What users are saying about
1 Ratings
2 Ratings
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Score 7.7 out of 100
1 Ratings
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Score 6 out of 100

Likelihood to Recommend

Kareo Marketing

The features Kareo marketing offers are great, however, they need to be worked on to make sure they are functioning correctly. It should not take over 3 months of working on the issue to still not have an answer or solution.
Howell Howell | TrustRadius Reviewer

PulseEHR

Small clinics (less that 10 providers) would benefit from this product
Jessica Taddicken | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Kareo Marketing
10.0
PulseEHR
WYSIWYG email editor
Kareo Marketing
10.0
PulseEHR
Mobile optimization
Kareo Marketing
10.0
PulseEHR

Reporting & Analytics

Kareo Marketing
9.0
PulseEHR
Dashboards
Kareo Marketing
9.0
PulseEHR

Billing and Claims Management

Kareo Marketing
PulseEHR
10.0
Real-time eligibility verification
Kareo Marketing
PulseEHR
10.0
Claims management
Kareo Marketing
PulseEHR
10.0
Coding
Kareo Marketing
PulseEHR
10.0
Financial Reporting
Kareo Marketing
PulseEHR
10.0

Patient Scheduling

Kareo Marketing
PulseEHR
10.0
Automated appointment reminders
Kareo Marketing
PulseEHR
10.0
Multi-location support
Kareo Marketing
PulseEHR
10.0

Electronic Medical Records

Kareo Marketing
PulseEHR
5.9
Charting / document management
Kareo Marketing
PulseEHR
8.0
Templates
Kareo Marketing
PulseEHR
10.0
Patient portal
Kareo Marketing
PulseEHR
1.0
Mobile/tablet support
Kareo Marketing
PulseEHR
1.0
Fax integration
Kareo Marketing
PulseEHR
10.0
Workflow automation
Kareo Marketing
PulseEHR
4.0
Speech recognition
Kareo Marketing
PulseEHR
3.0
Customization
Kareo Marketing
PulseEHR
6.0
E-prescribing
Kareo Marketing
PulseEHR
10.0

Medical Security and Privacy

Kareo Marketing
PulseEHR
9.5
HIPAA compliance
Kareo Marketing
PulseEHR
10.0
Role-based permission levels
Kareo Marketing
PulseEHR
8.0
Data backups and redundancy
Kareo Marketing
PulseEHR
10.0
Local mode / networking failsafe
Kareo Marketing
PulseEHR
10.0

Workflow and Scale

Kareo Marketing
PulseEHR
8.0
Task tracking
Kareo Marketing
PulseEHR
10.0
Specialty-specific workflows
Kareo Marketing
PulseEHR
6.0
Multi-office / multi-physician capabilities
Kareo Marketing
PulseEHR
8.0

Pros

Kareo Marketing

  • Patient communications: being able to send patients text messages has been a great benefit.
  • Kareo sends out appointment reminders for us which saves our employees time.
Howell Howell | TrustRadius Reviewer

PulseEHR

  • The scheduling and template system
  • Reporting
  • Making the system unique to users
Jessica Taddicken | TrustRadius Reviewer

Cons

Kareo Marketing

  • There are currently some issues with the survey feature that we have not been able to open, view, or publish the survey. This has been going on for 3 months and there has been no resolution.
  • It would be nice to be able to filter who is receiving a survey so patients do not get them every time they have a visit.
Howell Howell | TrustRadius Reviewer

PulseEHR

  • Up to date use of the Documentation side of the EHR
  • The patient portal side of the EHR needs to be fully implemented
  • After updates we have issues or errors.
Jessica Taddicken | TrustRadius Reviewer

Support Rating

Kareo Marketing

Kareo Marketing 3.0
Based on 1 answer
Other than speaking with someone about the issues we have had, I don't believe that anyone is actually working on a fix for our problem. If I can not open, view, and publish surveys when we receive them then part of the software is not working. They don't mind charging me every month for a service that is not functioning correctly.
Howell Howell | TrustRadius Reviewer

PulseEHR

No score
No answers yet
No answers on this topic

Alternatives Considered

Kareo Marketing

We were very satisfied with Demand Force but switched to Kareo because of the price. and it put all of our platforms with one company. I would say Demand Force was a better product, however, for the price, Kareo is a great option if the engineers could work the bugs out.
Howell Howell | TrustRadius Reviewer

PulseEHR

No answers on this topic

Return on Investment

Kareo Marketing

  • We have not been using it long enough to know an answer to this.
Howell Howell | TrustRadius Reviewer

PulseEHR

No answers on this topic

Pricing Details

Kareo Marketing

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Kareo Marketing Editions & Modules

Edition
Cub$0
Professional$300
Managed Services$500
    Additional Pricing Details

    PulseEHR

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    PulseEHR Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Kareo Marketing
    7.0
    PulseEHR
    6.0

    Support Rating

    Kareo Marketing
    3.0
    PulseEHR

    Add comparison