Descartes Logistics Technology Platform vs. Manhattan Active® Customer Engagement
Descartes Logistics Technology Platform vs. Manhattan Active® Customer Engagement
Product | Rating | Most Used By | Product Summary | Starting Price |
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Descartes Logistics Technology Platform | N/A | The Logistics Technology Platform is a supply chain management offering from Descartes Systems Group headquartered in Ontario. | N/A | |
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Descartes Logistics Technology Platform | Manhattan Active® Customer Engagement | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Descartes Logistics Technology Platform | Manhattan Active® Customer Engagement | |
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Top Pros | No answers on this topic |
Descartes Logistics Technology Platform | Manhattan Active® Customer Engagement | |
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Small Businesses | No answers on this topic | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | No answers on this topic | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | No answers on this topic | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Descartes Logistics Technology Platform | Manhattan Active® Customer Engagement | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.0 (1 ratings) |
Descartes Logistics Technology Platform | Manhattan Active® Customer Engagement | |
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Likelihood to Recommend | Descartes Systems Group | Manhattan Associates |
Pros | Descartes Systems Group | Manhattan Associates |
Cons | Descartes Systems Group | Manhattan Associates |
Alternatives Considered | Descartes Systems Group | Manhattan Associates |
Return on Investment | Descartes Systems Group | Manhattan Associates |
ScreenShots |