Sage Intacct is a cloud ERP system targeted at high-growth small and medium-sized businesses. Intacct includes applications for core financials and accounting, purchasing, order management, and financial reporting and business intelligence. It also integrates with 3rd party software like Salesforce.
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SAP Concur
Score 8.3 out of 10
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SAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.
We chose Sage Intacct over Excel, SAP Concur, or Zoho Books because of its robust financial capabilities and scalability. Excel is prone to manual errors, but Sage Intacct provides the automation and real-time data integration required for multi-part consolidations.SAP Concur …
Sage Intacct was easy to use, accounting is simple, exporting reports are very good, consolidated reports and standalone reports are also very good. Vendor management, revenue recognition is too helpful.
Sage Intacct is not as costly as SAP software it is easy to use and it does the job it is more than sufficient for our organization. It is Cost effective and it has a user-friendly interface and client prefers Sage Intacct more than other applications like SAP and Oracle. So we …
In terms of Accounting and automation, Sage stands first, but when it comes to powerful dashboards, Zoho Books stands first. However, it's less appropriate when you try to automate entries, and as Sage gives an option to API, it is not required.
Sage Intacct has better features than Microsoft SL. I used SL at a past employee, the system was outdated and didn't offer a lot of features Intacct does. SL was slow and the usability / functionality were not highly rated. Intacct I still believe needs to continue to develop …
I have the most experience with QuickBooks with another company. I would say that QuickBooks has a nicer UI and is a bit more user friendly, however, that is at the expense of ability, customizations,and power. Sage Intacct is better suited for mid-sized companies and perfect …
I have only used QuickBooks Online as my accounting software before switching over to Sage. Sage has everything QuickBooks has and then a lot more. It is way easier to make changes to our site. It is also a lot more user-friendly. It is way more accessible. Overall, I would use …
We made the switch as Sage 100 was no longer scalable for our business. There are still some things that Sage 100 did better than Intacct - see prior comments regarding joint checks and overall project summaries. However, i am hoping with time those issues will be corrected in …
Microsoft Dynamics is not very user friendly and has too many functions to get to one result. Sage Intacct is helpful because it is user friendly and allows you to process reports and check registers with ease. The visual look of the application is very inviting and makes you …
Sage intact is better than most of the products I have used. I feel that it's always upgrading itself to be a better product, and it always allowing programs to have a streamlined integration. I feel Financial Edge's bank reconciliation would always disconnect and the system …
Sage Intacct is far quicker and easier to navigate than each of the listed programs. Concur's main issue is that it can't handle processing large quantities of data. CargoWise, is very difficult to navigate. Lawson just was not convenient for the purpose we had intended to use …
Sage Intacct is far superior to JD Edwards, specifically for the JE upload function. Not having to manually enter large journal entries has saved me hours of raw time and error correction. Additionally, the GL detail provided by Sage is much cleaner as well as the ability to …
We used NetSuite before, but had to switch over because it was our sister-company's license. It was nice that they had the ability to do both cash and accrual financials.
We had Quickbooks prior to Sage Intact. We outgrew Quickbooks and needed the more robust system. The biggest selling feature that caused us to change was the dimension and reporting features in Sage Intact.
Not Oracle but is much better then QB for a larger business with multiple entities. Oracle though requires significant IT and developer support to customize or update entry screens and data loads.
Sage's dual approval process blows MIP's internal control capabilities out of the water. Sage's statistical accounts and integration of non-financial information make the software relevant and useful for the entire organization.
Intacct won because it had the capability to use multiple books without much thought. Our organization needs both a cash and accrual set of books and Intacct supported that out of the box. No other system did.
We quickly eliminated all ERP offerings that required care and feeding of a dedicated server, strongly opting for a multi-tenant hosted SaaS solution. We intentionally wanted to eliminate our IT department from needing to support our Finance and Accounting team, and Sage …
Kronos was more complicated, I used it previously at my older company, but it was also very competitive, had more clicks and tabs. Intacct is more user friendly and I get the job done faster. Time is of the essence here and Intacct serves that purpose.
