Overview
ProductRatingMost Used ByProduct SummaryStarting Price
isolved
Score 7.5 out of 10
N/A
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
$4
Per Employee Per Month
Paycom
Score 7.0 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
isolvedPaycom
Editions & Modules
isolved
$4.00
Per Employee Per Month
No answers on this topic
Offerings
Pricing Offerings
isolvedPaycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
isolvedPaycom
Considered Both Products
isolved
Chose isolved
Our customer service with Isolved has been spot on, I can not say that for their predecessor. Our payroll is more seamless and less labor intensive. Our employee's have a better understanding now that they are more involved. All in all all the changes are to numerous to …
Chose isolved
Each had similarities but our team was familiar with isolved because we had done a conversion 6 months previously so we elected to not switch platforms but selected a new partner. The new user interface in beta currently has a better look and feel.
Chose isolved
I don't think I listed all of the HCM vendors we tried out; however, let me save you some time. If you want the most affordable option that's user friendly with the most options, go with isolved. One thing I need to mention is the communication they have with all the evolving …
Paycom
Chose Paycom
Paycom had the best options and ended up being the most user friendly solution for all of our users.
Chose Paycom
Great customer service. That was our number 1 priority.

We recently used Paycor. I tell everyone to please stay away from that choice. They overcharged us, made a lot of promises they could not keep, and it was nearly impossible to contact with someone.
Top Pros
Top Cons
Features
isolvedPaycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
isolved
6.1
108 Ratings
27% below category average
Paycom
7.0
303 Ratings
13% below category average
Employee demographic data6.987 Ratings7.5270 Ratings
Employment history6.185 Ratings7.4262 Ratings
Job profiles and administration6.076 Ratings7.2260 Ratings
Workflow for transfers, promotions, pay raises, etc.5.682 Ratings7.1261 Ratings
Organizational charting6.241 Ratings6.5188 Ratings
Organization and location management6.464 Ratings6.6224 Ratings
Compliance data (COBRA, OSHA, etc.)5.459 Ratings6.8213 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
isolved
7.3
115 Ratings
11% below category average
Paycom
7.6
317 Ratings
7% below category average
Pay calculation7.9111 Ratings7.7307 Ratings
Support for external payroll vendors7.245 Ratings6.447 Ratings
Off-cycle/On-Demand payment6.170 Ratings8.713 Ratings
Benefit plan administration5.880 Ratings7.7260 Ratings
Direct deposit files8.7112 Ratings8.0309 Ratings
Salary revision and increment management7.588 Ratings7.8252 Ratings
Reimbursement management8.254 Ratings6.9168 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
isolved
6.4
90 Ratings
24% below category average
Paycom
7.7
278 Ratings
6% below category average
Approval workflow5.969 Ratings7.8264 Ratings
Balance details7.088 Ratings7.5266 Ratings
Annual carry-forward and encashment6.262 Ratings7.9222 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
isolved
6.4
108 Ratings
25% below category average
Paycom
7.8
318 Ratings
5% below category average
View and generate pay and benefit information6.9107 Ratings8.0313 Ratings
Update personal information7.1102 Ratings8.5314 Ratings
View company policy documentation6.562 Ratings7.7275 Ratings
Employee recognition3.931 Ratings6.7149 Ratings
View job history7.880 Ratings8.0246 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
isolved
6.9
22 Ratings
13% below category average
Paycom
4.9
26 Ratings
46% below category average
Tracking of all physical assets6.922 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
isolved
6.4
96 Ratings
18% below category average
Paycom
6.3
268 Ratings
20% below category average
Report builder6.591 Ratings6.4262 Ratings
Pre-built reports5.993 Ratings6.8261 Ratings
Ability to combine HR data with external data6.842 Ratings5.755 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
isolved
6.1
74 Ratings
27% below category average
Paycom
6.8
261 Ratings
16% below category average
New hire portal5.973 Ratings7.2258 Ratings
Manager tracking tools6.445 Ratings6.4221 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
isolved
7.5
15 Ratings
9% below category average
Paycom
5.7
156 Ratings
36% below category average
Corporate goal setting7.111 Ratings4.236 Ratings
Individual goal setting7.614 Ratings6.6143 Ratings
Line-of sight-visibility7.610 Ratings4.835 Ratings
Performance tracking7.912 Ratings7.0152 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
isolved
7.5
32 Ratings
7% below category average
Paycom
7.1
196 Ratings
12% below category average
Performance plans7.426 Ratings7.1181 Ratings
Performance improvement plans7.825 Ratings6.9170 Ratings
Review status tracking7.627 Ratings7.0175 Ratings
Review reminders7.426 Ratings7.4183 Ratings
Multiple review frequency7.225 Ratings6.9162 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
isolved
8.0
15 Ratings
1% above category average
Paycom
6.8
34 Ratings
15% below category average
Create succession plans/pools7.710 Ratings9.124 Ratings
Candidate ranking8.014 Ratings6.830 Ratings
Candidate search8.312 Ratings5.833 Ratings
Candidate development8.010 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
isolved
7.7
32 Ratings
0% below category average
Paycom
6.7
185 Ratings
14% below category average
Job Requisition Management7.720 Ratings7.1163 Ratings
Company Website Posting7.928 Ratings7.1161 Ratings
Publish to Social Media7.522 Ratings6.6125 Ratings
Job Search Site Posting7.825 Ratings6.9146 Ratings
Duplicate Candidate Prevention7.521 Ratings6.1139 Ratings
Applicant Tracking7.823 Ratings6.7169 Ratings
Notifications and Alerts7.830 Ratings6.2171 Ratings
Best Alternatives
isolvedPaycom
Small Businesses
OnPay
OnPay
Score 9.3 out of 10
OnPay
OnPay
Score 9.3 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.3 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 8.8 out of 10
Infor Human Resources
Infor Human Resources
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
isolvedPaycom
Likelihood to Recommend
7.5
(128 ratings)
6.7
(335 ratings)
Likelihood to Renew
7.5
(18 ratings)
7.6
(17 ratings)
Usability
7.8
(9 ratings)
7.1
(19 ratings)
Availability
9.0
(5 ratings)
9.1
(1 ratings)
Performance
9.0
(3 ratings)
8.2
(1 ratings)
Support Rating
5.2
(17 ratings)
9.3
(56 ratings)
In-Person Training
9.1
(1 ratings)
6.4
(1 ratings)
Online Training
7.8
(3 ratings)
7.3
(1 ratings)
Implementation Rating
6.0
(15 ratings)
7.2
(8 ratings)
Configurability
8.5
(5 ratings)
5.5
(1 ratings)
Ease of integration
8.1
(3 ratings)
5.5
(1 ratings)
Product Scalability
7.8
(4 ratings)
5.5
(1 ratings)
Vendor post-sale
5.1
(7 ratings)
4.9
(2 ratings)
Vendor pre-sale
4.7
(6 ratings)
8.4
(2 ratings)
User Testimonials
isolvedPaycom
Likelihood to Recommend
