Likelihood to Recommend The KACE Management Appliance does many different things, but does not do them as well as other products. It is an all-in-one system for Asset tracking, software management, ticketing system, Contact management, and reporting. If you require basic functionality for these, then this product will meet your needs. But when you begin needing advanced/granular functions from the appliance, it will fall short.
Read full review Tivoli Asset Management for IT can be used very well in a big datacenter to easily manage assets. For linear assets there are other
Tivoli Asset Manager products available such as for transportation domain, oil and gas. For a small scale industry,
Tivoli Asset management solution is not a big help.
Read full review Pros Gives you real time data to systems on my network. I can get information on all applications running on devices on my network. I can get information on what systems are not currently patched and up to date with MS and Virus definitions! Read full review The first and foremost is Tivoli Asset Management has a rich set of software catalogs available in the market. On top of it IBM, publishes the latest and greatest often to add/include in the catalog bucket. Easy to integrate with any asset management solution. Can take benefit of all asset module solutions such as procurement, invoicing, PO, receivables, asset lifecyle, vendor and contract management using Tivoli Asset Management. Read full review Cons Configuring automated software installs is difficult, and logs do not present useful information for troubleshooting. Customer support will just refer you to search itninja.com when you call in for support issues. KACE community site (itninja.com), has outdated documentation, and answers to questions are usually vague at best. KACE Amp agent constantly breaks, and has to be re-installed on end user computers. A parent-child relationship in the ticketing system requires you to create a process. Remote provisioning fails consistently and does not provide any useful information as to why it failed. K1000 is overpriced for the jobs it actually performs and the work that is required to maintain it. Read full review Software bundling can be handled in a better way Should eliminate rotating/non-rotating items concepts or should have an easy way to receive assets Asset Topology can be introduced to see the dependencies between related assets Read full review Alternatives Considered DAM blows away what Free wear we were previous trying to tweak and change for use to benefit the County. But as we looked into DAM we saw much more available with this product compared to what we had been trying to use over the last 10 years. It took a lot of convincing to get County Administration on board with County IT but after we had Dell come in and demo software and appliand to BOS and County Administrator they saw the added benefits of going with DAM! It has been a great addition to our County IT tools!
Read full review Tivoli Asset Management is comparatively cheap and easy to implement with a rich set of complementing modules. It can also be integrated easily with other asset management solutions and act as a single source of truth for other PMP processes
Read full review Return on Investment Asset Tracking works exceptionally well, until the AMP agent breaks an endpoint machine. Quick re-install of the AMP agent usually resolves the issue. The remote provisioning tool fails 90% of the time. If this worked properly or informed us why the remote provisioning failed, this tool could become an invaluable asset. We canceled the support contact because the renewal price was expensive and cost just as much as the initial purchase price. Read full review By tracking software assets, we are able to easily manage the license compliance By getting the over/under allocation metrics we are able to get full control on asset procurement Recycle/Reuse asset procedures made simple Read full review ScreenShots