Directly vs. Google Gemini
Directly vs. Google Gemini
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A | |
 Google Gemini | N/A | Google Gemini (formerly Bard) is an AI chat service, presented as a creative and helpful collaborator. Gemini for Workspace is available via two plans: a Gemini Enterprise add-on, replacing Duet AI for Workspace Enterprise, and a new Gemini Business add-on, at a lower price point, extending access for teams and organizations. | N/A |
| Directly | Google Gemini | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Directly | Google Gemini | |
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| Top Pros | No answers on this topic | |
| Top Cons |
| No answers on this topic |
| Directly | Google Gemini | |
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| Small Businesses |  EZ Texting Score 8.9 out of 10 |  IBM watsonx Assistant Score 9.0 out of 10 |
| Medium-sized Companies |  Quadient Inspire Score 9.4 out of 10 |  Zoom Contact Center Score 9.2 out of 10 |
| Enterprises | Quadient Inspire Score 9.4 out of 10 |  Conversica Score 9.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Directly | Google Gemini | |
|---|---|---|
| Likelihood to Recommend | 7.0 (1 ratings) | - (0 ratings) |
| Directly | Google Gemini | |
|---|---|---|
| Likelihood to Recommend | Directly Software, Inc.
 Abhay Ranjan Founder | Google No answers on this topic |
| Pros | Directly Software, Inc.
Abhay Ranjan Founder | Google No answers on this topic |
| Cons | Directly Software, Inc.
Abhay Ranjan Founder | Google No answers on this topic |
| Alternatives Considered | Directly Software, Inc.
Abhay Ranjan Founder | Google No answers on this topic |
| Return on Investment | Directly Software, Inc.
Abhay Ranjan Founder | Google No answers on this topic |
| ScreenShots |