GoTo Meeting vs. TeamViewer

I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.

Incentivized

Where "TeamViewer" works well :- We mostly use TeamViewer to help Emplyees quickly access their office computers remotely, specially when they're working from Home or travelling. For Example - If someone forgets an important file or need to run software that's only on their office PC , TeamViewer lets them connect easily and keep working without delay. Its also super helpful for our IT team, - Instead of physically going around fixing issues, they can just connect remotely and fix the problems faster, which saves a lot of time. Where TeamViewer isn't great :- the mobile app can be slow and a bit clunky, making it tough to do anything complicated on the go. Also, for bigger teams, Important features like detailed reports and user management are only in the pricier plan. So, if you need advanced tools, TeamViewer might be a hard choice .

Incentivized

• Excellent audio and video quality.
• Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
• Possibility of recording meetings that we can later review and share with those who could not attend.
• Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.

Incentivized

• TeamViewer makes remote access and gives us best remote experience during our scan in their network without any disruptions.
• TeamViewer makes remote access and control extremely easy and reliable
• Another strong feature is file transfer, which allows us to securely send patches, documents, or tools during a session

Incentivized

• We occasionally experience slow performance during screen sharing.
• The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
• One of my initial thoughts regarding recordings was to edit them in the future when the product changes.

Incentivized

• It does not allow a free package for commercial purposes which can be substantial cost for some businesses
• Being a remote access tool and not properly configured, it is very susceptible to security breaches
• Being a heavy resource consumer makes it slow down order version systems and those that are not properly updated.

Incentivized

We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system

Incentivized

We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.

Incentivized

The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.

Incentivized

TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.

Incentivized

This application has always been available. Never an issue

Incentivized

Always available if setup correctly.

Incentivized

This application is fast. Loads fast, no stall

Incentivized

The application is built on VNC which is a very stable technology.

When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.

Incentivized

the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.

Incentivized

As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.

Incentivized

I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.

It was very easy and self-explanatory.

Incentivized

We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.

Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.

Incentivized

First of all the overall experience of TeamViewer feels and looks user friendly more than AnyDesk. The secure connection of 256-bit AES encryption and RSA 2048-bit key exchange. With TeamViewer, experienced users have numerous advanced options to help employees effectively, while with AnyDesk, you don't get. The mobile version of TeamViewer has almost the same options as the desktop version.

Incentivized

Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop

Incentivized

• Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
• GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.

Incentivized

It took about 3 months.

• Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
• Remotely accessing devices in our office allows employees to stay productive while working from home.
• TeamViewer helps us to collaborate with other firms for projects we're doing.

Incentivized