Overview
ProductRatingMost Used ByProduct SummaryStarting Price
isolved
Score 8.0 out of 10
N/A
isolved is a SaaS-based, cloud-resident Human Capital Management (HCM) solution that provides Payroll, HR, Benefits Administration, Time & Attendance, Talent Management and Compliance. Employers have the ability to schedule an upcoming shift, view overtime levels, run a customized report, preview payroll in real time, write a performance report for a peer or elect benefits.
$4
Per Employee Per Month
Paycom
Score 7.8 out of 10
N/A
Paycom supports HR and payroll with automated, employee-first technology that supports every stage of employment. Its single database enables seamless data management, to reduce errors, endless data entry and time-consuming administrative tasks.N/A
Pricing
isolvedPaycom
Editions & Modules
isolved
$4.00
Per Employee Per Month
No answers on this topic
Offerings
Pricing Offerings
isolvedPaycom
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
isolvedPaycom
Considered Both Products
isolved
Chose isolved
isolved provides a system and capabilities right at the sweet spot for our organizations. It is not overly complex and feature laden as to make it confusing and complex. On the other hand, it is fully functional and effective at the core requirements of HR and payroll without …
Chose isolved
isolved Payroll is more affordable than Paychex Payroll. Paychex HR is more affordable than isolved HR. Toast Payroll is more complicated than isolved. Toast doesn't offer much HR service. Paycom is much more like self-service, which the support is not as great as isolved.
Chose isolved
Our customer service with Isolved has been spot on, I can not say that for their predecessor. Our payroll is more seamless and less labor intensive. Our employee's have a better understanding now that they are more involved. All in all all the changes are to numerous to …
Chose isolved
Each had similarities but our team was familiar with isolved because we had done a conversion 6 months previously so we elected to not switch platforms but selected a new partner. The new user interface in beta currently has a better look and feel.
Chose isolved
I don't think I listed all of the HCM vendors we tried out; however, let me save you some time. If you want the most affordable option that's user friendly with the most options, go with isolved. One thing I need to mention is the communication they have with all the evolving …
Paycom
Chose Paycom
The onboarding is not as clunky and is more user friendly, creating a better flow for a new hire to work through it from home without issues.

The reporting is more robust and more customizable. I have made so many reports from Paycom to suit my needs. I just had to make due with …
Chose Paycom
Paycom had the best options and ended up being the most user friendly solution for all of our users.
Chose Paycom
Great customer service. That was our number 1 priority.

We recently used Paycor. I tell everyone to please stay away from that choice. They overcharged us, made a lot of promises they could not keep, and it was nearly impossible to contact with someone.
Features
isolvedPaycom
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
isolved
8.7
169 Ratings
10% above category average
Paycom
8.0
407 Ratings
1% above category average
Employee demographic data9.1146 Ratings8.7369 Ratings
Employment history9.1142 Ratings8.1356 Ratings
Job profiles and administration8.7132 Ratings8.1357 Ratings
Workflow for transfers, promotions, pay raises, etc.8.6139 Ratings7.7357 Ratings
Organizational charting8.685 Ratings7.6274 Ratings
Organization and location management8.7113 Ratings8.0312 Ratings
Compliance data (COBRA, OSHA, etc.)8.6105 Ratings7.5297 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
isolved
9.0
181 Ratings
12% above category average
Paycom
8.3
419 Ratings
4% above category average
Pay calculation9.3177 Ratings9.1407 Ratings
Support for external payroll vendors8.885 Ratings6.447 Ratings
Off-cycle/On-Demand payment8.2124 Ratings8.713 Ratings
Benefit plan administration8.9130 Ratings8.4353 Ratings
Direct deposit files9.5175 Ratings9.3406 Ratings
Salary revision and increment management9.0143 Ratings8.3339 Ratings
Reimbursement management9.195 Ratings7.9228 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
isolved
8.5
150 Ratings
5% above category average
Paycom
8.3
369 Ratings
3% above category average
Approval workflow8.7123 Ratings8.5352 Ratings
Balance details8.3147 Ratings8.1352 Ratings
Annual carry-forward and encashment8.5116 Ratings8.3295 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
isolved
8.5
171 Ratings
5% above category average
Paycom
8.7
419 Ratings
7% above category average
