isolved vs Paycom

• Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
• Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
• Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.

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• Paycom's customer services is amazing. Always very helpful and knowledgeable.
• Paycom's system is very clean and user-friendly. Most issues I run into I can figure out how to correct on my own without having to contact Paycom.
• Unique employee situations are easy to navigate due to how organized Paycom's system is. The system is very flexible with the business's needs.

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• Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
• Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.

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• Secure uploader response when submitting items here.
• Ability to schedule a background check from the applicant's page. The option is there but the feature does not work.
• Option to withdraw assigned survey.
• There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the top right corner of their home screen) that they have an action item to complete.
• Setting up performance reviews are a little complicated to navigate to ensure all items are connected and tied together for the employee to view on their end and also that they populate in the Talent Manager's queue. Great feature but not easy to navigate even with the help of our account specialist.

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• TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
• It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
• All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.

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• Now, I am good at handling expense management, my employees can send me the receipts about any travels and stays and I process the cash flow with just one click by confirming through its tracking feature.
• I always remain updated about the latest requirements, about the empty slots, and about the new hiring.
• It is time saving platform.

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