What users are saying about
3 Ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.3 out of 100

Likelihood to Recommend

Klarna Checkout

Klarna is great for any retailer who is looking to offer payment options to their customers. It is primarily a resource for retailers, but probably not a good tool for people who work in different kinds of sales departments.
Nikki Hansen | TrustRadius Reviewer

Paddle

We feel that Paddle is well suited in any software offering that requires an in-app purchase flow or a custom built subscription model. It's ease of set up and low overhead make it particularly attractive to small and medium businesses and software vendors that manage multiple products with a similar purchase pipeline.In very large platform scenarios, a fully custom solution might provide more flexibility since direct integration with the underlying payment processor can be built in-house. With this of course comes the cost of initial engineering and maintenance.
Ben Lachman | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Klarna Checkout
5.0
Paddle
8.7
Website integration
Klarna Checkout
5.0
Paddle
10.0
Product catalog & listings
Klarna Checkout
Paddle
9.0
Product management
Klarna Checkout
Paddle
9.0
Branding
Klarna Checkout
Paddle
7.6
Mobile storefront
Klarna Checkout
Paddle
9.5
Product variations
Klarna Checkout
Paddle
9.0
Visual customization
Klarna Checkout
Paddle
6.5
CMS
Klarna Checkout
Paddle
9.0

Online Shopping Cart

Klarna Checkout
10.0
Paddle
9.7
Checkout user experience
Klarna Checkout
10.0
Paddle
10.0
Abandoned cart recovery
Klarna Checkout
Paddle
9.5

Online Payment System

Klarna Checkout
10.0
Paddle
10.0
eCommerce security
Klarna Checkout
10.0
Paddle
10.0

eCommerce Business Management

Klarna Checkout
8.0
Paddle
9.0
Order processing
Klarna Checkout
8.0
Paddle
10.0
Multi-site management
Klarna Checkout
Paddle
10.0
Inventory management
Klarna Checkout
Paddle
8.0
Custom functionality
Klarna Checkout
Paddle
8.0

eCommerce Marketing

Klarna Checkout
Paddle
8.5
Promotions & discounts
Klarna Checkout
Paddle
8.0
Personalized recommendations
Klarna Checkout
Paddle
9.0

Pros

Klarna Checkout

  • Flexible payment option.
  • Easy to navigate the back end.
Nikki Hansen | TrustRadius Reviewer

Paddle

  • macOS application licensing/trials
  • JavaScript-based purchase page for web
  • Webhooks
Andrew Liakh | TrustRadius Reviewer

Cons

Klarna Checkout

  • Customer support is terrible, getting an agent who fully comprehends the issue or who has any power to help is near impossible.
Nikki Hansen | TrustRadius Reviewer

Paddle

  • More detailed dashboard
  • Invoicing feature for accepting direct payments
  • It's better if they can offer lower transaction rates
Tarun Mangukiya | TrustRadius Reviewer

Alternatives Considered

Klarna Checkout

No answers on this topic

Paddle

Paddle has better customer experience than other offerings in its class. Provides a low overhead and quick setup solution when compared to direct Stripe integration. It is competitive on rates with other offerings and when features like frontline support, abandoned cart recovery, and user suggestions are factored into their offering, their rates are more than competitive.
Ben Lachman | TrustRadius Reviewer

Return on Investment

Klarna Checkout

  • They take a fee, larger than other systems do, so I do lose some money there.
  • I make more sales than I would without the payment option through Klarna.
Nikki Hansen | TrustRadius Reviewer

Paddle

  • Paddle takes only 5% of sales, in comparison to 30% as Apple does.
  • We added browser extension in-app purchases thanks to Paddle, which now generate our revenue.
Andrew Liakh | TrustRadius Reviewer

Pricing Details

Klarna Checkout

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Paddle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Klarna Checkout
5.0
Paddle
9.3

Add comparison