Dashpivot - By Sitemate vs. Fiserv Director

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dashpivot - By Sitemate
Score 9.0 out of 10
N/A
The Dashpivot Systems Cloud is an integrated management system designed for built world companies - replacing paper forms, spreadsheets, word docs, PDFs, static folders and clunky apps with a single no code software platform. Via the Dashpivot Systems Cloud, processes and procedures across critical business functions including safety management, quality management, asset management, environmental management, commercial and contractual management, and financial management can be…
$0
30 day free trial
Fiserv Director
Score 8.0 out of 10
N/A
Director from Fiserv is offered by the vendor as a fully customizable suite of solutions that work separately and together to meet any specific ECM needs. No matter what type of document a business needs to use, from ID cards to legacy reports, these solutions can help scan, import, store, modify and distribute the documents electronically.N/A
Pricing
Dashpivot - By SitemateFiserv Director
Editions & Modules
Starter
$0.00
30 day free trial
Standard
$32.00
per user
Pro
Custom
per user
No answers on this topic
Offerings
Pricing Offerings
Dashpivot - By SitemateFiserv Director
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details- Unlimited Sitemate digital ID card users on all accounts - Unlimited visitor users on the Pro account
More Pricing Information
Community Pulse
Dashpivot - By SitemateFiserv Director
Top Pros

No answers on this topic

Top Cons
Features
Dashpivot - By SitemateFiserv Director
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
Dashpivot - By Sitemate
8.4
18 Ratings
2% above category average
Fiserv Director
7.1
1 Ratings
14% below category average
Content capture & imaging8.511 Ratings8.01 Ratings
File sync, storage & archiving8.210 Ratings8.01 Ratings
Document management8.311 Ratings7.01 Ratings
Records management8.512 Ratings6.01 Ratings
Content search & retrieval8.011 Ratings7.01 Ratings
Security, risk management & information governance8.19 Ratings8.01 Ratings
Automated workflows8.413 Ratings7.01 Ratings
Mobile support8.711 Ratings00 Ratings
Integration8.56 Ratings7.01 Ratings
Enterprise content collaboration00 Ratings7.01 Ratings
Content publishing & creation00 Ratings6.01 Ratings
Contract lifecycle management00 Ratings7.01 Ratings
Artificial intelligence00 Ratings7.01 Ratings
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Dashpivot - By SitemateFiserv Director
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User Ratings
Dashpivot - By SitemateFiserv Director
Likelihood to Recommend
9.0
(25 ratings)
8.0
(1 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Availability
9.1
(1 ratings)
-
(0 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(8 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
Dashpivot - By SitemateFiserv Director
Likelihood to Recommend
Sitemate
-Great replacement to filling manual forms. Helps digitise the entire process and save loads of time - Can be easily customised to your needs - Very simple and effective user interface - Great team behind Dashpivot. Always available to solve your needs. - Can easily analyse information in the filled forms. Though the analytics can be further improved
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Fiserv
Great for financial institutions. Integrates well with the Fiserv Premier suite. Easily imports bank reports that are generated from the Fiserv Core banking system. Would like to see more dynamic of purging documents automatically. Would like to see more functionality that is native to the Fiserv Premier application rather than having to purchase additional modules to expand its functionality.
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Pros
Sitemate
  • Soooooooo easy to set up and use! So user friendly a monkey could do it.
  • Customer support is phenomenal. Phone, email, online chat. Easy to follow instructional videos. No call centre in Thailand.
  • I love that you can use pre-filled data. Type up lists once and NEVER have to hand type them again! Just click!
  • Tagging! Being able to categorise photos to particular categories for enhanced search functions. Brilliant!
  • Fully flexible customisation. All the templates we have created we have had full creative capabilities with. I haven't found anything yet that I wanted to do that couldn't be done. I was even able to add three pages of terms and conditions to a purchase order template.
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Fiserv
  • Records retention
  • Electronic document workflow
  • Easily importing of electronic documents
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Cons
Sitemate
  • To send the induction template to every sub contractor to fill out and send back to us before entering site. Once we have the basic information we then can do the induction and sign off after completing the induction. Each induction could generate a number and it could form a list of names to a number on a register.
  • Site safety audit. If we could carry over a problem to create a list that has to get signed off ones done. That would be very handy.
  • Every one of our files generated is to be able to be re detected back on our own business server.
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Fiserv
  • More refined configuration of when to purge documents (ex. would like to see the ability to more dynamically purge documents such as the ability to purge documents x number of years after a loan has been paid in full).
  • Include functionality that is native to the application without having to pay for additional modules (ex. ability to configure automatic importing of PDFs without using an index file requires a separate PDF Data Input Filter module).
  • Would like to see the ability to automatically populate the Institution number in Director Unity Client.
  • Would like to have seen Fiserv move off Internet Explorer faster than it has. Workflows will only appear as an option in Web Director if used in Internet Explorer.
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Likelihood to Renew
Sitemate
I could NEVER go back to life before Dashpivot.
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Fiserv
No answers on this topic
Usability
Sitemate
It is so simple. I put off getting an online system for sooooo long because I dreaded the thought of getting a new system, having to set it all up and having to teach everyone how to use it. I also envisaged me being the port of call every time it stopped working or people didn't know what they were doing. I now wish I had done it a long time ago. The set up was so basic. I had 45 minutes of training over the phone in front of my PC and I was set to go! By the end of the day, I had already gone from "I'm just going to start off with Site Diaries and implement everything else gradually" to "this is bloody amazing, everything is now on Dashpivot and everyone is using it!" We converted our entire site and internal systems over to Dahpivot by Site Mate in the space of a day! True story.
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Fiserv
No answers on this topic
Support Rating
Sitemate
At the beginning of my use of the phone application, it did not support the Arabic language I contacted customer service and my request was taken seriously, and within a short period of time, a phone application was updatet to support the Arabic language
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Fiserv
No answers on this topic
Implementation Rating
Sitemate
Implementation was super easy and dare I say fun! I thoroughly enjoyed the implementation process. We all got excited coming up with suggestions and ideas for what we could implement next.
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Fiserv
No answers on this topic
Alternatives Considered
Sitemate
Some onsite audit tools are hard to use, they do not transfer well to a mobile platform. Dashpivot is easy to read and use on any mobile device. Additionally other platforms make the document build cumbersome, DashPivot is simple and easy to develop or copy new tools.
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Fiserv
We selected Director because it easily integrates with Fiserv Premier core banking system. We have been using Fiserv Director for over 12 years. We haven't evaluated alternatives since moving to Fiserv Director. We did use Metaviewer prior to Fiserv Director which didn't have nearly as much functionality as Director.
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Return on Investment
Sitemate
  • Dashpivot helps keep track of the resources and finances being used in a project making it easy for us to make well-informed decisions.
  • It usually would take a day to get the report to the Project Engineer, but with the Dashpivot the reports are almost instant with a good internet connection.
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Fiserv
  • Increased efficiency for records retention adherence.
  • Allows staff to easily and quickly retrieve electronic documents.
  • Effectively electronically route documents that require tracking, approval, and storage using workflows.
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ScreenShots

Dashpivot - By Sitemate Screenshots

Screenshot of Digital IMS - Smart forms and documentsScreenshot of Consolidated records with details and meta dataScreenshot of Automated workflowsScreenshot of Real-time analytics and trackingScreenshot of Contactless e-signaturesScreenshot of Forms on mobile, tablet or computer