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Intuit Mailchimp vs. Microsoft 365 Business Premium vs. WordPress

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Intuit Mailchimp

    Score8.4 out of 10
    N/AMailchimp is an email marketing and marketing automation platform. Beyond just tracking how campaigns perform, Mailchimp takes it a step further by analyzing data from over half a billion emails to show why campaigns perform, driving informed decisions.

    $0

    per month

    Microsoft 365 Business Premium

    Score9 out of 10
    N/AAn integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place.…N/A

    WordPress

    Score8.7 out of 10
    N/AWordpress is an open-source publishing platform popular with bloggers, and a content management system, known for its simplicity and modifiability. Websites may host their own blogging communities, controlling and moderating content from a single dashboard.

    $3

    per month 6 GB storage

    Pricing
    Intuit MailchimpMicrosoft 365 Business PremiumWordPress
    Editions & Modules
    Free
    $0
    Essentials
    starts at $13
    per month
    Standard
    starts at $20
    per month
    Premium
    starts at $350
    per month
    No answers on this topic
    Personal
    $4
    per month 6 GB storage
    Premium
    $8
    per month 13 GB storage
    Business
    $25
    per month 50 GB storage
    Commerce
    $45
    per month 50 GB storage
    Enterprise
    Contact for pricing
    Offerings
    Pricing Offerings
    Intuit MailchimpMicrosoft 365 Business PremiumWordPress
    Free Trial
    YesNoNo
    Free/Freemium Version
    YesNoNo
    Premium Consulting/Integration Services
    YesNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsPricing for Business and Commerce plans vary on number of GB.
    More Pricing Information
    Community Pulse
    Intuit MailchimpMicrosoft 365 Business PremiumWordPress
    Considered Multiple Products
    Intuit
    Chose Intuit Mailchimp
    First consideration is the cost, the value is affordable for a small size company like us. The second is the simplicity of how Mailchimp organize the functionalities on the platform. HubSpot has too much burdensome modules would overwhelm a small size company. We thought about …
    Incentivized
    Chose Intuit Mailchimp
    We have tried GetResponse but the main issue we faced was as a startup and new user, it wasn't user-friendly for new users. We have also tried the automatic mailing of WordPress subscribers but we are not able to design the custom mails and schedulers in that. We wanted to …
    Incentivized
    Chose Intuit Mailchimp
    MailPoet is a WordPress plugin that can help you send emails to a WordPress-generated list. Its strengths are the ability to create easy contact registration forms on your WordPress pages, but it lacks a lot of features, like easy-to-design emails or contact/list management. …
    Incentivized
    Chose Intuit Mailchimp
    We ended up going with Intuit Mailchimp because of the templates and the pricing. While we didn’t actually use Constant Contact, just looking through it, Intuit Mailchimp seems much easier to use as well.
    Incentivized
    Chose Intuit Mailchimp
    HubSpot is great for a more advanced business and one that is also looking for more tech abilities in their processes. Also, HubSpot is modular while Mailchimp is all inclusive with their features.
    Incentivized
    Chose Intuit Mailchimp
    Mailchimp's product offering is more comprehensive.
    Incentivized
    Chose Intuit Mailchimp
    I had meetings with representatives of those two companies but, even though they are aimed for internal comms, they were less useful and complex than Intuit Mailchimp which gave us more possibilities i.e. regarding the customization and reporting. So you are on a good way to …
    Incentivized
    Chose Intuit Mailchimp
    Compared to rivals like Constant Contact or Benchmark, Mailchimp boasts more robust testing capabilities. Its intuitive interface and wealth of integrations also make it ideal for streamlining marketing stacks. While powerful, alternatives like HubSpot may offer deeper …
    Incentivized
    Chose Intuit Mailchimp
    For price, integration and reliability.
    Incentivized
    Chose Intuit Mailchimp
    Each solution has its pros and cons. I feel like we have had more success using Mailchimp plugins on our website to attract more customers to our email Lists. Both solutions offer similar deliverability so it is hard to say if one is better than the other. I prefer …
    Incentivized
    Chose Intuit Mailchimp
    I really haven't tried any others...I started out with Mailchimp and it's been so easy to use and met all my needs. I wouldn't have a need to go with any others unless/until my list grows much larger. I might consider it then. Emma is one I've heard about that I might look at.
    Incentivized
    Chose Intuit Mailchimp
    Mailchimp is something that's carried over from previous leadership. We are planning to deprecate it in my current role in the future and transition our email marketing efforts completely over to our marketing automation software, which had lacked a subscription management …
    Incentivized
    Chose Intuit Mailchimp
    We haven't used or researched other similar products.
    Incentivized
    Chose Intuit Mailchimp
    I use Campaign Monitor for our software company. I did not get to make the buying decision on that, but we use a very advanced version of their software. I use a very basic level of MailChimp. But based on the features available to me in the basic MailChimp option, It stands up …
    Incentivized
    Chose Intuit Mailchimp
    Comparing SendinBlue with Mailchimp, the difference was little in terms of a product itself. The only reason why we went with Mailchimp was due to their pricing policy that suited our needs better than SendinBlue. I highly recommended looking at the difference between the two, …
    Incentivized
    Chose Intuit Mailchimp
    Emma might be better if you need personal account management, custom made emails, etc. Mailchimp works great for a DIY team or project with less complex needs. Not a fan of Mad Mimi.
    Incentivized
    Chose Intuit Mailchimp
    MailChimp is nice because it has everything in one place - different lists, campaigns, stats. We selected this software based on recommendation from our web coders. Vertical Response is a good program too, but I prefer the user interface of MailChimp more. MailChimp is also …
    Incentivized
    Chose Intuit Mailchimp
    Constant Contact is awful. The site is archaic, the templates are just as bad, their best templates were apparently bought from MailChimp, their pricing is average, their reporting is terrible, and their list management is virtually nonexistent. MailChimp is what Constant …
    Incentivized
    Chose Intuit Mailchimp
    Hands down MailChimp over Vertical Response. The end result is more responsive, more modern-looking, and easier to read. The creation process is faster and involves less coding. The templates are more up-to-date. The analytics are much easier to interact with. The list …
    Incentivized
    Chose Intuit Mailchimp

