What users are saying about
2 Ratings
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Score 8 out of 100
7 Ratings
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Score 3.4 out of 100

Feature Set Ratings

  • ConvergeHub ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, Customization, Platform
  • Tour de Force CRM ranks higher in 1 feature set: Security
  • ConvergeHub and Tour de Force CRM are tied in 1 feature set: CRM Reporting & Analytics

Sales Force Automation

8.3

ConvergeHub

83%
6.4

Tour de Force CRM

64%
ConvergeHub ranks higher in 6/9 features

Customer data management / contact management

9.0
90%
1 Rating
10.0
100%
1 Rating

Workflow management

9.0
90%
1 Rating
N/A
0 Ratings

Territory management

8.0
80%
1 Rating
10.0
100%
1 Rating

Opportunity management

9.0
90%
1 Rating
10.0
100%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

7.0
70%
1 Rating
1.0
10%
1 Rating

Contract management

8.0
80%
1 Rating
N/A
0 Ratings

Quote & order management

9.0
90%
1 Rating
5.0
50%
1 Rating

Interaction tracking

8.0
80%
1 Rating
7.0
70%
1 Rating

Channel / partner relationship management

8.0
80%
1 Rating
2.0
20%
1 Rating

Customer Service & Support

7.0

ConvergeHub

70%
5.5

Tour de Force CRM

55%
Tour de Force CRM ranks higher in 2/2 features

Case management

7.0
70%
1 Rating
8.0
80%
1 Rating

Help desk management

N/A
0 Ratings
3.0
30%
1 Rating

Marketing Automation

9.0

ConvergeHub

90%
4.0

Tour de Force CRM

40%
ConvergeHub ranks higher in 2/2 features

Lead management

9.0
90%
1 Rating
7.0
70%
1 Rating

Email marketing

9.0
90%
1 Rating
1.0
10%
1 Rating

CRM Project Management

9.0

ConvergeHub

90%
3.7

Tour de Force CRM

37%
ConvergeHub ranks higher in 3/3 features

Task management

9.0
90%
1 Rating
1.0
10%
1 Rating

Billing and invoicing management

9.0
90%
1 Rating
7.0
70%
1 Rating

Reporting

9.0
90%
1 Rating
3.0
30%
1 Rating

CRM Reporting & Analytics

8.0

ConvergeHub

80%
8.0

Tour de Force CRM

80%
Tour de Force CRM ranks higher in 3/3 features

Pipeline visualization

8.0
80%
1 Rating
8.0
80%
1 Rating

Customizable reports

8.0
80%
1 Rating
8.0
80%
1 Rating

Forecasting

N/A
0 Ratings
8.0
80%
1 Rating

Customization

7.5

ConvergeHub

75%
6.0

Tour de Force CRM

60%
ConvergeHub ranks higher in 2/2 features

Custom fields

8.0
80%
1 Rating
6.0
60%
1 Rating

API for custom integration

7.0
70%
1 Rating
6.0
60%
1 Rating

Platform

9.0

ConvergeHub

90%
8.0

Tour de Force CRM

80%
ConvergeHub ranks higher in 1/1 features

Mobile access

9.0
90%
1 Rating
8.0
80%
1 Rating

Security

9.0

ConvergeHub

90%
9.5

Tour de Force CRM

95%
Tour de Force CRM ranks higher in 2/2 features

Role-based user permissions

9.0
90%
1 Rating
9.0
90%
1 Rating

Single sign-on capability

N/A
0 Ratings
10.0
100%
1 Rating

Integrations with 3rd-party Software

ConvergeHub

Feature Set Not Supported
N/A
3.0

Tour de Force CRM

30%
Tour de Force CRM ranks higher in 1/1 features

Marketing automation

N/A
0 Ratings
3.0
30%
1 Rating

Attribute Ratings

  • ConvergeHub is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

ConvergeHub

80%
1 Rating
7.0

Tour de Force CRM

70%
1 Rating

Likelihood to Recommend

ConvergeHub

It is really well suited for clients looking to automate the process with a budget constraint and that is inline with most small and medium enterprises, startups as well as entrepreneurs looking for a productive environment to grow their business in.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Pros

ConvergeHub

  • The dashboards are really good and feature laden.
  • The UI is really intuitive as well as user friendly.
  • Automation of simple tasks as well as the marketing process is really easy.
  • Above all the pricing takes the cake here.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

ConvergeHub

  • Customer support isn't that great, takes a lot of time to respond.
  • Notifications are not on time, i.e. they are delayed and not real time.
  • Lack of integration with other applications.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Pricing Details

ConvergeHub

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

$9 per user - per month

ConvergeHub Editions & Modules

Edition
Lite$91
Professional$291
Premium$591
  1. per user - per month
Additional Pricing Details

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Tour de Force CRM Editions & Modules

Additional Pricing Details

Alternatives Considered

ConvergeHub

ConvergeHub offers the best set of features and the interface that it does at a price that is by far the best out of its competitors. This has been an easy-to-sell product as the maximum amount of clients are startups or SMEs and budget is the main constraint for them, with which the views of ConvergeHub creators seem to align well.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

ConvergeHub

  • It helps increase the overall productivity by automating daily routine tasks.
  • Sales & marketing process becomes easier and more productive.
  • Workflow management is easier.
  • Overall productivity increases many-fold.
Prashant Choudhary | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Screenshots

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