What users are saying about
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Top Rated
120 Ratings
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342 Ratings

isolved

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Top Rated
120 Ratings
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Score 7.5 out of 100

Paycom

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342 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Paycom

Paycom's online payroll software is an efficient and cost-effective way to self-manage payroll with exceptional accuracy. Their Report Center conveniently stores all the necessary wages and tax reports which are automatically generated and readily accessible, plus Paycom handles the filing of taxes with the IRS. As a sole employee of an LLC, I use it for payroll, however, based on Paycom's communications I receive, the company also offers tools to efficiently manage employee expense reporting, applicant tracking & onboarding of new hires, as well as other HR management tools.
Georgann Peiffer | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

isolved
7.8
Paycom
7.8
Employee demographic data
isolved
8.9
Paycom
7.8
Employment history
isolved
9.0
Paycom
8.0
Job profiles and administration
isolved
7.4
Paycom
8.0
Workflow for transfers, promotions, pay raises, etc.
isolved
8.0
Paycom
8.4
Organizational charting
isolved
6.6
Paycom
7.4
Organization and location management
isolved
7.1
Paycom
7.2
Compliance data (COBRA, OSHA, etc.)
isolved
7.6
Paycom
7.9

Payroll Management

isolved
8.1
Paycom
8.2
Pay calculation
isolved
9.3
Paycom
8.8
Support for external payroll vendors
isolved
6.8
Paycom
6.5
Off-cycle/On-Demand payment
isolved
8.2
Paycom
8.3
Benefit plan administration
isolved
8.0
Paycom
8.2
Direct deposit files
isolved
9.1
Paycom
8.5
Salary revision and increment management
isolved
7.3
Paycom
8.9
Reimbursement management
isolved
8.3
Paycom
7.8

Leave and Attendance Management

isolved
8.0
Paycom
8.5
Approval workflow
isolved
7.6
Paycom
8.6
Balance details
isolved
8.4
Paycom
8.7
Annual carry-forward and encashment
isolved
8.0
Paycom
8.1

Employee Self Service

isolved
8.4
Paycom
8.5
View and generate pay and benefit information
isolved
9.0
Paycom
9.0
Update personal information
isolved
9.1
Paycom
8.9
View company policy documentation
isolved
7.7
Paycom
8.4
Employee recognition
isolved
6.8
Paycom
7.5
View job history
isolved
9.1
Paycom
8.3

Asset Management

isolved
8.0
Paycom
4.5
Tracking of all physical assets
isolved
8.0
Paycom
4.5

HR Reporting

isolved
7.9
Paycom
6.9
Report builder
isolved
8.1
Paycom
7.8
Pre-built reports
isolved
8.0
Paycom
7.6
Ability to combine HR data with external data
isolved
7.7
Paycom
5.4

Onboarding

isolved
8.0
Paycom
8.1
New hire portal
isolved
8.3
Paycom
8.6
Manager tracking tools
isolved
7.7
Paycom
7.6

Performance and Goals

isolved
6.5
Paycom
5.9
Corporate goal setting
isolved
6.6
Paycom
3.9
Individual goal setting
isolved
6.5
Paycom
7.5
Line-of sight-visibility
isolved
6.2
Paycom
4.1
Performance tracking
isolved
6.6
Paycom
8.0

Performance Management

isolved
7.1
Paycom
8.1
Performance plans
isolved
7.2
Paycom
7.9
Performance improvement plans
isolved
7.2
Paycom
7.8
Review status tracking
isolved
7.1
Paycom
8.2
Review reminders
isolved
7.0
Paycom
8.5
Multiple review frequency
isolved
6.8
Paycom
8.0

Succession Planning

isolved
7.5
Paycom
6.7
Create succession plans/pools
isolved
7.4
Paycom
9.1
Candidate ranking
isolved
7.5
Paycom
6.7
Candidate search
isolved
7.4
Paycom
5.7
Candidate development
isolved
7.4
Paycom
5.2

Recruiting / ATS

isolved
7.9
Paycom
7.4
Job Requisition Management
isolved
7.4
Paycom
7.4
Company Website Posting
isolved
7.8
Paycom
7.8
Publish to Social Media
isolved
8.3
Paycom
7.0
Job Search Site Posting
isolved
8.3
Paycom
7.4
Duplicate Candidate Prevention
isolved
7.6
Paycom
7.0
Applicant Tracking
isolved
7.9
Paycom
7.5
Notifications and Alerts
isolved
7.6
Paycom
7.8

