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eFax Corporate vs. GoTo Meeting vs. Highfive (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eFax Corporate

    Score6.9 out of 10
    N/AeFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.N/A

    GoTo Meeting

    Score8.5 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Highfive (discontinued)

    Score6.6 out of 10
    N/AHighfive was a web conferencing platform acquired by Dialpad in 2020. Its functionality became part of the now obsolete Dialpad Meetings, the functionality of which is now contained in Dialpad Connect.N/A
    Pricing
    eFax CorporateGoTo MeetingHighfive (discontinued)
    Editions & Modules
    No answers on this topic
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    No answers on this topic
    Offerings
    Pricing Offerings
    eFax CorporateGoTo MeetingHighfive (discontinued)
    Free Trial
    NoYesNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPricing available by monthly or annual subscription, with discounts for annual commitments.
    More Pricing Information
    Community Pulse
    eFax CorporateGoTo MeetingHighfive (discontinued)
    Considered Multiple Products
    Consensus Cloud Solutions
    No answer on this topic
    GoTo formerly LogMeIn
    Chose GoTo Meeting
    Interface was more seamless, connecting unrelated parties was done with more ease, and features such as slide shows, Q&A, and polls integrated into meetings in a more seamless manner. Aesthetically it is more pleasing, and accessing different features such as screen sharing and …
    Incentivized
    Chose GoTo Meeting
    We also frequently use Zoom, Google Meet, and Dialpad Meetings. Personally, I like Google Meet best as it integrates perfectly with our Google Calendar. GoTo Meeting outshines Zoom, it is easier to use and less costly. Dialpad Meetings is great for internal use collaborating …
    Incentivized
    Chose GoTo Meeting
    I selected GoToMeeting because of its variety of features and its ability to record meetings
    Incentivized
    Chose GoTo Meeting
    GoToMeeting's interface was intuitive and easy to use. Other users were able to use it without needing to download the app and could access meetings on the web. For our needs, GoToMeeting was a little more robust and gave us more capabilities at a relatively low cost, which …
    Incentivized
    Chose GoTo Meeting
    I would say GoToMeeting is not as good as UberConference, but is the equivalent to Zoom/Hangouts/Skype for Business. Honestly the biggest complaint which we hear about all of these is the need/desire to download software to make the tools work. UberConference we rank higher, …
    Incentivized
    Chose GoTo Meeting
    UberConference is more simple and easier to join, but GoToMeeting is definitely more professional than UberConference and has more features and is the better-designed product.
    Incentivized
    Chose GoTo Meeting
    The other options are great for small meetings, but GoToMeeting is perfect when there are multiple panelists and user roles, or recurring events.
    Incentivized
    Chose GoTo Meeting
    Calls always drop on UberConference and you cannot use it in the same capacity with personalization.
    Incentivized
    Discontinued Products
    Chose Highfive (discontinued)
    UberConference seems to be a more user-friendly program that the alternatives, GoToMeeting and GoToWebinar. The overall user experience on the program is much better than the darker look of the alternative programs.
    Incentivized
    Chose Highfive (discontinued)
    UberConference carries much less administrative overhead than WebEx or GoToMeeting. UberConference's interface is superior to free conference call because you can see who is on the call, mute individuals, and get a tracking report of who spent how much time speaking at the end …
    Incentivized
    Chose Highfive (discontinued)
    UberConference is a great audio conferencing service and screen share service. It will not replace your video sharing service like Zoom or GoToMeeting but if you just want a conference line without having to enter an annoying PIN each time you dial in--this is the audio …
    Incentivized
    Chose Highfive (discontinued)
    UberConference has a great platform that costs us nothing to use. We love it.
    Incentivized
    Chose Highfive (discontinued)
    UberConference works well but I think Loom might have a slight edge with screen share recording.
    Incentivized
    Chose Highfive (discontinued)
    We selected UberConference due to its overall value: robust features and a competitive price.
    Incentivized
    Chose Highfive (discontinued)
    Uberconference in my opinion is the best software out there. One of the things that makes it especially better than all of the other options is that there is no additional software needed for us our our clients. We used to have so many issues with downloading software and …
    Incentivized
    Chose Highfive (discontinued)
    I like the fact that UberConference does not require any downloads. Our being able to conference with clients and colleagues that may not be tech-savvy or may have their computers locked down by IT makes a huge difference to us. UberConference ease of use and free use tier are …
    Incentivized
    Chose Highfive (discontinued)
    Easy to use interface, quick meeting join, very limited options means nothing to screw up
    Incentivized
    Chose Highfive (discontinued)
    We find UberConference to be much easier for our clients and vendors to easily use.
    Incentivized
    Chose Highfive (discontinued)
    While GTM has more features for managing a conference, it is really geared towards larger meetings with someone who knows what they are doing on GTM to manage setup, muting, unmuting, chat, recording, etc.
    UberConference is really great for licensing for the end-user and going …
    Incentivized
    Chose Highfive (discontinued)
    Uberconference is by far more reliable and has a better quality of service than the other providers in this space. I have never had a dropped call with Uberconference (unlike Skype and Hangouts). I do think they need to do more marketing because fewer people know about them …
    Incentivized
    Chose Highfive (discontinued)
    We usually use UberConference because it is free and easy to use. Why pay for something when you can get it for free and it works the same?
    Incentivized
    Chose Highfive (discontinued)
    Uberconference was the least expensive of all the options we looked at and tested which is why we initially decided to look at them, and then we fell in love with the light footprint (not requiring ANY downloads) and simple UI.

