1 Reviews and Ratings
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Lingo is great for small to mid sized company working with big box retailers that want to manage EDI in a cost effective but also time efficient manner. If you are looking for complete automation and integration, or a highly developed interface this is not the EDI platofrm for you Incentivized
MicroSip integrates calls through my laptop, which is especially convenient and allows for continuity of my work so I can answer or make calls while updating notes or checking emails. It is particularly accurate with caller ID, call log and VM and DND features. Overall I enjoy using it and believe it is a beneficial tool to use as opposed to conventional calling.Incentivized
User friendly, easy to see what needs to be done for each retail partner and completing all required documentsIts price is competitive compared to other optionsNice that they don't send a million update and confirmation emails like some platformsIncentivized
Facilitates an accurate call logAllows call pop upsVM and DND featuresIncentivized
Cost setup for each retail partner is steep. In this digital age, it seems like a rip off to have to pay for this serviceERP/Warehouse integration - it does not have the ability to integrate with our ERP setup currently.Sometimes there are just one too many steps to submit documents - wish it automatically prompted to the next submission step to remember to get through all steps more easily and not get lost in submitting documentsIncentivized
Thus far I have not encountered any issues with MicroSip so I am unable to comment in this area.Incentivized
We used SPS for a brief time because our warehouse had the capability to integrate with this program. It was very expensive and the interface for manually processing was not user friendly or easy to navigate. The integration was going to be an additional large cost. Lingo, while it does not have the integration capabilities, was the lower cost and easier to use option. We could get things done quickly for a lower cost and easily teach our third party warehouse to help in the process.Incentivized
MicroSip is quite honestly the first call app that I have used which is integrated with a laptop but in terms of call quality and other features as mentioned such as VM, DND, call alerts, call log and caller ID these are all top notch. I would recommend MicroSip for any organization looking to save time.Incentivized
It helps us save money on EDI processingIt was user friendly so we could have our warehouse take over helping us process ASNs and take over steps on processing EDI orders for no additional cost- this has saved our admin time needed for these ordersWe were able to add all our retailer partners with specific requirements without issue. It helps us stream the processing and save time/money on these orders where the margins are not always great and the rules complicatedIncentivized
Time SavingAccurate Call AlertsIncentivized