The Go1 platform upskills organizations with relevant content for employees, curated from their content library and delivered through the tools employees already use. Go1 offers skill-aligned content from audio to video, and from compliance to business, and tech. Its integrations with HR tech providers and workplace apps allow teams to take advantage of the Go1 library through an existing solution. Go1 brings learning…
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Maestro
Score 6.9 out of 10
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Maestro is an employee performance and talent mangement software solution offered by Madison.
Go1 is a great solution for SMEs looking to implement their first LMS. The cost per person is reasonable and the content available is vast. The Account Managers do a great job at working with the business to ensure a smooth launch, with loads of additional content to drive usage (email templates, schedules, etc).
Maestro is great for managing my membership and is terrific with reservations. At this time I am not sure if there is any scenario where it is less appropriate. I guess it doesn't work well as an interface for a golf shop, for tee times, etc. And, any golf product we get doesn't speak well with Maestro, so maybe golf. But, they may have a solution for that too.
The integration from Go1 to SF can be improved with more attention to detail that can make a big impact in the operational cost of running the integration. Many information and configuration in the target system that should be available to pre-filling or can be pre-configured to allow better automated integration that is time efficient.
The reporting can be improved and further automated; this include in an integrated scenario.
Guest Names - I do have some difficulty with guest names. Many people want two names on their member profile. When I use Schmoe, Joe And Jane, it capitalizes the A in and. If I use the ampersand I have issues with the name processing. So, just one primary member and no ampersand.
Creating New Folios - For some reason it is very easy to create a new folio under a member account and you have to finish creating it before you can back out of it. I have done that a few times but not a huge deal.
Access Levels - Is there an easy to follow list of access levels and what they include? I guess I should ask Maestro this. Maybe not an issue...
I love Maestro support! They are always available or get back to you quickly. The employees that work at Maestro must get treated well because they are always positive and patient on the phone with me. And, even though I am not great with technology they always help me find a solution.
Go1 has the biggest volume of content in the most varied formats. This allows us to tailor content for accessibility and neurodiversity purposes, skillsets, job roles and interests. We chose Go1 because they don't use pushy corporate sales and use a much softer sales pitch, as the product speaks for itself. This friendly tone of marketing was a major factor in choosing them over pushier, less personal brands
Maestro is the first lodging software I have reviewed. I do not have much other experience with lodging software so I am unable to compare. I do really like that Maestro has the support we need in an ever challenging customer service world. Thanks for being a great tool for our resort!