View and generate pay and benefit information8.4170 Ratings9.4412 Ratings
Update personal information8.0162 Ratings9.1415 Ratings
View company policy documentation9.4112 Ratings8.7369 Ratings
Employee recognition7.565 Ratings8.1199 Ratings
View job history9.2135 Ratings8.3331 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
isolved
9.3
56 Ratings
16% above category average
Paycom
4.9
26 Ratings
47% below category average
Tracking of all physical assets9.356 Ratings4.926 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
isolved
7.9
157 Ratings
5% above category average
Paycom
6.9
361 Ratings
9% below category average
Report builder7.5149 Ratings7.6355 Ratings
Pre-built reports8.3153 Ratings7.4351 Ratings
Ability to combine HR data with external data7.983 Ratings5.855 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
isolved
8.9
130 Ratings
11% above category average
Paycom
8.2
358 Ratings
3% above category average
New hire portal9.0129 Ratings8.3355 Ratings
Manager tracking tools8.794 Ratings8.2308 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
isolved
8.3
45 Ratings
3% above category average
Paycom
5.9
206 Ratings
30% below category average
Corporate goal setting7.634 Ratings4.236 Ratings
Individual goal setting9.337 Ratings7.4193 Ratings
Line-of sight-visibility7.733 Ratings4.835 Ratings
Performance tracking8.642 Ratings7.2202 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
isolved
8.9
66 Ratings
12% above category average
Paycom
7.6
256 Ratings
4% below category average
Performance plans8.857 Ratings7.8236 Ratings
Performance improvement plans9.155 Ratings7.5222 Ratings
Review status tracking9.360 Ratings7.8230 Ratings
Review reminders8.558 Ratings7.6236 Ratings
Multiple review frequency8.853 Ratings7.2211 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
isolved
7.4
41 Ratings
5% below category average
Paycom
6.8
34 Ratings
13% below category average
Create succession plans/pools7.028 Ratings9.124 Ratings
Candidate ranking7.835 Ratings6.830 Ratings
Candidate search7.937 Ratings5.833 Ratings
Candidate development6.831 Ratings5.429 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
isolved
8.9
61 Ratings
14% above category average
Paycom
6.8
253 Ratings
13% below category average
Job Requisition Management9.547 Ratings6.8224 Ratings
Company Website Posting9.954 Ratings6.7221 Ratings
Publish to Social Media8.446 Ratings6.2173 Ratings
Job Search Site Posting8.349 Ratings6.6205 Ratings
Duplicate Candidate Prevention7.447 Ratings7.0191 Ratings
Applicant Tracking9.650 Ratings6.7229 Ratings
Notifications and Alerts9.659 Ratings7.9237 Ratings
Best Alternatives
isolvedPaycom
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
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User Ratings
isolvedPaycom
Likelihood to Recommend
8.9
(194 ratings)
8.1
(442 ratings)
Likelihood to Renew
9.7
(25 ratings)
8.8
(23 ratings)
Usability
8.1
(16 ratings)
9.0
(24 ratings)
Availability
9.1
(7 ratings)
9.1
(2 ratings)
Performance
8.7
(6 ratings)
9.1
(2 ratings)
Support Rating
8.3
(50 ratings)
9.1
(52 ratings)
In-Person Training
9.1
(2 ratings)
6.4
(1 ratings)
Online Training
9.1
(7 ratings)
9.1
(2 ratings)
Implementation Rating
7.8
(14 ratings)
8.2
(7 ratings)
Configurability
7.3
(6 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
7.6
(3 ratings)
-
(0 ratings)
Ease of integration
9.5
(5 ratings)
5.5
(1 ratings)
Product Scalability
8.3
(7 ratings)
9.1
(2 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(8 ratings)
9.0
(4 ratings)
Vendor pre-sale
9.1
(7 ratings)
9.0
(4 ratings)
User Testimonials
isolvedPaycom
Likelihood to Recommend
isolved
We have been with isolved for over 4 years. Our previous Payroll company of 15 years was purchased by isolved, it was very scary in the beginning, I won't sugar coat it. We have a multi-million dollar a year payroll and it is very complex. Seven companies, 235 employees and 18+ processed payrolls a month. My first payroll was put in a queue (no clue what that even meant). Several hours go by and I have submitted the other six, it's almost time to close and I had not received back the first pre-process. I didn't even know I had an anxiety level until this day, when you eat, drink and sleep thinking about your payroll. Calling every number we had been given I finally reached a team leader (who would become my life link). All I can say is from that day forward we had weekly conference calls to make sure we were taken care of and to take care of any of our concerns. I can honestly say I have one of the best CSRs the company has working for them. Hands down, this is a level 10 - 5-star rating. We are more than happy to give these #'s when they are earned.
