What users are saying about
13 Ratings
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Score 9.4 out of 100
7 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

IBM Cloud Backup

Any time, all day, I would advocate the use of IBM Cloud Backup, as it has excellent storage space with structured security measures, and suitable business functionalities. Further, no big struggle as the app is online, hence, remotely accessible. The stability and the strength that the application has is another assurance that all information is in the safer hands, for all the authorized business users.
David Vlad | TrustRadius Reviewer

Infrascale Platform

Well suited for a company that has an extensive virtual environment setup. Definitely a good choice for companies that require an in-depth disaster recovery system, especially when the infrastructure is hosted in house. This system is expensive on a monthly basis, so I would not recommend this to small businesses as there are less expensive alternatives out there.
Vin Campbell | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

IBM Cloud Backup
9.0
Infrascale Platform
9.2
Universal recovery
IBM Cloud Backup
9.7
Infrascale Platform
9.8
Live recovery
IBM Cloud Backup
8.5
Infrascale Platform
8.1
Recovery verification
IBM Cloud Backup
9.0
Infrascale Platform
8.0
Business application protection
IBM Cloud Backup
8.3
Infrascale Platform
8.9
Multiple backup destinations
IBM Cloud Backup
9.7
Infrascale Platform
8.2
Incremental backup identification
IBM Cloud Backup
8.7
Infrascale Platform
9.9
Backup to the cloud
IBM Cloud Backup
9.3
Infrascale Platform
9.9
Deduplication and file compression
IBM Cloud Backup
9.0
Infrascale Platform
10.0
Snapshots
IBM Cloud Backup
9.0
Infrascale Platform
10.0
Flexible deployment
IBM Cloud Backup
9.7
Infrascale Platform
8.0
Management dashboard
IBM Cloud Backup
9.0
Infrascale Platform
8.6
Platform support
IBM Cloud Backup
8.3
Infrascale Platform
9.8
Retention options
IBM Cloud Backup
8.3
Infrascale Platform
9.8
Encryption
IBM Cloud Backup
9.3
Infrascale Platform
9.8

Pros

IBM Cloud Backup

  • Backup system
  • Recovery system
  • In the cloud
Anonymous | TrustRadius Reviewer

Infrascale Platform

  • Backups. You can customize the schedule and methods and create real snapshots for your important data.
  • White Labeled Software. It has real, effective ransomware protection all managed under one place and one white-labeled piece of software that is easy to use for any MSP.
  • Price.
Daniel Cauley | TrustRadius Reviewer

Cons

IBM Cloud Backup

  • The set prices for the product is a problem.
  • Secondly, IBM Cloud Backup customer help should be more speedy.
  • IBM Cloud Backup is so automated, and in case of a power failure, accessing some of this data can be challenging.
David Vlad | TrustRadius Reviewer

Infrascale Platform

  • The interface can use a serious update. It's understandable, but not modern.
  • I don't like the fact that it forced an upgrade to VMware. That's not something that can be done by every company very easily.
  • The restore process can be more intuitive.
Vin Campbell | TrustRadius Reviewer

Usability

IBM Cloud Backup

No score
No answers yet
No answers on this topic

Infrascale Platform

Infrascale Platform 10.0
Based on 1 answer
It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
Daniel Cauley | TrustRadius Reviewer

Support Rating

IBM Cloud Backup

No score
No answers yet
No answers on this topic

Infrascale Platform

Infrascale Platform 9.0
Based on 1 answer
It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
Daniel Cauley | TrustRadius Reviewer

Alternatives Considered

IBM Cloud Backup

Pricing and how easy it is to use. We use other IBM products in our office and it is nice to have everything on one network. The experience for users and managers is better, even new employees who can learn quickly. It also makes it more affordable for us.
Anonymous | TrustRadius Reviewer

Infrascale Platform

I'll state up front that our VAR pushed us to Infrascale as they fully manage this particular choice/vendor for us. I manage the system itself, so I did have final approval. Between Axcient and Infrascale—they do exactly the same thing. I can say this about Axcient, their tech support was excellent. I haven't had cause to contact Infrascale support just yet, so no comment. Regarding Code42, this is one of those "less expensive" options I mentioned earlier. This is a super stable platform that provides straight backup (File/Folder), but not for virtual environments.
Vin Campbell | TrustRadius Reviewer

Return on Investment

IBM Cloud Backup

  • Data loss can be expensive, but IBM Cloud Backup has extra an encryption option, which helps us maintain the value of our information.
  • Besides, the amount of data that IBM Cloud Backup can store is almost limitless, making us deal with any form of content that benefits the company.
  • Finally, no data losses due to accidents, which is a great plus for a company.
David Vlad | TrustRadius Reviewer

Infrascale Platform

  • Peace of mind: our entire virtual environment is backed up both onsite and offsite
  • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
Vin Campbell | TrustRadius Reviewer

Pricing Details

IBM Cloud Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Infrascale Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

IBM Cloud Backup
9.7
Infrascale Platform
8.0

Usability

IBM Cloud Backup
Infrascale Platform
10.0

Support Rating

IBM Cloud Backup
Infrascale Platform
9.0

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