What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Likelihood to Recommend

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Tour de Force CRM
6.4
Customer data management / contact management
Tour de Force CRM
10.0
Territory management
Tour de Force CRM
10.0
Opportunity management
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Tour de Force CRM
1.0
Quote & order management
Tour de Force CRM
5.0
Interaction tracking
Tour de Force CRM
7.0
Channel / partner relationship management
Tour de Force CRM
2.0

Customer Service & Support

Tour de Force CRM
5.5
Case management
Tour de Force CRM
8.0
Help desk management
Tour de Force CRM
3.0

Marketing Automation

Tour de Force CRM
4.0
Lead management
Tour de Force CRM
7.0
Email marketing
Tour de Force CRM
1.0

CRM Project Management

Tour de Force CRM
3.7
Task management
Tour de Force CRM
1.0
Billing and invoicing management
Tour de Force CRM
7.0
Reporting
Tour de Force CRM
3.0

CRM Reporting & Analytics

Tour de Force CRM
8.0
Forecasting
Tour de Force CRM
8.0
Pipeline visualization
Tour de Force CRM
8.0
Customizable reports
Tour de Force CRM
8.0

Customization

Tour de Force CRM
6.0
Custom fields
Tour de Force CRM
6.0
API for custom integration
Tour de Force CRM
6.0

Security

Tour de Force CRM
9.5
Single sign-on capability
Tour de Force CRM
10.0
Role-based user permissions
Tour de Force CRM
9.0

Integrations with 3rd-party Software

Tour de Force CRM
3.0
Marketing automation
Tour de Force CRM
3.0

Platform

Tour de Force CRM
8.0
Mobile access
Tour de Force CRM
8.0

Pros

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Alternatives Considered

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Pricing Details

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Add comparison