What users are saying about
4 Ratings
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Score 7.1 out of 100
5 Ratings
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Score 7 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

Tour de Force CRM

Tour de Force can be very useful if you have someone on staff to configure and set it up. It needs constant upkeep with changes in what's needed, and constant updates. This would not be good for small businesses that do not have a sales teem. They charge heavily for tech support.
Mike Bursack | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
Tour de Force CRM
Task Management
Deltek WorkBook
8.1
Tour de Force CRM
Resource Management
Deltek WorkBook
9.0
Tour de Force CRM
Gantt Charts
Deltek WorkBook
9.0
Tour de Force CRM
Scheduling
Deltek WorkBook
9.0
Tour de Force CRM
Workflow Automation
Deltek WorkBook
6.1
Tour de Force CRM
Team Collaboration
Deltek WorkBook
6.1
Tour de Force CRM
Support for Agile Methodology
Deltek WorkBook
10.0
Tour de Force CRM
Support for Waterfall Methodology
Deltek WorkBook
10.0
Tour de Force CRM
Document Management
Deltek WorkBook
6.1
Tour de Force CRM
Email integration
Deltek WorkBook
6.1
Tour de Force CRM
Mobile Access
Deltek WorkBook
4.1
Tour de Force CRM
Timesheet Tracking
Deltek WorkBook
7.1
Tour de Force CRM
Change request and Case Management
Deltek WorkBook
10.0
Tour de Force CRM
Budget and Expense Management
Deltek WorkBook
8.0
Tour de Force CRM

Professional Services Automation

Deltek WorkBook
6.1
Tour de Force CRM
Quotes/estimates
Deltek WorkBook
5.2
Tour de Force CRM
Invoicing
Deltek WorkBook
6.1
Tour de Force CRM
Project & financial reporting
Deltek WorkBook
6.1
Tour de Force CRM
Integration with accounting software
Deltek WorkBook
7.1
Tour de Force CRM

Sales Force Automation

Deltek WorkBook
Tour de Force CRM
6.4
Customer data management / contact management
Deltek WorkBook
Tour de Force CRM
10.0
Territory management
Deltek WorkBook
Tour de Force CRM
10.0
Opportunity management
Deltek WorkBook
Tour de Force CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
Deltek WorkBook
Tour de Force CRM
1.0
Quote & order management
Deltek WorkBook
Tour de Force CRM
5.0
Interaction tracking
Deltek WorkBook
Tour de Force CRM
7.0
Channel / partner relationship management
Deltek WorkBook
Tour de Force CRM
2.0

Customer Service & Support

Deltek WorkBook
Tour de Force CRM
5.5
Case management
Deltek WorkBook
Tour de Force CRM
8.0
Help desk management
Deltek WorkBook
Tour de Force CRM
3.0

Marketing Automation

Deltek WorkBook
Tour de Force CRM
4.0
Lead management
Deltek WorkBook
Tour de Force CRM
7.0
Email marketing
Deltek WorkBook
Tour de Force CRM
1.0

CRM Project Management

Deltek WorkBook
Tour de Force CRM
3.7
Task management
Deltek WorkBook
Tour de Force CRM
1.0
Billing and invoicing management
Deltek WorkBook
Tour de Force CRM
7.0
Reporting
Deltek WorkBook
Tour de Force CRM
3.0

CRM Reporting & Analytics

Deltek WorkBook
Tour de Force CRM
8.0
Forecasting
Deltek WorkBook
Tour de Force CRM
8.0
Pipeline visualization
Deltek WorkBook
Tour de Force CRM
8.0
Customizable reports
Deltek WorkBook
Tour de Force CRM
8.0

Customization

Deltek WorkBook
Tour de Force CRM
6.0
Custom fields
Deltek WorkBook
Tour de Force CRM
6.0
API for custom integration
Deltek WorkBook
Tour de Force CRM
6.0

Security

Deltek WorkBook
Tour de Force CRM
9.5
Single sign-on capability
Deltek WorkBook
Tour de Force CRM
10.0
Role-based user permissions
Deltek WorkBook
Tour de Force CRM
9.0

Integrations with 3rd-party Software

Deltek WorkBook
Tour de Force CRM
3.0
Marketing automation
Deltek WorkBook
Tour de Force CRM
3.0

Platform

Deltek WorkBook
Tour de Force CRM
8.0
Mobile access
Deltek WorkBook
Tour de Force CRM
8.0

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

Tour de Force CRM

  • We can quickly see Customers sales for the week, month, year, and past years.
  • We can get deep into the data of a customers sales history and what they are or aren't buying.
Mike Bursack | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

Tour de Force CRM

  • There's too much data, and sales people have trouble finding what they need.
  • It can be hard for IT or sales manager to manage all the data in an informational way.
Mike Bursack | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

Tour de Force CRM

Tour de Force was less expensive than Sales Force, and has more abilities that Epicor CRM.
Mike Bursack | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

Tour de Force CRM

  • Better customer visibility.
  • We have better customer rating for finding top and bottom customers based on orders.
Mike Bursack | TrustRadius Reviewer

Screenshots

Tour de Force CRM

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

Tour de Force CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
Tour de Force CRM
7.0

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