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Paycom
I think especially for [...]'s, it is as close to the ideal platform as you can get. We are a unique employer as we have staff with multiple jobs, at multiple branches and departments and have struggled with a platform that makes managing that easy. Paycom allows us to drill down specific job access by employee and has really made a lot of our processes easier.
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Pros
isolved
  • isolved is incredibly accurate and effective for processing out payroll and executing payment of wages. isolved is incredibly accurate and effective for processing out payroll and executing payments for wages.
  • The system enables employees to access their own data and perform their own leave management and pay maintenance without risk.
  • The data analysis and reporting/data export functions are second to none. It allows access to and manipulation of fully relational employee records and information.
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Paycom
  • Paycom will find a solution. Our attendance tracking isn't simple, but Paycom found a way to integrate our unique process into their design.
  • Government and compliance tracking is integrated with the entire system. You can track all ACA, FMLA, Workplace Injuries, COBRA, Unemployment, Training, and more in the same place that you track payroll and benefits. The entire system flows together seamlessly. We were able to combine 3 other programs into one when we switched to Paycom.
  • Employees appreciate the Paycom app. They can complete onboarding, trainings, benefit enrollment, check PTO balances, request PTO, view their timecards and pay history all in one place. They especially enjoy the ability to clock in/out on their mobile devices.
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Cons
isolved
  • More reminder notifications would be great!
  • A way to email hiring managers and our IT department at the same time with a template would save us from so much email communication
  • Transfer all attached documents such as interview notes from iHired applicants to isolved employee documents would save us time uploading into multiple places
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Paycom
  • GL set up can be clunky until you understand how it works.
  • Be able to edit document types. I made an entire document then realized I attached it incorrectly and had to start over.
  • Advanced Report Writer would be nice to combine multiple areas into one report easily.
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Likelihood to Renew
isolved
I believe Isolved has helped with allot of our previous payroll and HR issues but I am not the sole person responsible for making the decisions. If it were my responsibility to make the decision I would say yes, my input does weigh heavily on the choices but it's not guaranteed.
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Paycom
We've made the mistake of moving away from Paycom to a PEO which had made a lot of promises, that they could not keep. Less than a year after that transition, we returned to Paycom and are happier than ever.
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Usability
isolved
It is very intuitive and user friendly. iSolved is always updating and improving things before they even become a problem. I like how they inform us of the new updates and provide us with the details of what is changing and how it will improve the usuage.
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Paycom
The system is very user friendly. Once you navigate where your information is stored under the forms you are golden. While the training amplified my capabilities and knowledge, I could have jumped into the system without and training and managed just fine. This probably one of my favorite parts about Paycom!
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Reliability and Availability
isolved
Payroll due dates and send to us at the beginning of the year, with email reminders for holidays. The support email address is fairly fast, within 24-48 hours. But if something is needed immediately, I can just call and they help me out right then.
