9 Ratings
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Score 5.1 out of 100
1 Ratings
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Score 9 out of 100

Likelihood to Recommend

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

Optimum Solutions works very well for all our payroll needs. We run payrolls weekly, semi-monthly, monthly and yearly. The end of year process is lined out very well and webinars are available to go over any new regulations required.We haven't utilized the HR part of the software as much on the iSeries but are planning on changing that once we get converted to the Windows version later this year. The main reason for this is the HR part of the software on the iSeries is separate from payroll.
Janet Fawcett | TrustRadius Reviewer

Truework

Truework is well suited for large companies with many employees and a small sized HR department. With 2000 employees our team was constantly responding to 30 requests every day as many are urgent in nature. We are happy with their services. But, it would be nice to automate the file transfer process with Truework. There are limited employees in HR with unlimited access. We have set up internal reminders and are working as a tag team to share files with Truework.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
7.5
Truework
Pay calculation
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
9.1
Truework
Benefit plan administration
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
5.5
Truework
Direct deposit files
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
9.1
Truework
Salary revision and increment management
Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
6.4
Truework

Pros

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

  • The setup of Optimum HRIS was intense as the software comes as a basic shell and everything is personalized to our organization. All earnings codes, leave time, employee types, job codes, taxes, etc. are set up for each company. While this was almost overwhelming at the beginning, we have so much control over the set up and better grasp of the inner workings of the system.
  • Tax updates come quickly and are easily applied. This is especially welcome at year end.
  • The built-in reporting is robust and offers a lot of options, but the ability to dig in to the database using SQL and Excel allows for very powerful reports that are infinitely personalized.
Anonymous | TrustRadius Reviewer

Truework

  • The staff is very knowledgeable and competent. We shared our data and they were able to convert the information as per they requirements.
  • We spent very little time in integrating with them.
  • We were able to integrate using the available resources and did not need to create complex reports.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Cons

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

  • When exporting reports to Excel I found the formatting to be difficult to work with and having to reformat the reports can be a nightmare. My company's IT department created its own business tools to make the reporting format more user friendly.
Anonymous | TrustRadius Reviewer

Truework

  • Truework was not able to set up a file feed with our HRIS system. The project was very expensive when we worked with our system vendor.
  • We are sharing files via SFTP but, all files are not view able after uploading.
  • We have outsourced our administrative work but the system is not fully automated. We do need to transfer files via SFTP a couple of times every week.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Support Rating

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

No score
No answers yet
No answers on this topic

Truework

Truework 10.0
Based on 1 answer
Truework has been recognized by Forbes as a fastest growing company. They are willing to expand their business and build new relationships. During negotiation they gave us a good deal, which shows that they are willing to let the customer evaluate their services over time. The team is also very prompt in responding to questions and proactive in initiating questions for clarification.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Alternatives Considered

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

We evaluated some payroll services but found the ongoing cost greater than the initial cost of purchasing our own software and keeping the payroll process in house. Other payroll software was generally more expensive and we are satisfied with Optimum Solutions. I would say the main reason we stayed with Optimum Solutions, converting from their iSeries version to their Windows version, was because of their outstanding staff and support.
Janet Fawcett | TrustRadius Reviewer

Truework

We worked with only a few vendors. Truework gave a pretty good deal and we were happy with their sales representative, so it was a clear choice. Some of the things we liked about Truework was that some of its clients had the same HRIS system as ours. The data that they requested in the format was easily admissible. The main factor by far was the price and cost savings.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Return on Investment

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

  • More accurate payroll processing
  • More accurate tax payments and reporting
Anonymous | TrustRadius Reviewer

Truework

  • There are huge savings in terms of cost by outsourcing the verification process.
  • There is also saving in terms of time and allocating resources for strategic projects.
  • The employees are happy as there is a customized channel to request for verification. Earlier this process was being managed via emails.
Shreshthi Mehta, PMP®, PHR® | TrustRadius Reviewer

Screenshots

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

Truework

Pricing Details

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Truework

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
10.0
Truework
9.0

Support Rating

Optimum Solutions HRIS, now from Kronos / UKG (discontinued)
Truework
10.0

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