    MailChimp and Constant Contact are on a similar level as far as functionality and cost. A few differences to note:

    MailChimp is more strict on bounce and spam rates than Constant Contact.

    MailChimp is free for up to 2000 contacts (excluding auto responder functionality). …

    Microsoft
    Chose Microsoft 365 Business Premium
    We looked at alternatives to SharePoint for an intranet. One of SharePoint's weakest points is that several sites create silos that cannot be navigated as a whole. Yes, there is a search but it needs improvement. There is no way to see what sites a person is already a member …
    Incentivized
    Chose Microsoft 365 Business Premium
    Microsoft 365 Business is the Cadillac of Business software. When I use other software I often find myself missing functions or struggle to find the function I need. Microsoft has software that is intuitive, whether from it truly being intuitive or because it's been the …
    Incentivized
    Chose Microsoft 365 Business Premium
    Microsoft 365 overall has the better quality of a product. They offer a variety of different options at different price levels and make it so that you can have whatever your business really needs. What these other platforms lack is the ease of use and versatility. People all …
    Incentivized
    Chose Microsoft 365 Business Premium
    I have used both OpenOffice, Google Drive and Docs. I prefer Microsoft 365 for multiple reasons. The first one is compatibility. That is a major issue if you use OpenOffice. Opening files that others send you and sending files to others has given me problems when I use …
    Incentivized
    Automattic
    Chose WordPress
    I like that WordPress sites can be backed up and moved to new servers if needed. Some of the other template sites lock you in because their back-end code is what makes it run.
    Incentivized
    Chose WordPress
    I use a lot of business software.
    Some I use for a short while. Some I never stop using.
    WordPress has been part of my business life for 15 years and has never disappointed me. It has always improved and I never felt the "upgrade" were a downgrade... this is one of the few …
    Incentivized
    Chose WordPress
    Using sites like Wix, Square, Space, and Blogger may be more beginner-friendly as they provide more robust templates and a purely drag-and-drop interface. However, they quickly become frustrating as they are very difficult to customize. These websites make more sense for a …
    Incentivized
    Chose WordPress
    they do
    Incentivized
    Chose WordPress
    It's the best option for hosting a blog on a website where you can also integrate all major marketing tools and platforms. WordPress gives you [the] freedom to use whatever tool works best for you and integrate it with your website and blog. It makes tracking, measuring, and …
    Incentivized
    Chose WordPress
    WordPress wins!
    Incentivized
    Chose WordPress
    WordPress is much more user friendly than Drupal or Blackbaud. Drupal is very limited and you need a developer to set it up. Blackbaud gets very messy with the code. You have to know what you are doing.
    Incentivized
    Chose WordPress
    Squarespace is great to use if you do not want to do any coding and do not particularly care about SEO, but you are paying for convenience. WordPress it is likely you will need to purchase hosting and will want to invest in a theme that you can use as a base of design and …
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    251 Answers
    100%
    Would buy again
    50 Answers
    95%
    Would buy again
    108 Answers
    Delivers good value for the price
    91%
    Delivers good value for the price
    244 Answers
    100%
    Delivers good value for the price
    48 Answers
    98%
    Delivers good value for the price
    109 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    255 Answers
    100%
    Happy with the feature set
    50 Answers
    96%
    Happy with the feature set
    109 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    215 Answers
    100%
    Lived up to sales and marketing promises
    33 Answers
    96%
    Lived up to sales and marketing promises
    95 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    247 Answers
    97%
    Implementation went as expected
    35 Answers
    95%
    Implementation went as expected
    100 Answers
    Features
    Intuit MailchimpMicrosoft 365 Business PremiumWordPress
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Intuit Mailchimp and Microsoft 365 Business Premium and WordPress
    Feature
    Intuit Mailchimp
    8.1
    585 Ratings
    5% above category average
    Microsoft 365 Business Premium
    -
    Ratings
    WordPress
    -
    Ratings
    WYSIWYG email editor8.1537 Ratings00 Ratings00 Ratings
