What users are saying about
19 Ratings
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Score 7.8 out of 100
6 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • RegOnline by Cvent (Discontinued) is rated higher in 1 area: Support Rating
  • RegOnline by Cvent (Discontinued) and Eventzilla are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

RegOnline by Cvent (Discontinued)

80%
6 Ratings
8.0

Eventzilla

80%
4 Ratings

Usability

RegOnline by Cvent (Discontinued)

N/A
0 Ratings
7.0

Eventzilla

70%
1 Rating

Support Rating

10.0

RegOnline by Cvent (Discontinued)

100%
2 Ratings
5.9

Eventzilla

59%
4 Ratings

Likelihood to Recommend

Cvent

RegOnline is a great tool for multi-track events. It is very user friendly and the software makes it easy to set up multiple tracks. It's even easy to check the progress of your event and make changes without impacting the registration process. The ability to collect data that can be taken back to the C-suite is also nice.
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Eventzilla

If you are an organization who is hosting a ticketed event such as a concert, a block party, a 5k fun run, or anything that may require a pre event registration / ticket purchase, this product could potentially be very useful for you! My Fraternity used Eventzilla's product for our last four events including a concert, a 5k run, and 2 golfing tournaments! Using this tool, we were able to raise significantly more money than we had from previous events. Additionally, this product was exceptionally useful for the 5k because of the amount of information we needed to collect through the registration form prior to the event. Using the Eventzilla forms, we were able to discover participants' age, gender, t -shirt size, # of registrations, phone #, email, name, etc. and provide them each with an excellent, personalized experience.
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Pros

Cvent

  • RegOnline is able to handle credit card payments, cashing out once per month by sending a check to me (paid to the university) via mail. This was the main reason that we needed the site, and it is it's best feature.
  • Customizable options were added this year, and though a little confusing at first they have been great at adding additional details in headers on pages (on pages that I formerly was unable to provide additional instructions).
  • The registration system itself has been useful for managing registrants, and being able to easily update those who still chose to pay 'offline' via check or wire transfer (allowing me to still easily see all paid participants).
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Eventzilla

  • Managing registration and attendees.
  • Creating landing pages, registration pages and promoting them.
  • Automates waitlisting and approvals.
  • Live streaming and polling.
  • Internal in-built payment processor.
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Cons

Cvent

  • You can't easily access a registration unless you click on the edit pencil. It appears that the title of the event is linked but if you click on it you always get an error message. This appearance of being linked should be removed because it causes frustration. Same with the event number. It appears to be a link that can be opened but it goes to the same error message.
  • RegOnline did a big change about 18 months ago which wreaked havoc with registrations. A lot of functionality was lost and it took about a year for them to recover from that. At that time, our education and conferences department got so frustrated, we starting using another registration platform which was not a good experience either and then in early 2018 switched to Cvent.
  • It isn't easy to get in touch with support.
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Eventzilla

  • Customization features for emails could be improved since most are automated reminders.
  • Sometimes too difficult to create a simple event with loads of choices available. Many times we simply want to create a normal event without much hassle.
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Pricing Details

RegOnline by Cvent (Discontinued)

Starting Price

Editions & Modules

RegOnline by Cvent (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Eventzilla

    Starting Price

    Editions & Modules

    Eventzilla editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Free forever to register and set up events Free forever for free events $1 flat fee per attendee for paid events No margin on credit card processing fees which are payable directly to the payment gateway.

      Usability

      Cvent

      No answers on this topic

      Eventzilla

      As, stated before, the only thing that I found to be difficult when using this software was pointing an existing domain to the Eventzilla Registration landing page. I followed all of the steps as illustrated and I continued to experience errors when trying to navigate via the domain. I could not get in contact with support and so we chose to use the extremely long Eventzilla domain. This was not a big deal, but it would have been nice to use our own domain that we purchased
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      Support Rating

      Cvent

      We've never had an issue they couldn't resolve in one phone call.
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      Eventzilla

      Support is adequate, but sometimes has difficulty grasping all of the pieces of a question. Once, I asked for help with a relatively technical integration that we were using to track event effectiveness, and their answer left me wondering if they even understood that the feature I was asking about even existed in their system.
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      Alternatives Considered

      Cvent

      The Department also uses RegFox for training events as well as conferences. One of the main reasons they use RegFox is because of the price, it only charges $0.99 per registration whereas RegOnline charges $3.55 per registration. Because we are a state agency, that can make a big difference to our budget. That being said it is easier to build multi-track events in RegOnline.
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      Eventzilla

      Eventzilla is a budget-friendly tool and has a very dynamic pricing model. You only pay for the features you use.
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      Return on Investment

      Cvent

      • Everyone has been incredibly happy being able to pay on credit card! Prior to RegOnline, our only payment options were by check, money order, or wire transfer. I personally had to deposit many, many more personal checks to the university on behalf of participants. So participants have been happy with the credit card option (it was requested by many every year until the switch to RegOnline), but it also has been very helpful at saving me time as well.
      • The negative impact has been that we had a free registration page set up prior to RegOnline, that we dropped fully. So while some participants still pay by check or wire transfer, we still must pay the 'per participant' fee even for participants not paying through RegOnline.
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      Eventzilla

      • We use it for internal events, so mostly our ownemployees join the events. These are usually fun events, so ROI is not expected.
      • Most of the times, we are simply organizing recreational events for our employees, so it boosts the morale of the participants to have a proper organized setup for the events they attend.
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      Screenshots

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