ConvergeHub Screenshots

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