What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7 out of 100

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ConvergeHub
8.3
Tour de Force CRM
6.4
Customer data management / contact management
ConvergeHub
9.0
Tour de Force CRM
10.0
Workflow management
ConvergeHub
9.0
Tour de Force CRM
Territory management
ConvergeHub
8.0
Tour de Force CRM
10.0
Opportunity management
ConvergeHub
9.0
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
ConvergeHub
7.0
Tour de Force CRM
1.0
Contract management
ConvergeHub
8.0
Tour de Force CRM
Quote & order management
ConvergeHub
9.0
Tour de Force CRM
5.0
Interaction tracking
ConvergeHub
8.0
Tour de Force CRM
7.0
Channel / partner relationship management
ConvergeHub
8.0
Tour de Force CRM
2.0

Customer Service & Support

ConvergeHub
7.0
Tour de Force CRM
5.5
Case management
ConvergeHub
7.0
Tour de Force CRM
8.0
Help desk management
ConvergeHub
Tour de Force CRM
3.0

Marketing Automation

ConvergeHub
9.0
Tour de Force CRM
4.0
Lead management
ConvergeHub
9.0
Tour de Force CRM
7.0
Email marketing
ConvergeHub
9.0
Tour de Force CRM
1.0

CRM Project Management

ConvergeHub
9.0
Tour de Force CRM
3.7
Task management
ConvergeHub
9.0
Tour de Force CRM
1.0
Billing and invoicing management
ConvergeHub
9.0
Tour de Force CRM
7.0
Reporting
ConvergeHub
9.0
Tour de Force CRM
3.0

CRM Reporting & Analytics

ConvergeHub
8.0
Tour de Force CRM
8.0
Pipeline visualization
ConvergeHub
8.0
Tour de Force CRM
8.0
Customizable reports
ConvergeHub
8.0
Tour de Force CRM
8.0
Forecasting
ConvergeHub
Tour de Force CRM
8.0

Customization

ConvergeHub
7.5
Tour de Force CRM
6.0
Custom fields
ConvergeHub
8.0
Tour de Force CRM
6.0
API for custom integration
ConvergeHub
7.0
Tour de Force CRM
6.0

Platform

ConvergeHub
9.0
Tour de Force CRM
8.0
Mobile access
ConvergeHub
9.0
Tour de Force CRM
8.0

Security

ConvergeHub
9.0
Tour de Force CRM
9.5
Role-based user permissions
ConvergeHub
9.0
Tour de Force CRM
9.0
Single sign-on capability
ConvergeHub
Tour de Force CRM
10.0

Integrations with 3rd-party Software

ConvergeHub
Tour de Force CRM
3.0
Marketing automation
ConvergeHub
Tour de Force CRM
3.0

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Screenshots

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Tour de Force CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ConvergeHub
8.0
Tour de Force CRM
7.0

Add comparison