I have worked in both Sage 300 and Quickbooks. I feel Intacct is better than both with regards to the reporting. I am able to pull reports and review with much more easy than I have been in the past with the other two systems. Sage 300 especially was difficult to create …
Intacct is much easier to use and faster to process transactions. Intacct also has a much easier to use reporting feature. It is simple to customize reporting for each entity and end user. This provides us more real time information to make better financial decisions.
We used Expensify before I was hired, but here is what I understand from that situation. Expensify was clunky and our staff struggled with the UI, whereas SAP Concur is much more clear and allows for a better connection to Intacct. At a previous company I used Apptricity. …
We used Certify before it became Emburse Certify before we switched to Concur Expense last year. Certify was not as user-friendly as Concur, and we were not able to set up audit rules in Certify. Users were always complaining about how difficult Certify was to use, so since we …
In my experience, Sage Intacct is perfect for clients with complex financial accounting needs, such as a company with multiple entities or large-scale operations. In my experience, individual short term rental owners who have one property and simple accounting needs typically benefit more from a smaller scale accounting platform, such as Quickbooks.
SAP Concur works very well to book travel. It provides several options for airlines, hotels and cars. Automatically updates the calendar. Reminds to complete relevant subsequent activities. The app allows to capture the receipts and amounts very easily. While reconciliation this becomes very easy and fast. It allows to capture tips and one can manually update the amount.
For a new user of SAP Concur, it becomes difficult to file the first reimbursement as that person is new to the application and probably, one needs to to go through the instructions to get used to it. So, user interface can be improved and could be tried to make more interactive. Other than that, it's all good to go.
Sage Intacct is continuously evolving and increasing it's functionalities. I am excited to attend conferences to learn what is in the roadmap for future releases. Additionally, using Sage Intacct allows me grow as a professional, I am really enjoy the knowledge that I have within the product to be able to share my experiences.
Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
The ease of use as a seasoned user is wonderful; however, new users struggle to adapt to the program efficiently. Better training videos--all in one location--would be beneficial. The use of a "sandbox" environment is a great tool for new employees or for the fiscal department to test certain journal entries or other transactions to verify accuracy of data.
I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
There has only been one occurrence where Sage Intacct was not available to me, however I had already been working a number of hours trying to get a project completed. It honestly allowed me to step back and take a much needed break.
In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall. We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.
While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
As fas as integration is concerned I don't feel this slows Sage Intacct down at all. However, sometimes I do feel it takes some larger reports more time to load due to all the detail. As well as, I "move very fast" in my motions so sometimes I double click on fuctions too quickly and the system seems to think that I have a duplicate request.
Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
Only a few times have we had to reach out to support, and every time we did, we received a relatively quick response and a solution was found fairly quickly. Only once was there an issue that took longer than a week to resolve, but it still did eventually get solved.
I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
I have taken in person training classes at several of the annual Sage Intacct user conferences. It is very interactive and the trainers are very easy to follow and understand. They are great at getting everyone in the class involved. They also make sure everyone has learned to task before moving to a new one.
My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
The free training is very minimal. For what we pay for the service, I would like more training. We end up training new users in-house because the provided free training is not nearly comprehensive enough. That being said, the training provided, for the material covered, was adequate and relevant for the given topics.
I would not use a thrid party administrator to implement your system, especially if you are going to be modifying the system at all. Use Intacct implementors as they will be able to better support you on any issues that come up after you go live.
There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
Sage Intacct is an upgrade from Sage 50 in most areas. Sage 50 became quite slow and crashed quite often, whereas Sage Intacct is much quicker. However, now we have thousands of transactions the imports have started to take a while. For example AR receipts imports can take up to 15 minutes if they are a couple thousand lines, but still quicker than Sage 50.
Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training