What users are saying about
44 Ratings
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Score 9 out of 100
10 Ratings
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Score 9.3 out of 100

Feature Set Ratings

  • Infrascale Platform ranks higher in 1 feature set: Data Center Backup

Data Center Backup

9.0

IBM Cloud Backup

90%
9.2

Infrascale Platform

92%
Infrascale Platform ranks higher in 9/14 features

Universal recovery

9.7
97%
4 Ratings
9.8
98%
2 Ratings

Instant recovery

8.5
85%
4 Ratings
8.1
81%
2 Ratings

Recovery verification

9.1
91%
4 Ratings
8.0
80%
2 Ratings

Business application protection

8.6
86%
4 Ratings
8.9
89%
2 Ratings

Multiple backup destinations

9.6
96%
4 Ratings
8.2
82%
2 Ratings

Incremental backup identification

8.9
89%
4 Ratings
9.9
99%
2 Ratings

Backup to the cloud

9.5
95%
4 Ratings
9.9
99%
2 Ratings

Deduplication and file compression

9.1
91%
4 Ratings
10.0
100%
1 Rating

Snapshots

8.3
83%
4 Ratings
10.0
100%
1 Rating

Flexible deployment

9.4
94%
4 Ratings
8.0
80%
2 Ratings

Management dashboard

9.6
96%
4 Ratings
8.7
87%
2 Ratings

Platform support

8.5
85%
4 Ratings
9.8
98%
2 Ratings

Retention options

8.7
87%
4 Ratings
9.8
98%
2 Ratings

Encryption

9.2
92%
4 Ratings
9.8
98%
2 Ratings

Attribute Ratings

  • IBM Cloud Backup is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.4

IBM Cloud Backup

94%
4 Ratings
8.0

Infrascale Platform

80%
2 Ratings

Usability

IBM Cloud Backup

N/A
0 Ratings
10.0

Infrascale Platform

100%
1 Rating

Support Rating

IBM Cloud Backup

N/A
0 Ratings
9.0

Infrascale Platform

90%
2 Ratings

Likelihood to Recommend

IBM

The outstanding storage capacity, organized security measures, and appropriate business features of IBM Cloud Backup make it something I'd recommend at any time of day or night. Furthermore, the software is online and hence easily accessible from a distance. The application's stability and strength are further assurances that all authorized business users are in safe hands.
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Infrascale

Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
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Pros

IBM

  • The software is very secure.
  • It is scalable which is a plus for business.
  • Restoring data is easy and fast.
  • Recovery process is easy.
  • I would say that IBM Cloud Backup is user friendly.
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Infrascale

  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.
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Cons

IBM

  • The set prices for the product is a problem.
  • Secondly, IBM Cloud Backup customer help should be more speedy.
  • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
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Infrascale

  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.
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Pricing Details

IBM Cloud Backup

Starting Price

Editions & Modules

IBM Cloud Backup editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Infrascale Platform

    Starting Price

    Editions & Modules

    Infrascale Platform editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      IBM

      No answers on this topic

      Infrascale

      It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
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      Support Rating

      IBM

      No answers on this topic

      Infrascale

      It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
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      Alternatives Considered

      IBM

      Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
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      Infrascale

      I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
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      Return on Investment

      IBM

      • The fact that it can be scaled up is beneficial to company.
      • The program being on the cloud also makes it more accessible online.
      • The program has a high level of protection.
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      Infrascale

      • Peace of mind: our entire virtual environment is backed up both onsite and offsite
      • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
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