What users are saying about
9 Ratings
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Score 8.8 out of 100
32 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Cosential

Great for medium and large construction companies that have a specific salesforce.
Kevin Shaw | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

SalesforceIQ is a perfect CRM to start with and get your organization used to tracking customer contact. It was an easy setup and well adopted. It allowed us to rollout completely in just 30 days. We have seen a large increase in our ability to communicate. It may be lacking in some items if you already have a tracking method but was the perfect starting point for us.
Melanie Zehr | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Cosential
8.7
SalesforceIQ CRM (Discontinued)
9.1
Customer data management / contact management
Cosential
10.0
SalesforceIQ CRM (Discontinued)
9.0
Workflow management
Cosential
6.0
SalesforceIQ CRM (Discontinued)
Territory management
Cosential
9.0
SalesforceIQ CRM (Discontinued)
9.5
Opportunity management
Cosential
10.0
SalesforceIQ CRM (Discontinued)
8.0
Integration with email client (e.g., Outlook or Gmail)
Cosential
10.0
SalesforceIQ CRM (Discontinued)
9.5
Interaction tracking
Cosential
9.0
SalesforceIQ CRM (Discontinued)
9.5
Channel / partner relationship management
Cosential
7.0
SalesforceIQ CRM (Discontinued)
9.0
Quote & order management
Cosential
SalesforceIQ CRM (Discontinued)
9.0

Marketing Automation

Cosential
7.5
SalesforceIQ CRM (Discontinued)
7.4
Lead management
Cosential
10.0
SalesforceIQ CRM (Discontinued)
7.4
Email marketing
Cosential
5.0
SalesforceIQ CRM (Discontinued)

CRM Project Management

Cosential
8.0
SalesforceIQ CRM (Discontinued)
9.0
Task management
Cosential
7.0
SalesforceIQ CRM (Discontinued)
9.0
Reporting
Cosential
9.0
SalesforceIQ CRM (Discontinued)
9.0
Billing and invoicing management
Cosential
SalesforceIQ CRM (Discontinued)
9.0

CRM Reporting & Analytics

Cosential
8.7
SalesforceIQ CRM (Discontinued)
9.0
Forecasting
Cosential
6.0
SalesforceIQ CRM (Discontinued)
9.0
Pipeline visualization
Cosential
10.0
SalesforceIQ CRM (Discontinued)
9.0
Customizable reports
Cosential
10.0
SalesforceIQ CRM (Discontinued)
9.0

Customization

Cosential
7.5
SalesforceIQ CRM (Discontinued)
9.1
Custom fields
Cosential
9.0
SalesforceIQ CRM (Discontinued)
9.5
Custom objects
Cosential
6.0
SalesforceIQ CRM (Discontinued)
9.0
Scripting environment
Cosential
SalesforceIQ CRM (Discontinued)
9.0
API for custom integration
Cosential
SalesforceIQ CRM (Discontinued)
9.0

Security

Cosential
10.0
SalesforceIQ CRM (Discontinued)
9.3
Single sign-on capability
Cosential
10.0
SalesforceIQ CRM (Discontinued)
9.5
Role-based user permissions
Cosential
10.0
SalesforceIQ CRM (Discontinued)
9.0

Social CRM

Cosential
5.0
SalesforceIQ CRM (Discontinued)
9.0
Social data
Cosential
5.0
SalesforceIQ CRM (Discontinued)
Social engagement
Cosential
5.0
SalesforceIQ CRM (Discontinued)
9.0

Integrations with 3rd-party Software

Cosential
5.0
SalesforceIQ CRM (Discontinued)
9.0
Marketing automation
Cosential
5.0
SalesforceIQ CRM (Discontinued)
9.0
Compensation management
Cosential
SalesforceIQ CRM (Discontinued)
9.0

Platform

Cosential
7.0
SalesforceIQ CRM (Discontinued)
9.5
Mobile access
Cosential
7.0
SalesforceIQ CRM (Discontinued)
9.5

Pros

Cosential

  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
Kevin Shaw | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • CRM Managment
  • Streamlining Sales Funnel
  • Providing data sets and analytics
Anonymous | TrustRadius Reviewer

Cons

Cosential

  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
Kevin Shaw | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • SalesforceIQ has some reporting items that are a little harder to easily uncover but I have found work arounds or manually created reporting to get that information, such as number of times a salesperson was at a location.
  • Some of the upgrade items I would like to see are available in salesforce sales cloud that allow easier automation for marketing.
Melanie Zehr | TrustRadius Reviewer

Usability

Cosential

Cosential 8.0
Based on 1 answer
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
Kevin Shaw | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Support Rating

Cosential

Cosential 8.0
Based on 1 answer
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
Kevin Shaw | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Cosential

Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
Kevin Shaw | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

We selected SalesforceIQ over Insightly because of the email automation they offered. Their app also seemed to be a little more robust. I highly recommend a trial before you make a decision. The trial with SalesforceIQ is what sold us on the product
Melanie Zehr | TrustRadius Reviewer

Return on Investment

Cosential

  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Kevin Shaw | TrustRadius Reviewer

SalesforceIQ CRM (Discontinued)

  • Not budget friendly for smaller start-ups.
Anonymous | TrustRadius Reviewer

Screenshots

Cosential

Pricing Details

Cosential

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesforceIQ CRM (Discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cosential
10.0
SalesforceIQ CRM (Discontinued)
9.5

Usability

Cosential
8.0
SalesforceIQ CRM (Discontinued)

Support Rating

Cosential
8.0
SalesforceIQ CRM (Discontinued)

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