isolved
Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
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Paycom
I have used a lot of different HRIS systems over 23 years in HR. Paycom is by far has the most comprehensive suite of options that is easy to use for end users and administrators. Their support is top notch in the industry, from helping you with setup and implementation to troubleshooting issues. Paycom has dedicated staff for you to reach out to at any time that are knowledgeable and work towards resolutions.
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Pros
isolved
  • Payroll Processing (timely and accurate).
  • Customer Service (dedicated account service representative, who gets to know your company's needs).
  • Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
  • Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).
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Paycom
  • Provides easy-to-use payroll software that is structured to help eliminate human error, allowing me to self-manage payroll with complete accuracy.
  • Automatically generates the necessary and easy-to-access reports relating to wages and payroll taxes paid.
  • Offers exceptional customer service with dedicated representatives who are very professional, responsive, knowledgeable, and courteous.
  • Received thorough personal instruction/training on the use of the online software program.
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Cons
isolved
  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
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Paycom
  • I would like to see a extra time given for training to employer and employees before going live for the first payroll process without the pressure of a definitive start date. I was told we would be charged additional fees if we could not start on the date we decided on and then was dropped in the middle of my first payroll run because the client service had a pre arranged appointment with another client. The first payroll run was very chaotic and stressful. Please be sure your client is comfortable and ready before processing. And perhaps plan to spend that first entire Payroll day with them.
  • Would like to see more long-term client service assigned to our account. We have had ours change several times within the year and it just feels good knowing your going to call and speak with someone that knows you and/or your business well and can give a better educated answer based on your specific business needs.
  • We are having an issue with our 2021 taxes and a discrepancy between what was reported to the IRS and the SS admin. I have supplied all the 941 information from our previous payroll provider that was sent to the IRS. I can not seem to get a real good answer about the discrepancy yet. Hoping this will be resolved soon though. I wish we had open access to speak directly to a tax team member. Everything gets communicated between a client service rep and it is difficult when they do not understand the tax situation.
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Likelihood to Renew
isolved
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
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Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
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Usability
isolved
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
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Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Reliability and Availability
isolved
Always ready to go.
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Paycom
They are very dependable and I have never experience any outages
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Performance
isolved
Quick, fast, accurate.
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Paycom
It is a solid product and was out first payroll software that we have used
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Support Rating
isolved
We recently canceled our contract with Isolved and moved to Paychex. One thing to consider is that if you leave isolved all access to your data ends 30 days after termination of the contract. Not a big deal for me since I have the reports and data I need, but it is also terminated for your employees to access pay stubs or old w2s. If you want to keep access it is $250 per month. It seems strange that they can hold your data hostage and they wouldn't just allow employees to have access to their pay stubs and other information they may need months after a change in payroll companies.
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Paycom
Paycom is the best payroll and HR software I have utilized in my 30 plus years as a CPA working in private industry. I am always confident in the software and my support team. The software is updated on an ongoing basis automatically. Paycom relieves a lot of stress over this vital area of any business.
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In-Person Training
isolved
I did not have in-person training
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Paycom
They were a sales person and not really a good trainer.
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Online Training
isolved
Self guided training, had to watch videos to learn to do tasks. Had to pick out specific topics to learn about features to complete tasks.
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Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
isolved
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
isolved
I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
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Paycom
Paycom blows both Heartland and ADP away. No comparison. I had nothing but issues with the others and no issues to speak of with Paycom. I will recommend Paycom to anyone looking for a truly all-in-one provider.
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Scalability
isolved
Works very well. No complaints.
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Paycom
They are not able to meet our current needs
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Return on Investment
isolved
  • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
  • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
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Paycom
  • We no longer have a full-time HR manager. The duties are split between a Controller and another manager-reduced costs-all in an $80,000/year savings.
  • Employee self-management of benefits enrollments eliminated manager support for the process. It's completely self-administered by the employee, probably saves 80 hours of administrative work at a minimum and eliminating any chance that management makes an error on the employee's record.
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ScreenShots

Paycom Screenshots

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