dotcom-monitor LoadView vs. QAComplete

dotcom-monitor LoadView is great for testing our ability to handle large amounts of visitors and their interactions with our site. It's also great at testing more complex interactions. For us, it's been invaluable for preparing for big events like class registration and wide-scale virtual events. It doesn't work as a CI tool but they do offer other products to serve that purpose.

Incentivized

I think QAComplete is a great way to organize the literal hundreds of development bugs that are discovered throughout an agile-based project. Teams aren't always able to hotfix items on the fly and this tool provides a great repository and facility for storing and prioritizing those technical debt items that may get overlooked from sprint to sprint. It also let's everyone on the team get a clear understanding for project progress.

Incentivized

• Load testing
• Emulates user interaction
• Ongoing monitoring of performance

Incentivized

• Allows us to create individual tests then group them into comprehensive test plans.
• Allows me to specify custom fields that match our product features to categorize both tests and defects.
• Allows me to create a series of requirements then match tests against them for validation.

Incentivized

• Browser compatibility testing
• Continuous projects
• Proactive future planning recommendations

Incentivized

• The user interface can be somewhat perplexing and difficult to navigate at times.
• Naming conventions aren't always succinct and additional training is needed by those who have more experience using the program.
• A modern refresh of the UI would help keep the product from looking dated.

Incentivized

I gave QAComplete this rating because though I do feel that it is a powerful tool, it's definitely not designed for the everyday user. Obviously the target demographic is QA specialists who should be team members that are very technical and methodical in their approaches. However, for the rest of the team, it can often time prove difficult to navigate. Also, the UI is in need of a serious refresh.

Incentivized

I have not had to work with their customer service directly yet. Our client has been utilizing this tool for years, so I would assume that the support they have received would be good enough to keep them wanting to continue to use the product.

Incentivized

dotcom-monitor LoadView is the only product like it that I have used. It's been extremely reliable and the organizations I have worked with who use it have been existing customers. I am sure other products like it exist, but I have never encountered any issues that would persuade me to start evaluating competitors

Incentivized

A comprehensive solution

Incentivized

• Less frustrated users
• Reduced calls to service desk during major events
• Building trust with our constituents because our site is more reliable.

Incentivized

• Helped us in increase the quality of our firmware releases.
• Helps us continuously improve our testing

Incentivized