Overview
ProductRatingMost Used ByProduct SummaryStarting Price
isolved
Score 7.1 out of 10
N/A
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
$4
Per Employee Per Month
Paycom
Score 7.6 out of 10
N/A
Paycom is a core HR management software solution. It includes features such as talent acquisition and management, time tracking, and payroll management. It offers some automation capacities, particularly regarding payroll.N/A
Pricing
isolvedPaycom
Editions & Modules
isolved
$4.00
Per Employee Per Month
No answers on this topic
Offerings
Pricing Offerings
isolvedPaycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
isolvedPaycom
Considered Both Products
isolved
Chose isolved
isolved Payroll is more affordable than Paychex Payroll. Paychex HR is more affordable than isolved HR. Toast Payroll is more complicated than isolved. Toast doesn't offer much HR service. Paycom is much more like self-service, which the support is not as great as isolved.
Chose isolved
Our customer service with Isolved has been spot on, I can not say that for their predecessor. Our payroll is more seamless and less labor intensive. Our employee's have a better understanding now that they are more involved. All in all all the changes are to numerous to …
Chose isolved
Each had similarities but our team was familiar with isolved because we had done a conversion 6 months previously so we elected to not switch platforms but selected a new partner. The new user interface in beta currently has a better look and feel.
Chose isolved
I don't think I listed all of the HCM vendors we tried out; however, let me save you some time. If you want the most affordable option that's user friendly with the most options, go with isolved. One thing I need to mention is the communication they have with all the evolving …
Paycom
Chose Paycom
The onboarding is not as clunky and is more user friendly, creating a better flow for a new hire to work through it from home without issues.

The reporting is more robust and more customizable. I have made so many reports from Paycom to suit my needs. I just had to make due with …
Chose Paycom
Paycom had the best options and ended up being the most user friendly solution for all of our users.
Chose Paycom
Great customer service. That was our number 1 priority.

