FastCall vs. Salesforce Sales Cloud Lightning Dialer

FastCall

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FastCall	Score 8.3 out of 10	N/A	FastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.	N/A
Salesforce Sales Cloud Lightning Dialer	Score 8.2 out of 10	N/A	Salesforce Sales Cloud Lightning Dialer is an outbound (or inbound) calling, call logging, and call monitoring application for the Salesforce Sales Cloud.	$60 per year per user

Pricing

FastCall

Salesforce Sales Cloud Lightning Dialer

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
FastCall	Salesforce Sales Cloud Lightning Dialer
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	FastCall	Salesforce Sales Cloud Lightning Dialer
Top Pros	Pro User friendly experience Pro Pre recorded Pro Call logs	No answers on this topic
Top Cons	Minus Need to manually	No answers on this topic

Features

FastCall

Salesforce Sales Cloud Lightning Dialer

Preview Dialer

Comparison of Preview Dialer features of Product A and Product B
	FastCall 8.0 1 Ratings 13% above category average	Salesforce Sales Cloud Lightning Dialer - Ratings
Contact preview	7.01 Ratings	00 Ratings
Dialer-CRM integration	10.01 Ratings	00 Ratings
Call notes & tags	6.01 Ratings	00 Ratings
Automatic call logging	9.01 Ratings	00 Ratings

Core Dialer

Comparison of Core Dialer features of Product A and Product B
	FastCall 7.9 1 Ratings 6% above category average	Salesforce Sales Cloud Lightning Dialer - Ratings
Outbound dialing	9.01 Ratings	00 Ratings
Inbound routing	9.01 Ratings	00 Ratings
Custom caller ID	8.01 Ratings	00 Ratings
Click-to-call	5.01 Ratings	00 Ratings
Recorded voicemail drop	10.01 Ratings	00 Ratings
Dialer contact import	7.01 Ratings	00 Ratings
Campaign & list management	7.01 Ratings	00 Ratings

Call Follow-up and Quality Assurance

Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
	FastCall 6.3 1 Ratings 16% below category average	Salesforce Sales Cloud Lightning Dialer - Ratings
Follow-up calls	6.01 Ratings	00 Ratings
Dialer reporting & analytics	6.01 Ratings	00 Ratings
Dialer compliance	7.01 Ratings	00 Ratings

Best Alternatives
	FastCall	Salesforce Sales Cloud Lightning Dialer
Small Businesses	Salesmate Score 9.8 out of 10	Salesmate Score 9.8 out of 10
Medium-sized Companies	Bright Pattern Contact Center Score 10.0 out of 10	Bright Pattern Contact Center Score 10.0 out of 10
Enterprises	Dialpad Ai Sales Center Score 8.9 out of 10	Dialpad Ai Sales Center Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	FastCall	Salesforce Sales Cloud Lightning Dialer
Likelihood to Recommend	8.0 (1 ratings)	- (0 ratings)

User Testimonials
	FastCall	Salesforce Sales Cloud Lightning Dialer
Likelihood to Recommend	Fastcall FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool. Incentivized Marisa J. Levy Customer Success Specialist Read full review	Salesforce No answers on this topic
Pros	Fastcall Pre-recorded voicemails. Call logs. User-friendly experience. Incentivized Marisa J. Levy Customer Success Specialist Read full review	Salesforce No answers on this topic
Cons	Fastcall Cannot press [enter] to call, you need to manually click on the call button There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying. Incentivized Marisa J. Levy Customer Success Specialist Read full review	Salesforce No answers on this topic
Alternatives Considered	Fastcall I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad. Incentivized Marisa J. Levy Customer Success Specialist Read full review	Salesforce No answers on this topic
Return on Investment	Fastcall Saves time when calling and leaving many voicemails. Incentivized Marisa J. Levy Customer Success Specialist Read full review	Salesforce No answers on this topic
ScreenShots