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Paycom
They are very dependable and I have never experience any outages
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Performance
isolved
We do not use the integration, so we have a csv file that I upload manually for payroll. That is our decision based on the software at our restaurants. Pages loaded fairly quickly, but reports to pdf lag about 15-20 seconds
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Paycom
Yes, Paycom's performance is excellent, no issues.
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Support Rating
isolved
Super supportive and courteous. The initial set up and integration process was great. They helped every step of the way. They are great to get a hold of by email or phone and will find a solution. I have never run into any issues that they couldn't resolve. They make it easy to add or change processes when needed.
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Paycom
Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.
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In-Person Training
isolved
All over the phone, but it was comprehensive.
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Paycom
They were a sales person and not really a good trainer.
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Online Training
isolved
We loved taking the course, we went through most of them before we went live and I believe that was very helpful. The online training helped us learn to navigate in the program. We still refer to the training and assign our managers and supervisors to it as well. I highly recommend using it. We have also been able to attend the Connect Conferences with are extremely valuable and we learn tips and tricks to help us better utilize our system.
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Paycom
All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.
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Implementation Rating
isolved
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
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Paycom
Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved
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Alternatives Considered
isolved
iSolved is far superior to the other platforms mentioned, due to the fact that there is a dedicated customer service representative and the ease of use of the time & attendance and payroll systems as a whole. The HCM modules are great and easy to use. Reports generation is also much more extensive and customizable with iSolved than with the other payroll companies.
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Paycom
Paycom stacks up well overall against other providers in the same realm. There are areas of improvement that other companies are handling better, but overall, they are very similar. Paycom could improve on two major components: intersystem communication and ATS. Betti, however, is a LARGE selling point as Paycom is currently the only provider offering anything like it.
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Contract Terms and Pricing Model
isolved
Price increases do happen every year. I understand that the cost of living rises, but every year to us is a bit excessive.
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Paycom
No answers on this topic
Scalability
isolved
We are a company of about 135 people at 9 locations in 2 towns. We were able to set locations and departments, and also have each location seperate so only that manager can see their employees.
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Paycom
They are not able to meet our current needs
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Professional Services
isolved
All of iSvoled services are conducted very professionally
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Paycom
No answers on this topic
Return on Investment
isolved
  • When we had Paycom, we had 1/4 of our staff that were not logging in and using the system. That number is down to maybe 5% now
  • Employees love having the ability to easily view and verify their timecards prior to payroll submission.
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Paycom
  • Can help simplify and automate processes such as benefits enrollment and payroll, leading to reduced time spent on manual tasks.
  • Automating payroll tasks and reducing off-cycle checks can lead to significant savings.
  • Features like E-Verify can help streamline onboarding and ensure compliance.
  • Over-complex navigation due to extensive features can be tedious, and the model's learning curve can reduce efficiency at times.
  • Implementation complexity deters ease of usability.
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ScreenShots

Paycom Screenshots

Screenshot of GONE®, the app that automates time-off request decision making, reducing the administrative burden for managers while standardizing the approval process to help ensure fairness and timeliness in decisions.Screenshot of Reporting and Analytics: Provides a way to generate and review customizable or predefined reports across all workforce data in real time, as well as a big-picture, on-demand view of company data in real time.Screenshot of NEW TECHNOLOGY The Projected Total Economic Impact™ of Paycom’s Time-Off  Requests Featuring GONE®Screenshot of Beti®, Paycom’s automated payroll experience, identifies errors and guides employees to fix them before submission. This results in improved accuracy, reduced employer liability and increased payroll oversight — all while giving employees greater paycheck confidence.Screenshot of Tax Credits: Helps identify, secure, and administer government incentives available to improve a company’s financial performance. If no credits are found, clients pay nothing.Screenshot of Position Management: For increased consistency and standardization, provides a way to categorize personnel companywide by tying attributes to positions, not personnel.