Lightstep vs. Logz.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lightstep
Score 9.0 out of 10
N/A
Lightstep's full-context observability platform is designed to provide visibility across microservices, monoliths, and everything in between. Lightstep states that their mission is to deliver confidence at scale for those who develop, operate, and rely upon today's software applications. Lightstep entered into a definitive arrangement to be acquired by ServiceNow in May, 2021. Lightstep is now a ServiceNow company.
$1,200
per year
Logz.io
Score 6.8 out of 10
Small Businesses (1-50 employees)
Logz.io in Boston offers their enterprise-grade log analytics application, oriented towards providing data security and eliminating the need for capacity management.
$0.84
per ingested GB 3 day of log retention
Pricing
LightstepLogz.io
Editions & Modules
No answers on this topic
Log Management - Community
$0
1 day of log retention.
Log Management - Pro
$.92
per ingested GB. 7 days retention.
Distributed Tracing - Pro
$5
Per million spans.
Infrastructure Monitoring - Pro
$12
per month per 1000 time-series metrics.
Log Management - Enterprise
Custom
Cloud SIEM - Enterprise
from $1.49
per ingested GB. Price includes Logz.io Log Management
Offerings
Pricing Offerings
LightstepLogz.io
Free Trial
NoYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
LightstepLogz.io
Top Pros

No answers on this topic

Top Cons

No answers on this topic

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LightstepLogz.io
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User Ratings
LightstepLogz.io
Likelihood to Recommend
-
(0 ratings)
7.5
(7 ratings)
Usability
-
(0 ratings)
9.0
(2 ratings)
Support Rating
-
(0 ratings)
8.1
(2 ratings)
User Testimonials
LightstepLogz.io
Likelihood to Recommend
ServiceNow
No answers on this topic
Logz.io
Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
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Pros
ServiceNow
No answers on this topic
Logz.io
  • Well documented and easy to set up.
  • Their alerting mechanism is really great especially when it comes to application monitoring.
  • Our data analysis in Kibana is made easy with the solution for Logz.io.
  • The issue checking and fixing is escalated quickly and is reported in time.
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Cons
ServiceNow
No answers on this topic
Logz.io
  • Its price can be very high, so you should have good control of it to avoid exaggerated figures.
  • Some functions can be confusing.
  • It has limits to create subaccounts, which is a big problem for large companies.
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Usability
ServiceNow
No answers on this topic
Logz.io
I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
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Support Rating
ServiceNow
No answers on this topic
Logz.io
Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
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Alternatives Considered
ServiceNow
No answers on this topic
Logz.io
Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
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Return on Investment
ServiceNow
No answers on this topic
Logz.io
  • Be capable to efficiently identify problems
  • Efficiently investigate issues and find the root cause
  • Be able to improve the logging of services and products
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ScreenShots