    Dynamic content8.1519 Ratings00 Ratings00 Ratings
    Ability to test dynamic content8.2499 Ratings00 Ratings00 Ratings
    Landing pages8.3404 Ratings00 Ratings00 Ratings
    A/B testing7.7434 Ratings00 Ratings00 Ratings
    Mobile optimization7.9535 Ratings00 Ratings00 Ratings
    Email deliverability reporting8.8568 Ratings00 Ratings00 Ratings
    List management8.1564 Ratings00 Ratings00 Ratings
    Triggered drip sequences7.7385 Ratings00 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Intuit Mailchimp and Microsoft 365 Business Premium and WordPress
    Feature
    Intuit Mailchimp
    8.9
    75 Ratings
    13% above category average
    Microsoft 365 Business Premium
    -
    Ratings
    WordPress
    -
    Ratings
    Lead nurturing automation7.465 Ratings00 Ratings00 Ratings
    Lead scoring and grading10.01 Ratings00 Ratings00 Ratings
    Data quality management8.372 Ratings00 Ratings00 Ratings
    Automated sales alerts and tasks10.01 Ratings00 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Intuit Mailchimp and Microsoft 365 Business Premium and WordPress
    Feature
    Intuit Mailchimp
    7.9
    126 Ratings
    7% above category average
    Microsoft 365 Business Premium
    -
    Ratings
    WordPress
    -
    Ratings
    Calendaring7.448 Ratings00 Ratings00 Ratings
    Event/webinar marketing8.4112 Ratings00 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Intuit Mailchimp and Microsoft 365 Business Premium and WordPress
    Feature
    Intuit Mailchimp
    8.2
    124 Ratings
    9% above category average
    Microsoft 365 Business Premium
    -
    Ratings
    WordPress
    -
    Ratings
    Social sharing and campaigns8.2116 Ratings00 Ratings00 Ratings
    Social profile integration8.1107 Ratings00 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Intuit Mailchimp and Microsoft 365 Business Premium and WordPress
    Feature
    Intuit Mailchimp
    8.3
    565 Ratings
    12% above category average
    Microsoft 365 Business Premium
    -
    Ratings
    WordPress
    -
    Ratings
    Dashboards8.6229 Ratings00 Ratings00 Ratings
    Standard reports8.5560 Ratings00 Ratings00 Ratings
    Custom reports7.9130 Ratings00 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Intuit Mailchimp and Microsoft 365 Business Premium and WordPress
    Feature
    Intuit Mailchimp
    7.9
    132 Ratings
    5% above category average
    Microsoft 365 Business Premium
    -
    Ratings
    WordPress
    7.9
    134 Ratings
    1% above category average
    API7.9107 Ratings00 Ratings7.9124 Ratings
    Role-based workflow & approvals8.470 Ratings00 Ratings00 Ratings
    Customizability5.62 Ratings00 Ratings00 Ratings
    Integration with Salesforce.com8.554 Ratings00 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM8.647 Ratings00 Ratings00 Ratings
    Integration with SugarCRM8.12 Ratings00 Ratings00 Ratings
    Third-party software integrations7.9109 Ratings00 Ratings00 Ratings
    Internationalization / multi-language00 Ratings00 Ratings7.8103 Ratings
    Security
    Comparison of Security features of Intuit Mailchimp and Microsoft 365 Business Premium and WordPress
    Feature
    Intuit Mailchimp
    -
    Ratings
    Microsoft 365 Business Premium
    -
    Ratings
    WordPress
    8.1
    159 Ratings
    2% below category average
    Role-based user permissions00 Ratings00 Ratings8.1159 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Intuit Mailchimp and Microsoft 365 Business Premium and WordPress
    Feature
    Intuit Mailchimp
    -
    Ratings
    Microsoft 365 Business Premium
    -
    Ratings
    WordPress
    8.1
    166 Ratings
    3% above category average
    WYSIWYG editor00 Ratings00 Ratings7.8151 Ratings
    Code quality / cleanliness00 Ratings00 Ratings7.3152 Ratings
    Admin section00 Ratings00 Ratings8.3164 Ratings
    Page templates00 Ratings00 Ratings8.7160 Ratings
    Library of website themes00 Ratings00 Ratings8.7162 Ratings
    Mobile optimization / responsive design00 Ratings00 Ratings8.5161 Ratings
    Publishing workflow00 Ratings00 Ratings8.1154 Ratings
    Form generator00 Ratings00 Ratings7.1131 Ratings
    Web Content Management
    Comparison of Web Content Management features of Intuit Mailchimp and Microsoft 365 Business Premium and WordPress
    Feature
    Intuit Mailchimp
    -
    Ratings
    Microsoft 365 Business Premium
    -
    Ratings
    WordPress
    8.2
    164 Ratings
    9% above category average
    Content taxonomy00 Ratings00 Ratings8.1142 Ratings
    SEO support00 Ratings00 Ratings7.9148 Ratings
    Bulk management00 Ratings00 Ratings7.5125 Ratings
    Availability / breadth of extensions00 Ratings00 Ratings9.2152 Ratings
    Community / comment management00 Ratings00 Ratings8.2152 Ratings