Pros

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Paycom

  • Paycom's customer services is amazing. Always very helpful and knowledgeable.
  • Paycom's system is very clean and user-friendly. Most issues I run into I can figure out how to correct on my own without having to contact Paycom.
  • Unique employee situations are easy to navigate due to how organized Paycom's system is. The system is very flexible with the business's needs.
Jonathan Stankey | TrustRadius Reviewer

Cons

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Paycom

  • Secure uploader response when submitting items here.
  • Ability to schedule a background check from the applicant's page. The option is there but the feature does not work.
  • Option to withdraw assigned survey.
  • There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the top right corner of their home screen) that they have an action item to complete.
  • Setting up performance reviews are a little complicated to navigate to ensure all items are connected and tied together for the employee to view on their end and also that they populate in the Talent Manager's queue. Great feature but not easy to navigate even with the help of our account specialist.
Quinika Qualls | TrustRadius Reviewer

Likelihood to Renew

isolved

isolved 8.5
Based on 14 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Paycom

Paycom 9.1
Based on 9 answers
The initial experience with Paycom was so bad that we decided we won't be renewing anything with them and will be terminating our business relationship mid year. Issues with the implementation, the support we receive from the implementation team and the production team has been just awful and it just doesn't meet our expectations nor what we were pitched during the sales meetings.
Samuel Rodriguez | TrustRadius Reviewer

Usability

isolved

isolved 8.6
Based on 5 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Paycom

Paycom 8.3
Based on 14 answers
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
Anonymous | TrustRadius Reviewer

Reliability and Availability

isolved

isolved 8.6
Based on 4 answers
It's always online, always available.
MICHELE KING | TrustRadius Reviewer

Paycom

Paycom 9.1
Based on 1 answer
They are very dependable and I have never experience any outages
Elizabeth Garvin | TrustRadius Reviewer

Performance

isolved

isolved 8.2
Based on 2 answers
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Paycom

Paycom 8.2
Based on 1 answer
It is a solid product and was out first payroll software that we have used
Elizabeth Garvin | TrustRadius Reviewer

Support Rating

isolved

isolved 9.1
Based on 9 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

Paycom

Paycom 7.5
Based on 51 answers
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
Lee Ann Tipton | TrustRadius Reviewer

In-Person Training

isolved

isolved 9.1
Based on 1 answer
All over the phone, but it was comprehensive.
MICHELE KING | TrustRadius Reviewer

Paycom

Paycom 6.4
Based on 1 answer
They were a sales person and not really a good trainer.
Elizabeth Garvin | TrustRadius Reviewer

Online Training

isolved

isolved 8.6
Based on 2 answers
The help videos are great
Melissa Gering | TrustRadius Reviewer

Paycom

Paycom 7.3
Based on 1 answer
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
Samuel Rodriguez | TrustRadius Reviewer

Implementation Rating

isolved

isolved 8.6
Based on 11 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Paycom

Paycom 5.8
Based on 6 answers
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
Samuel Rodriguez | TrustRadius Reviewer

Alternatives Considered

isolved

I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
Vicki Burnett | TrustRadius Reviewer

Paycom

We were using BambooHR, Workable, and Lattice before switching to Paycom. All of them were great software, but we switched to Paycom to accommodate our anticipated growth and reduce the number of separate HR software our employees were using. Bamboo, Workable, and Lattice have fantastic UX/UI and many "extras" that make their product stand out for the specific HR element they cover, but for us, it made more sense to switch to an HRIS that was more scalable. Paycom lacked in some ways in comparison, but in most instances, it can do everything each software does separately equally or better.
Anonymous | TrustRadius Reviewer

Scalability

isolved

isolved 8.6
Based on 3 answers
We have grown by 50% since we started using iSolved, and its scalability is perfect.
MICHELE KING | TrustRadius Reviewer

Paycom

Paycom 5.5
Based on 1 answer
They are not able to meet our current needs
Elizabeth Garvin | TrustRadius Reviewer

Return on Investment

isolved

  • TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
  • It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
  • All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.
Anonymous | TrustRadius Reviewer

Paycom

  • Now, I am good at handling expense management, my employees can send me the receipts about any travels and stays and I process the cash flow with just one click by confirming through its tracking feature.
  • I always remain updated about the latest requirements, about the empty slots, and about the new hiring.
  • It is time saving platform.
Emily Fasano | TrustRadius Reviewer

Screenshots

Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Paycom

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paycom Editions & Modules

Additional Pricing Details

Rating Summary

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