What users are saying about
2 Ratings
21 Ratings
2 Ratings
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Score 9.7 out of 100
21 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Nutshell

This can be used for different industries, healthcare, IT, retail or any company with a customer service line, big or small. if i had to ask, i would say "Do you have any type of filing system that you use?" "anything where you are keeping track of personal/ business information." Do you need access to information on a day to day basis?If they do , then this can be used , especially if you need to keep track of the numbers; we like how we can see if are things going up or down.
Catherine Corass | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Lasso CRM
9.1
Nutshell
7.3
Customer data management / contact management
Lasso CRM
8.6
Nutshell
9.0
Workflow management
Lasso CRM
7.1
Nutshell
8.1
Opportunity management
Lasso CRM
10.0
Nutshell
8.7
Integration with email client (e.g., Outlook or Gmail)
Lasso CRM
10.0
Nutshell
7.5
Interaction tracking
Lasso CRM
10.0
Nutshell
9.3
Territory management
Lasso CRM
Nutshell
6.0
Quote & order management
Lasso CRM
Nutshell
6.7
Channel / partner relationship management
Lasso CRM
Nutshell
3.0

Customer Service & Support

Lasso CRM
5.0
Nutshell
8.8
Help desk management
Lasso CRM
5.0
Nutshell
Case management
Lasso CRM
Nutshell
9.7
Call center management
Lasso CRM
Nutshell
8.0

Marketing Automation

Lasso CRM
9.7
Nutshell
8.1
Lead management
Lasso CRM
10.0
Nutshell
8.4
Email marketing
Lasso CRM
9.4
Nutshell
7.8

CRM Project Management

Lasso CRM
8.6
Nutshell
9.0
Task management
Lasso CRM
8.6
Nutshell
9.1
Reporting
Lasso CRM
8.6
Nutshell
8.8

CRM Reporting & Analytics

Lasso CRM
6.9
Nutshell
8.2
Pipeline visualization
Lasso CRM
8.0
Nutshell
7.9
Customizable reports
Lasso CRM
5.8
Nutshell
8.7
Forecasting
Lasso CRM
Nutshell
8.0

Customization

Lasso CRM
5.0
Nutshell
8.2
Custom fields
Lasso CRM
5.0
Nutshell
7.9
Custom objects
Lasso CRM
5.0
Nutshell
9.0
Scripting environment
Lasso CRM
Nutshell
9.0
API for custom integration
Lasso CRM
Nutshell
7.0

Security

Lasso CRM
8.3
Nutshell
7.5
Single sign-on capability
Lasso CRM
8.0
Nutshell
9.0
Role-based user permissions
Lasso CRM
8.6
Nutshell
6.0

Integrations with 3rd-party Software

Lasso CRM
8.0
Nutshell
8.0
Marketing automation
Lasso CRM
8.0
Nutshell
8.0
Compensation management
Lasso CRM
Nutshell
8.0

Platform

Lasso CRM
5.0
Nutshell
7.6
Mobile access
Lasso CRM
5.0
Nutshell
7.6

Social CRM

Lasso CRM
Nutshell
7.7
Social data
Lasso CRM
Nutshell
7.5
Social engagement
Lasso CRM
Nutshell
8.0

Pros

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Nutshell

  • Customization - we are able to make Nutshell make the most sense for our company and processes
  • Scheduling - the ability to set tasks allows us to never forget a follow-up call or email
  • Tags - allow us to prioritize leads and segment our customers and potential customers
  • Communication - the ability to tag colleagues in notes for callbacks or updates to accounts is very helpful to keep everyone on the same page
  • Email History - being able to blind copy all our email communication to Nutshell, allows us to have email threads and notes all in one place
Jennifer Callaghan | TrustRadius Reviewer

Cons

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Nutshell

  • SWOT analysis --- currently we put this in as custom fields but they don't link up at all and are hard to read/navigate. We also use the custom fields for other information we want to capture. It would be nice to build those in so they can show the info as bullet points or something --- currently paragraph form and hard to find things at a glance.
  • Funnel could use some work. Only shows how many leads are currently in that part of the pipeline which doesn't give us a good historical comparison.
Laci Fitch | TrustRadius Reviewer

Likelihood to Renew

Lasso CRM

No score
No answers yet
No answers on this topic

Nutshell

Nutshell 10.0
Based on 1 answer
This is perfect for a small business / Home based business with SaaS. Nutshell constantly adds new features and the price is much better than more robust software like Salesforce.
Dan Aylward | TrustRadius Reviewer

Usability

Lasso CRM

No score
No answers yet
No answers on this topic

Nutshell

Nutshell 9.0
Based on 1 answer
Very easy to use, great for small office
Dan Aylward | TrustRadius Reviewer

Support Rating

Lasso CRM

No score
No answers yet
No answers on this topic

Nutshell

Nutshell 9.5
Based on 2 answers
Nutshell's support team has always been great and they tend to go above and beyond. They are polite, friendly, personable and great listeners. They are also great about sending follow up emails too.
Jennifer Callaghan | TrustRadius Reviewer

Implementation Rating

Lasso CRM

No score
No answers yet
No answers on this topic

Nutshell

Nutshell 8.0
Based on 1 answer
Implementation is difficult everytime but this was relatively simple due to the small amount of data we moved
Dan Aylward | TrustRadius Reviewer

Alternatives Considered

Lasso CRM

No answers on this topic

Nutshell

Well, my team had trials for these others and they all prefer Nutshell for different reasons. I prefer it as I need a user-friendly software to help me out as I am not a big tech guy. I have heard others in the office say things like they like the way activities are scheduled better, or the way nothing ever gets accidentally erased if they hard crash or power goes out.
Gregory Palenschat | TrustRadius Reviewer

Return on Investment

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

Nutshell

  • Nutshell's mobility has provided significant ROI for me since we've started using the CRM. I've been able to provide immediate feedback to clients, schedule meetings from the field with confidence, and much more.
  • Nutshell's tagging features have helped us craft custom mailing/email lists. We struggled to do this in the past.
Phil Curtolo | TrustRadius Reviewer

Pricing Details

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lasso CRM Editions & Modules

Additional Pricing Details

Nutshell

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Nutshell Editions & Modules

Edition
Starter$201
Pro$351
Pro+$701
  1. per user, per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Lasso CRM
9.7
Nutshell
8.6

Likelihood to Renew

Lasso CRM
Nutshell
10.0

Usability

Lasso CRM
Nutshell
9.0

Support Rating

Lasso CRM
Nutshell
9.5

Implementation Rating

Lasso CRM
Nutshell
8.0

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