    That being said, the lack of key features …
    Incentivized
    Chose Highfive (discontinued)
    I'll be honest, we chose it based on cost and features. And compared to FreeConferenceCall.com and the other free solutions it had everything we needed. I know FreeConferenceCall.com has added more features, but at the time, Uber was the one for us! It had custom URLs …
    Incentivized
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    84%
    Would buy again
    260 Answers
    93%
    Would buy again
    37 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    92%
    Delivers good value for the price
    239 Answers
    94%
    Delivers good value for the price
    34 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    90%
    Happy with the feature set
    277 Answers
    90%
    Happy with the feature set
    36 Answers
    Lived up to sales and marketing promises
    88%
    Lived up to sales and marketing promises
    7 Answers
    94%
    Lived up to sales and marketing promises
    185 Answers
    97%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    97%
    Implementation went as expected
    222 Answers
    100%
    Implementation went as expected
    33 Answers
    Features
    eFax CorporateGoTo MeetingHighfive (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of eFax Corporate and GoTo Meeting and Highfive (discontinued)
    Feature
    eFax Corporate
    -
    Ratings
    GoTo Meeting
    8.1
    406 Ratings
    2% above category average
    Highfive (discontinued)
    7.8
    27 Ratings
    1% below category average
    High quality audio00 Ratings8.8406 Ratings8.527 Ratings
    High quality video00 Ratings8.7399 Ratings8.626 Ratings
    Low bandwidth requirements00 Ratings7.0374 Ratings6.323 Ratings
    Mobile support00 Ratings8.0321 Ratings7.922 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of eFax Corporate and GoTo Meeting and Highfive (discontinued)
    Feature
    eFax Corporate
    -
    Ratings
    GoTo Meeting
    8.2
    397 Ratings
    3% above category average
    Highfive (discontinued)
    8.4
    25 Ratings
    6% above category average
    Desktop sharing00 Ratings8.2397 Ratings8.825 Ratings
    Whiteboards00 Ratings8.1271 Ratings8.04 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of eFax Corporate and GoTo Meeting and Highfive (discontinued)
    Feature
    eFax Corporate
    -
    Ratings
    GoTo Meeting
    8.1
    398 Ratings
    1% below category average
    Highfive (discontinued)
    7.7
    26 Ratings
    6% below category average
    Calendar integration00 Ratings8.0354 Ratings7.219 Ratings
    Meeting initiation00 Ratings8.4385 Ratings6.825 Ratings
    Integrates with social media00 Ratings7.7197 Ratings8.05 Ratings
    Record meetings / events00 Ratings8.1361 Ratings7.79 Ratings
    Slideshows00 Ratings8.1311 Ratings9.09 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of eFax Corporate and GoTo Meeting and Highfive (discontinued)
    Feature
    eFax Corporate
    -
    Ratings
    GoTo Meeting
    8.3
    367 Ratings
    3% above category average
    Highfive (discontinued)
    7.5
    12 Ratings
    7% below category average
    Live chat00 Ratings8.3357 Ratings7.712 Ratings
    Audience polling00 Ratings8.1260 Ratings6.01 Ratings
    Q&A00 Ratings8.4284 Ratings8.76 Ratings
    Online Events Security
    Comparison of Online Events Security features of eFax Corporate and GoTo Meeting and Highfive (discontinued)
    Feature
    eFax Corporate
    -
    Ratings
    GoTo Meeting
    8.1
    367 Ratings
    0% above category average
    Highfive (discontinued)
    6.1
    17 Ratings
    28% below category average
    User authentication00 Ratings8.0329 Ratings6.216 Ratings
    Participant roles & permissions00 Ratings8.2353 Ratings6.314 Ratings
    Confidential attendee list00 Ratings8.2289 Ratings5.86 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of eFax Corporate and GoTo Meeting and Highfive (discontinued)
    Feature
    eFax Corporate
    -
    Ratings
    GoTo Meeting
    -
    Ratings
    Highfive (discontinued)
    8.9
    53 Ratings
    19% above category average
    Video conferencing00 Ratings00 Ratings8.832 Ratings
    Audio conferencing00 Ratings00 Ratings9.253 Ratings
    Video screen sharing00 Ratings00 Ratings8.825 Ratings
    Instant messaging00 Ratings00 Ratings8.717 Ratings
    Best Alternatives
    eFax CorporateGoTo MeetingHighfive (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    OpenText XM Fax
    Score10 out of 10
    JioMeet
    Score9.8 out of 10
    JioMeet
    Score9.8 out of 10
    Enterprises
    OpenText XM Fax
    Score10 out of 10
    Webex Meetings
    Score8.7 out of 10
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    eFax CorporateGoTo MeetingHighfive (discontinued)
    Likelihood to Recommend
    10.0
    (17 ratings)
    8.3
    (441 ratings)
    7.6
    (83 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (51 ratings)
    4.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    4.9
    (35 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (4 ratings)
    7.6
    (52 ratings)
    7.7
    (39 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    3.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    eFax CorporateGoTo MeetingHighfive (discontinued)
    Likelihood to Recommend
    Consensus Cloud Solutions
