CS PracticeWorks Software vs. NexHealth

PracticeWorks is best suited for a smaller office who wants easy to use software without a lot of bells and whistles. It is very user friendly but is limited with customization options. There are better software systems for an office that wants to incorporate extensive marketing with the software. Overall it is easy to use.

Incentivized

Dental offices needing to scale down the many services they use would be a perfect fit. I think any medical facility would use Nexhealth and love it! A situation where a doctor is looking to expand their online presence is also a great opportunity for Nexhealth. We have gotten 100s of new Google reviews, but the great thing is they are all 5 star. We used Swell and granted, Swell gets a higher review count, but Nexhealth is pretty good!

Incentivized

• Scheduling - the schedule is easy to read and color code by procedure, doctor, or patient status.
• Imaging - we also implement Kodak Imaging through PW and it is great.
• Overall layout is easy to use.

Incentivized

• All-in- one platform
• Great customer support
• Very skilled and knowledgeable team
• Gets high reviews for Google

Incentivized

• The patient handouts such as treatment plans and billing are very outdated looking.
• Buggy at times
• Marketing is behind the times. It is very difficult to run email lists for targeted procedures and no way to send an email blast from PW directly.

Incentivized

• Our forms have had trouble syncing with Dentrix
• There is customization we would like to be able to do inside new patient forms that we cannot do
• Syncing issues with paperwork into Dentrix

Incentivized

We evaluated Dentrix at the time of purchase. At that time PracticeWorks had bought out our software vendor. We chose to go with Practice Works since they would get a better conversion of our current patients. As time has passed, we have been told Dentrix has more customization options.

Incentivized

Nexhealth is superior because it is more advanced in customization than all of the above. We have had a few issues with syncing and I don't want practices to overlook this. The program is not 100% foolproof.

Incentivized

• PracticeWorks helps us keep up to date with patient recall and keeping the schedule full.
• PracticeWorks tracks treatment needed.
• PracticeWorks Office Expert tracks daily/weekly goals and things to do easily.

Incentivized

• Reduced our cost per month for multiple programs
• Gotten us more Google reviews
• Saved us time sending automatic messages to patients

Incentivized