Likelihood to Recommend PracticeWorks is best suited for a smaller office who wants easy to use software without a lot of bells and whistles. It is very user friendly but is limited with customization options. There are better software systems for an office that wants to incorporate extensive marketing with the software. Overall it is easy to use.
Read full review It is fantastic for any office that has more that one location. It takes away the lagging server problem and allows you to see schedules in all locations individually or together. You have the capability of running everything as one office but also separating them internally. Patients love the flexibility of moving between offices seamlessly. No more forwarding over records to one of your other locations.
Read full review Pros Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status. Imaging - we also implement Kodak Imaging through PW and it is great. Overall layout is easy to use. Read full review Flexibility to use from anywhere, anytime. Ease of use-simple and easy to use. They listen to customers suggestions for improvement and implement them if possible. Read full review Cons The patient handouts such as treatment plans and billing are very outdated looking. Buggy at times Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly. Read full review I really don't have anything that I don't like. they are always making improvements. Read full review Support Rating They always go the extra mile in helping to fix or correct any issue we are having.
Read full review Alternatives Considered We evaluated
Dentrix at the time of purchase. At that time PracticeWorks had bought out our software vendor. We chose to go with Practice Works since they would get a better conversion of our current patients. As time has passed, we have been told
Dentrix has more customization options.
Read full review We evaluated Carestack software but found it far too complicated and too many steps to do. It was lacking the ease of use that Curve Hero has. We were looking for something that was user-friendly and easy to understand Curve Hero had all of that.
Read full review Return on Investment PracticeWorks helps us keep up to date with patient recall and keeping the schedule full. PracticeWorks tracks treatment needed. PracticeWorks Office Expert tracks daily/weekly goals and things to do easily. Read full review The new Playbook Dashboards enable you to keep a pulse on your practice. They are a great way to see where you are financially at all times. It gave our administrative staff, office manager flexibility to work anytime from anywhere. Allows our dr and emergency on-call personnel to access patients records at all times in the case of after hours emergency. Read full review ScreenShots