We recently used Paycor. I tell everyone to please stay away from that choice. They overcharged us, made a lot of promises they could not keep, and it was nearly impossible to contact with someone.
Top Pros
Top Cons
Features
isolvedPaycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
isolved
7.3
151 Ratings
8% below category average
Paycom
7.5
366 Ratings
5% below category average
Employee demographic data8.0129 Ratings7.9331 Ratings
Employment history7.1126 Ratings7.8317 Ratings
Job profiles and administration7.8118 Ratings7.4320 Ratings
Workflow for transfers, promotions, pay raises, etc.7.1124 Ratings7.6321 Ratings
Organizational charting7.374 Ratings6.9241 Ratings
Organization and location management7.399 Ratings8.0278 Ratings
Compliance data (COBRA, OSHA, etc.)6.893 Ratings6.9264 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
isolved
7.8
161 Ratings
3% below category average
Paycom
8.0
380 Ratings
0% below category average
Pay calculation8.5157 Ratings8.5369 Ratings
Support for external payroll vendors6.273 Ratings6.447 Ratings
Off-cycle/On-Demand payment7.3106 Ratings8.713 Ratings
Benefit plan administration7.4115 Ratings8.2317 Ratings
Direct deposit files8.3156 Ratings8.6369 Ratings
Salary revision and increment management8.3127 Ratings7.9304 Ratings
Reimbursement management8.385 Ratings7.5205 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
isolved
7.4
133 Ratings
9% below category average
Paycom
8.0
335 Ratings
2% below category average
Approval workflow7.2107 Ratings7.8320 Ratings
Balance details7.6130 Ratings8.0320 Ratings
Annual carry-forward and encashment7.399 Ratings8.2265 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
isolved
8.1
152 Ratings
1% below category average
Paycom
7.9
380 Ratings
3% below category average
View and generate pay and benefit information8.2151 Ratings8.4373 Ratings
Update personal information8.3145 Ratings8.6376 Ratings
View company policy documentation8.196 Ratings7.9335 Ratings
Employee recognition7.455 Ratings6.5180 Ratings
View job history8.5118 Ratings8.0297 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
isolved
8.1
50 Ratings
4% above category average
Paycom
4.9
26 Ratings
46% below category average
Tracking of all physical assets8.150 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
isolved
7.6
141 Ratings
1% below category average
Paycom
6.9
326 Ratings
10% below category average
Report builder8.0134 Ratings7.5320 Ratings
Pre-built reports7.2137 Ratings7.3317 Ratings
Ability to combine HR data with external data7.570 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
isolved
7.7
115 Ratings
4% below category average
Paycom
7.7
322 Ratings
4% below category average
New hire portal7.7114 Ratings7.9319 Ratings
Manager tracking tools7.879 Ratings7.6276 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
isolved
7.5
37 Ratings
9% below category average
Paycom
5.8
186 Ratings
34% below category average
Corporate goal setting7.528 Ratings4.236 Ratings
Individual goal setting7.432 Ratings7.0173 Ratings
Line-of sight-visibility7.527 Ratings4.835 Ratings
Performance tracking7.534 Ratings7.0182 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
isolved
7.3
57 Ratings
9% below category average
Paycom
7.3
233 Ratings
9% below category average
Performance plans7.349 Ratings7.3215 Ratings
Performance improvement plans7.347 Ratings7.2203 Ratings
Review status tracking7.751 Ratings7.5209 Ratings
Review reminders7.050 Ratings7.6215 Ratings
Multiple review frequency7.446 Ratings6.9193 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
isolved
7.6
35 Ratings
5% below category average
Paycom
6.8
34 Ratings
16% below category average
Create succession plans/pools7.623 Ratings9.124 Ratings
Candidate ranking7.530 Ratings6.830 Ratings
Candidate search7.432 Ratings5.833 Ratings
Candidate development7.626 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
isolved
8.0
54 Ratings
2% above category average
Paycom
6.9
226 Ratings
13% below category average
Job Requisition Management7.841 Ratings6.9201 Ratings
Company Website Posting8.249 Ratings7.1198 Ratings
Publish to Social Media8.041 Ratings6.6158 Ratings
Job Search Site Posting8.145 Ratings6.8184 Ratings
Duplicate Candidate Prevention7.641 Ratings6.9172 Ratings
Applicant Tracking8.244 Ratings6.9207 Ratings
Notifications and Alerts7.952 Ratings7.0212 Ratings
Best Alternatives
isolvedPaycom
Small Businesses
Patriot Software
Patriot Software
Score 9.1 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
isolvedPaycom
Likelihood to Recommend
7.8
(174 ratings)
7.9
(400 ratings)
Likelihood to Renew
9.9
(24 ratings)
8.5
(22 ratings)
Usability
8.1
(15 ratings)
8.7
(24 ratings)
Availability
9.1
(7 ratings)
9.1
(2 ratings)
Performance
8.8
(6 ratings)
9.1
(2 ratings)
Support Rating
7.6
(29 ratings)
9.0
(52 ratings)
In-Person Training
9.1
(1 ratings)
6.4
(1 ratings)
Online Training
9.0
(7 ratings)
9.1
(2 ratings)
Implementation Rating
7.5
(13 ratings)
8.1
(7 ratings)
Configurability
7.1
(5 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
7.6
(3 ratings)
-
(0 ratings)
Ease of integration
8.9
(4 ratings)
5.5
(1 ratings)
Product Scalability
8.5
(7 ratings)
9.1
(2 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.8
(8 ratings)
9.0
(4 ratings)
Vendor pre-sale
9.1
(7 ratings)
9.0
(4 ratings)
User Testimonials
isolvedPaycom
Likelihood to Recommend
isolved
Isolved is great with payroll and payroll changes as well as onboarding. Our benefit open enrollment went well and for the most part was stress free, there were a few hiccups with our 3rd party supplemental insurances. Because of their complexity and they way they are processed through payroll there was a little confusion and things needed to be adjusted. But due to the flexibility of the system the issues didn't become big problems.
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Paycom
Paycom has really helped us to configure our timecards and payroll to fit our unique pay structure. The system made it easy for staff to understand and not just the payroll/HR department. We use paper pay checks, and the system uses the "home location" for delivery which is not necessarily where the employee works, just where they pick up their check. If we used direct deposit, I am sure that would not be an issue.
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Pros
isolved
  • Payroll Processing (timely and accurate).
  • Customer Service (dedicated account service representative, who gets to know your company's needs).
  • Payroll Reports (accurate, timely, extensive, exhaustive, customizable).
  • Employee Information (accurate reporting of the data, easily viewable information, information presented in a streamlined fashion).
Read full review
Paycom
  • Employee Merit increases needing to be signed by EE and Managers
  • Timecards were clean and easy to navigate
  • Timecard that needed approving by managers could be sent an email directly from the system alerting them they needed to complete the task
  • Processing payroll was easy and fast
  • Audits were conducted timely and clear
  • 401K changes could be done through a bridge between Broker and investment company
Read full review
Cons
isolved
  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
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Paycom
  • GL set up can be clunky until you understand how it works.
  • Be able to edit document types. I made an entire document then realized I attached it incorrectly and had to start over.
  • Advanced Report Writer would be nice to combine multiple areas into one report easily.
Read full review
Likelihood to Renew
isolved
Due to the continued problems (time clock disconnects, regular post-update issues) and users' negative attitude, we are unlikely to renew. Another important factor is that TF is US-centric, so it does not account for local Philippine specifics, which is important to us.
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Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
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Usability
isolved
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Reliability and Availability
isolved
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
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Paycom
They are very dependable and I have never experience any outages
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Performance
isolved
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
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Paycom
Yes, Paycom's performance is excellent, no issues.
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Support Rating
isolved
Overall support is very helpful, but members of our team have expressed frustration with allegedly needing to provide the same pieces of information repeatedly because the person they're working with doesn't seem to understand the issue or is missing their meaning, etc
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Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
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In-Person Training
isolved
All over the phone, but it was comprehensive.
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Paycom
They were a sales person and not really a good trainer.
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Online Training
isolved
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
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Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
isolved
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
isolved
I went with iSolved because the people I spoke with were all quick to answer and very thorough in their responses. I knew they could help me build my setup the way I wanted it, and not just force me to work within some pre-set parameters once I had signed the contract.
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Paycom
ADP is too complex, too many people to go through to get what you need, as you need it. I can only say that I don't want to ever have to go back to using ADP again., Wherever my career leads me - I will lead them to PAYCOM!!
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Contract Terms and Pricing Model
isolved
Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
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Paycom
No answers on this topic
Scalability
isolved
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
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Paycom
They are not able to meet our current needs
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Return on Investment
isolved
  • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
  • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
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Paycom
  • Saved time, 2 person HR department so time is limited. With reduced time for onboarding we have been able to focus on other areas.
  • Improved employee satisfaction- employees enjoy the ease of use of the system and the ability to use on their phones.
  • Reduced background check/drug screening costs- prior providers were absorbent in the amount we paid compared to Paycom.
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ScreenShots

Paycom Screenshots

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