CustomerAdvocacy.com vs. SocialHP (Social HorsePower)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CustomerAdvocacy.com
Score 9.0 out of 10
N/A
CustomerAdvocacy.com, headquartered in Virginia, offers their customer and employee advocacy platform, supporting a Voice of the Customer approach to research, data collection, and customer success, as well as driving customer references and testimonials.N/A
SocialHP (Social HorsePower)
Score 8.4 out of 10
N/A
SocialHP (or Social HorsePower) offers software to help create a successful advocacy program and suppot social media marketing.N/A
Pricing
CustomerAdvocacy.comSocialHP (Social HorsePower)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CustomerAdvocacy.comSocialHP (Social HorsePower)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
CustomerAdvocacy.comSocialHP (Social HorsePower)
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
CustomerAdvocacy.comSocialHP (Social HorsePower)
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Influitive
Influitive
Score 9.0 out of 10
Influitive
Influitive
Score 9.0 out of 10
Enterprises
Influitive
Influitive
Score 9.0 out of 10
Influitive
Influitive
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CustomerAdvocacy.comSocialHP (Social HorsePower)
Likelihood to Recommend
10.0
(1 ratings)
7.9
(3 ratings)
User Testimonials
CustomerAdvocacy.comSocialHP (Social HorsePower)
Likelihood to Recommend
CustomerAdvocacy.com
It works with your existing in-app messages and emails to give you the unique ability to be able to send personalised, automated, non-spammy recommendations and feedback based on real user activity. Allowed us to test and learn along the way and it's flexible enough to cope with anything we've thrown at it.
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SocialHP (Social HorsePower)
To outreach, a broad audience like marketing products, news, and upcoming event details can be shared and reached to a broad level. It helps to get more voice advocacy in social media successfully.
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Pros
CustomerAdvocacy.com
  • Easy to use
  • Easy to implement
  • Easy to integrate
  • Secure and Reliable
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SocialHP (Social HorsePower)
  • SocialHP sufficiently amplifies a message, by providing clients with the exact content they require.
  • Content gets managed on different social sites, which allows universal audience coverage.
  • Finally, SocialHP acts as a brand ambassador, a formal social method through the monitored content flow.
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Cons
CustomerAdvocacy.com
  • It is little slow
  • Sometimes lags in reporting
  • Pricing is little high
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SocialHP (Social HorsePower)
  • YouTube integration.
  • Instagram Integration.
  • Pinterest Integration.
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Alternatives Considered
CustomerAdvocacy.com
An area I found with an opportunity for improvement is the structure of
challenges, I find it somewhat rigid. The activities that are often
produced all have the same structure and can look a little boring after a
while from the advocates point of view. It would be nice if activities
can be more visually diverse but the way the
information is structured. If there are options to allow activities to
be formatted, allowing more visual diversity that's why we shifted to CustomerAdocacy.com.
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SocialHP (Social HorsePower)
SocialHP helps in coordinating different social sites, by creating posts that are influential and competent. SocialHP also makes the identification of high performance, which makes them conduct the marketing role efficiently. Again, SocialHP focuses on improving the marketing reach, through organic posting and content creation. Finally, SocialHP ensures that all social media channels are included and content marketing conducted.
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Return on Investment
CustomerAdvocacy.com
  • Compatible with other tools
  • The best thing about the app is how easy it is to quickly target challenges for a
  • specific subset of our customers.
  • The customer service we received when implementing the software was incredible. we have not had to contact customer service for any product flaws or issues yet. Badges & rewards are a nice touch as well.
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SocialHP (Social HorsePower)
  • It drive more potential as a business.
  • Enhances business outreach globally.
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