    Best Alternatives
    Intuit MailchimpMicrosoft 365 Business PremiumWordPress
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    Vbout
    Score9.9 out of 10
    Google Workspace
    Score9.1 out of 10
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    Score7 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Google Workspace
    Score9.1 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Microsoft 365
    Score8.7 out of 10
    RWS Tridion Sites
    Score9 out of 10
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    User Ratings
    Intuit MailchimpMicrosoft 365 Business PremiumWordPress
    Likelihood to Recommend
    8.7
    (608 ratings)
    8.9
    (108 ratings)
    8.6
    (203 ratings)
    Likelihood to Renew
    10.0
    (55 ratings)
    10.0
    (1 ratings)
    3.8
    (38 ratings)
    Usability
    8.5
    (477 ratings)
    8.6
    (57 ratings)
    8.1
    (50 ratings)
    Availability
    9.5
    (6 ratings)
    -
    (0 ratings)
    9.5
    (3 ratings)
    Performance
    8.9
    (7 ratings)
    8.4
    (41 ratings)
    8.6
    (2 ratings)
    Support Rating
    8.8
    (20 ratings)
    9.4
    (9 ratings)
    10.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    -
    (0 ratings)
    7.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    7.4
    (22 ratings)
    9.1
    (1 ratings)
    9.0
    (10 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    8.0
    (4 ratings)
    6.0
    (1 ratings)
    8.0
    (1 ratings)
    Product Scalability
    9.5
    (6 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Intuit MailchimpMicrosoft 365 Business PremiumWordPress
    Likelihood to Recommend
    Intuit
    Mailchimp is fairly easy to onboard, even for those who would consider themselves less technologically inclined. It can be as simple as plug-and-play for simpler campaigns or scale up as needed. It also makes it easy to build, send out for internal review and feedback, and track all the needed changes.
    Incentivized
    Read full review
    Microsoft
    Microsoft 365 Business Premium is well suited to any size organization and is a must-have for business purposes. It is a vital component for the majority of work software needs, as the Microsoft 365 Business Premium package has apps to handle needs that I didn't know we had. It is a great way to provide the required software programs to teams, especially those that work remotely due to the great sharing capabilities built into it. Furthermore, the nonprofit program provided our small nonprofit with vital components for our remote work, while allowing us to keep our donated funds going directly to our mission.
    Incentivized
    Read full review
    Automattic
    Wordpress is a great solution for a website of nearly any type. It may not be as suitable if a fully custom solution or app is needed, and it does have some limitations when it comes to connecting it to external products (especially if the product doesn't have any support from a native system), and it does require a lot of testing. Multiple plugins in one install are common but also increase the risk of conflicts, and when those do occur, it can be exceptionally time-consuming and tedious to identify what is causing the issue. As third parties create many plugins, you're also at risk with each potential security breach, which needs to be kept in mind. I would be cautious to use WordPress to store any sort of sensitive PPI. That said, it's a wonderful, easily customizable solution for many, many different types of websites and can allow even inexperienced client users with low-tech knowledge to update basics.
    Incentivized
    Read full review
    Pros
    Intuit
    • Mailchimp allows you to manage your mailing list really well. You can subscribe people, unsubscribe people manage the mailing list directly into segments, and what not.
    • Mailchimp has features where you can create campaigns based on your mailing lists and send out newsletters to your subscribers based on a multitude of parameters that you can setup. Such as send email daily, weekly, monthly and they also have event based mails that you can send out.
    • Mailchimp also has a feature where you can design your emails. The look and aesthetics are very important when sending emails to your subscribers and all those needs are addressed here.
    Incentivized
    Read full review
    Microsoft
    • Work in sync in different departments.
    • Being able to work from any device or computer. It is a very noble tool in different devices.
    • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
    Incentivized
    Read full review
    Automattic
    • Easy to use User Interface
    • Coding / Plugin Implementation is awesome
    • There's always a solution available for the platform
    • Security is easy to use and robust
