| Product | Rating | Most Used By | Product Summary | Starting Price |
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 GoTo Meeting | Score8.5 out of 10 | N/A | From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio. | $12 per month |
 TeamViewer | Score8.5 out of 10 | N/A | Teamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location. | $299 per year |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Pricing available by monthly or annual subscription, with discounts for annual commitments. | — | ||||||||||||||
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| Considered Both Products | Chose GoTo Meeting GoToMeeting is a good solution to invite non team members to meetings compared to Zoom. They don't have to create an account and the dial in options are very clear in the meeting invite. TeamViewer is a better solution for controlling end users computers for hand on technical … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose GoTo Meeting Functionality amongst all the standard video/chat conference collaboration tools is about the same with the exception of better integration of other companies' software applications in their portfolio. I ran into issues with buffering with users on low bandwidth or "hot spot" … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose GoTo Meeting [GoTo Meeting] is ideal for conferences and can accommodate up to 3,000 participants and the vendor nevertheless offers low-tiered plans for smaller meetings suited to remote work or online classes. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting It offers all of the basic functionalities and is very user friendly. Pricing stacks up fair and could easily service a mid size company with nationwide locations. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose TeamViewer TeamViewer is much faster and had fewer connectivity issues as well as configuration issues as compared to GoToMeeting and LogMeIn. TeamViewer also has a free version that can be used for non-commercial personal use that makes it easily accessible. TeamViewer is competitively … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer I feel TeamViewer is simpler to use and performs at a higher level. We experienced lag and clunky UI when we sampled GoToMeeting. The TeamViewer option provided the level of support that we were looking for. The simplicity to install on users' machines and customize our login … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer Teamviewer might not have all the features other products have but it does it's job so good it's not worth switching from. Remote control is the core and that's what they have done best when we have compared other products. Working with software suppliers has also given us a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer 1) Ease of use 2) Intuitive design which has an elegance of its own 3) TeamViewer's ability to work across platforms is a huge positive - PC to PC, mobile to PC, PC to mobile, or mobile to mobile Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer There are other meeting, screen sharing, and collaboration software products that do well, but in my opinion, TeamViewer excels in the most important aspects of screen sharing or remote support software. It has the most high quality audio/video performance, it has many … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose TeamViewer TeamViewer is much better than the above products, as it does a better job with support. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer Faster. Easier to install and the price is better. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer Previously, those who support the use of this type of tools to increase the efficiency of the processes present in much of our daily tasks, tried the use, in some cases very fleetingly, of softwares such as: Microsoft Office 365, the Chrome Remote destokp and the VNC Connect, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer TeamViewer was the best option for remote control and with the ability for participants to point on the screen during presentations. It was the fastest/smoothest experience for remote control, and allowed logging into the computer before logging in after a reboot. It was also … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer I'm very comfortable with TeamViewer and I've used them for a long time. I moved from LogMeIn before and I moved to TeamViewer because of the ease of use that TeamViewer provided. The customer facing experience for TeamViewer was also a big factor as to why I chose TeamViewer … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer I think it compares very well, teamviewer is used mostly because of its ease of use and quick setup. Also, the vendors seem to use it also and makes for a very affordable and quick solution. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer Originally TeamViewer had great technology and a good price. What drew me to it was that it was cheaper than LogMeIn Rescue and you could purchase a perpetual license. It soon became clear that they broke functionality between older and new versions. If you plan on only … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer We've looked into other similar products but prefer TeamViewer. The features and ease of use balances out the cost over the competitive products. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer We've used a lot of solutions -- mostly the free basic versions of the following: ZoomRoom, Join.Me, GoToMeeting, GoToMyPC, LogMeIn, GoogleHangouts (screenshare), and Skype. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer The remote control feature that TeamViewer provides is far better than any other product simply because of the fact that it is extremely simple to use. You can never hit any other button or click on any other options while using it. Things are very clearly indicated, this makes … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer TeamViewer was more robust, professional and polished than the competition we checked out. We use TeamViewer for our remote meetings and to record quick toturials. We have been very pleased with its performance. Remote access is great and simple with Teamviewer. GoToConnect … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose TeamViewer Most of TeamViewer's competitors (GoToMeeting, GoToAssist, WebEx, MyTrueCloud) are priced on a per-month basis. Some companies (like WebEx) also do not allow licenses to "float", they require that the license is tied to a specific user. This simply did not fit our use case. … |
| Key User Insights | ||
| Would buy again | ||
84% Would buy again 260 Answers | 88% Would buy again 393 Answers | |
| Delivers good value for the price | ||
92% Delivers good value for the price 239 Answers | 88% Delivers good value for the price 366 Answers | |
| Happy with the feature set | ||
90% Happy with the feature set 277 Answers | 96% Happy with the feature set 428 Answers | |
| Lived up to sales and marketing promises | ||
94% Lived up to sales and marketing promises 185 Answers | 90% Lived up to sales and marketing promises 293 Answers | |
| Implementation went as expected | ||
97% Implementation went as expected 222 Answers | 96% Implementation went as expected 361 Answers | |
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| GoTo Meeting | TeamViewer | |
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| Small Businesses |  ClickMeeting Score9.6 out of 10 |  LogMeIn Rescue Score8.2 out of 10 |
| Medium-sized Companies |  JioMeet Score9.9 out of 10 |  BeyondTrust Remote Support Score8.6 out of 10 |
| Enterprises |  Webex Meetings Score8.7 out of 10 | BeyondTrust Remote Support Score8.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| GoTo Meeting | TeamViewer | |
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| Likelihood to Recommend | 8.3 | 8.6 |
| Likelihood to Renew | 7.5 | 8.1 |
| Usability | 4.9 | 9.0 |
| Availability | 9.1 | 9.1 |
| Performance | 9.1 | 9.1 |
| Support Rating | 7.6 | 9.2 |
| In-Person Training | - | 9.1 |
| Online Training | 7.3 | 9.1 |
| Implementation Rating | 8.9 | 8.6 |
| Configurability | 4.5 | 8.3 |
| Ease of integration | 3.0 | 9.1 |
| Product Scalability | 9.0 | 9.1 |
| Vendor post-sale | 4.0 | 9.0 |
| Vendor pre-sale | 10.0 | 9.1 |
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| Scalability | No answers on this topic |
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| ScreenShots | GoTo Meeting Screenshots     | TeamViewer Screenshots    |
