Five9 vs. Sentia
Five9 vs. Sentia
Product | Rating | Most Used By | Product Summary | Starting Price |
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Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
Sentia | N/A | Sentia operates as an Assistant, an Analyst & a Coach for each team advising them exactly what they need to do every day and in what order to it. Sentia connects to a current CRM and is configured for the user's business' processes. With a simple card-based user interface, Sentia then surfaces actionable insights while automating all of the day to day repetitive tasks with the goal of totally eliminating unnecessary data entry. Sentia aims to replace the typical, tired CRM with clean, modern… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | Sentia | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Five9 | Sentia | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | ZoomInfo Chat Score 9.1 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | Sentia | |
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Likelihood to Recommend | 8.5 (36 ratings) | - (0 ratings) |
Support Rating | 8.0 (8 ratings) | - (0 ratings) |
Five9 | Sentia | |
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Likelihood to Recommend | Five9 | Sentia No answers on this topic |
Pros | Five9 | Sentia No answers on this topic |
Cons | Five9 | Sentia No answers on this topic |
Support Rating | Five9 | Sentia No answers on this topic |
Alternatives Considered | Five9 | Sentia No answers on this topic |
Return on Investment | Five9 | Sentia No answers on this topic |
ScreenShots | Five9 Screenshots |