    For the daily faxing needs, eFax gets the job done. We get notified when the fax has been received or sent successfully, but it takes so long at times. I'm not sure if it's eFax's encryption system that is delaying the Rx/Tx time, but it needs to be improved immediately.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Discontinued Products
    The free version I would absolutely recommend, we've had some great use out of it for the past few years. Presenting, sharing screen, the conference line and some other features are all free. If we did need more analytics and more features, perhaps making it easier for the potential customer to share screen, we might re-start the search and we'd potentially rate UberConference lower, but for the free version it's been great for us.
    Incentivized
    Read full review
    Pros
    Consensus Cloud Solutions
    • The fax always goes through, there are no issues with reliability.
    • It offers a variety of features such as taking photos and saving files.
    • It can receive faxes too.
    • It can save faxes for a long time and allows you to save contacts.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Discontinued Products
    • I appreciate being able to select a local phone number: it adds credibility and convenience for in-market clients/prospects.
    • I like being able to customize the hold music. One of our employees wrote and produced custom hold music for Anvil, which generates discussion and engagement as an ice-breaker.
    • The screen sharing is easy-to-use and is far more reliable than in the past. Prospects and clients do not have to download any app to make it work properly.
    Incentivized
    Read full review
    Cons
    Consensus Cloud Solutions
    • The user interface could use some work, as it's a little dated looking, and it's not so simple to receive faxes, at times.
    • Administrator functions. If the user's account is locked for any reason, the administrator cannot unlock their account. It causes a lot of inconveniences.
    • Unable to see the bill. For whatever reason, eFax does not allow viewing the bill from the online portal.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Discontinued Products
    • Can be very laggy - I have been part of screen share conferences where the connection keeps dropping.
    • Call quality is not always the best.
    • Limited functionality - this cannot be your all-in-one go-to conferencing solution because there are no video call capabilities.
    Incentivized
    Read full review
    Likelihood to Renew
    Consensus Cloud Solutions
    No answers on this topic
    GoTo formerly LogMeIn
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Discontinued Products
    UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
    Incentivized
    Read full review
    Usability
    Consensus Cloud Solutions
    For our logistics side of the business, we use eFax to receive orders. We are using it to transmit a variety of documents as well. It comes in handy if you really need to accept faxes.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Discontinued Products
    The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
    Incentivized
    Read full review
    Reliability and Availability
    Consensus Cloud Solutions
    No answers on this topic
    GoTo formerly LogMeIn
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Consensus Cloud Solutions
    No answers on this topic
    GoTo formerly LogMeIn
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Consensus Cloud Solutions
    eFax support is great. They are quick to assist you with any issue regarding eFax. I haven't had to wait long on support services or answers. During an outage seems to be when the queue times get long but on a normal day, they are quick to answer and fast on a solution.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Discontinued Products
    I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
    Incentivized
    Read full review
    Implementation Rating
    Consensus Cloud Solutions
    No answers on this topic
    GoTo formerly LogMeIn
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Consensus Cloud Solutions
    eFax is for serious business professionals and it comes with so many tools, including a free App and a desktop app, which makes it extremely easy for you and your employees to send and receive faxes. You can take a photo of a document and fax it over to someone in another state in a few minutes!
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Discontinued Products
    Uberconference is by far more reliable and has a better quality of service than the other providers in this space. I have never had a dropped call with Uberconference (unlike Skype and Hangouts). I do think they need to do more marketing because fewer people know about them than others and sometimes people decline to use the service so we have to use one of the other platforms to connect.
    Incentivized
    Read full review
    Return on Investment
    Consensus Cloud Solutions
    • We were able to reduce costs by using eFax and make our faxing company-wide simpler!
    • We were able to remove a landline for faxing.
    Incentivized
    Read full review
    GoTo formerly LogMeIn
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    Discontinued Products
    • Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
    • Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
    Incentivized
    Read full review
    ScreenShots

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)