KeyShot can do some really amazing things as far as product renderings. You can turn simple 3D models into realistic images in a very short amount of time. I wish there were a way to manipulate the geometry once imported into KeyShot. The software allows this user to move geometry but not change its shape or form.
If you're in a situation where you're regularly creating content for a website, social media page, or even printed materials, Pixlr is a great option! It allows you to create something simple from scratch (with just a solid background and text) or something more complex (with multiple pictures, layers, fonts, shadowing, etc.). It's our go-to method for creating content. If you're someone who isn't very tech savvy, the learning curve for using Pixlr effectively could be discouraging. The interface is intuitive, but there's a lot to it
Keyshot has a simple and intuitive interface that makes it easy to use for quick renderings.
Through Keyshot's viewport, you can see real-time changes when replacing or adding textures to a 3D model.
The new Keyshot 8 comes with volumetric features such as fog that can add depth to your image making process without having to manually do it later in another program.
Honestly, I've only needed customer support a couple of times. One time was a question about licensing which their customer service explained very well and offered just the help I was looking for
Keyshot is simpler and more intuitive compared to Octane. That being said, Octane is far less expensive and can take advantage of a GPU making it more versatile.
Canva is a similar program using for creating content. I've tried out their suite as well but always end up coming back to Pixlr because of ease of use, and my familiarity with the product. They continue to make upgrades to the product and have always had what we feel we need to make top-notch looking graphics for our organization.