    • Implementation with 3rd party platforms, such as Google's variety of tools
    • Can download and host on your own server or use their hosted servers
    Incentivized
    Read full review
    Cons
    Intuit
    • The pricing tiers do scale quickly so if you have a free newsletter it may get expensive
    • The pricing is based on total emails so if you have users who you only email rarely it might not make sense to use Intuit Mailchimp
    • Customer support can be a bit lacking at times and their docs aren't always the best
    Read full review
    Microsoft
    • adding calendar invitations is not straight forward
    • copying folders from SharePoint libraries to an external drive should not be relying on the available space on the C drive
    • administering mailboxes for our company is convoluted forcing me to hunt for settings and options
    • lack of flexibility on the location of the OST and PST files
    • the new version should not do away with PST files but rather improve their reliability.
    • the PST internal structure is inefficient. the PST file should be able to shrink automatically when one delete emails.
    Incentivized
    Read full review
    Automattic
    • WordPress breaks often so you need to have someone who understands how to troubleshoot, which can take time and money.
    • Some plugins are easier to customize than others, for example, some don't require any coding knowledge while others do. This can limit your project if you are not a coder.
    • WordPress can be easily hacked, so you also need someone who can ensure your sites are secure.
    Incentivized
    Read full review
    Likelihood to Renew
    Intuit
    We've had Mailchimp for about ten years, I want to say. I started with the company about four years ago, and I don't see us ever diverting to another source. It's easy for us to use, and we have all our clients already built into the database. I imagine we'll use them for as long as we have the company.
    Incentivized
    Read full review
    Microsoft
    It is part of the organisation now. It provides and rich feature set and requires a relatively low amount of administration.
    Read full review
    Automattic
    The complications we have and the lack of support. Every plugin has a differente team of support in charge and make one plugin work with the other one always affects the website performance. It's a thousand times better to have only one provider with all functionalities included unless you are an expert web developer or have a team dedicated to it
    Incentivized
    Read full review
    Usability
    Intuit
    It is easy, but some things you need to learn from their resources. Mailchimp is one of the most popular email marketing platforms because it combines email marketing, automation, audience management, and analytics into a single tool that's easy to use and scale. Simple solutions and drag-and-drop edits make it easy.
    Incentivized
    Read full review
    Microsoft
    The basic apps are straightforward and easy to use, especially since they have been around so long. I'm referring to the basic apps like Outlook, Excel, Word, PowerPoint, OneNote, etc. Other features such as Microsoft Teams and Sharepoint Sites, Sharepoint Lists, Sharepoint Groups, etc. all require a higher level of knowledge to both implement and use properly
    Incentivized
    Read full review
    Automattic
    Extremely easy to use and train users. It took very little time to get everyone trained and onboarded to start using WordPress. Anytime we had any issues, we were able to find an article or video to help out or we were able to contact support. The menu options are well laid out so it is easy to find what you are looking for.
    Incentivized
    Read full review
    Reliability and Availability
    Intuit
    I have, in the 4+ years that I've used Mailchimp, never seen an issue that restricted the use of their software/tools. I don't know of a single time when they're system crashed or went down. I could be wrong, but I honestly haven't experienced any issues with outages, errors or unplanned downtime
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Automattic
    Anyone can visit WordPress.org and download a fully functional copy of WordPress free of charge. Additionally, WordPress is offered to users as open-source software, which means that anyone can customize the code to create new applications and make these available to other WordPress users.
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    Performance
    Intuit
    I haven't noticed any slow speeds from Mailchimp or their tools. I think the landing pages load quickly and look nice. The email reports and editing operates smoothly and doesn't take time to load. Additionally, when I use Mailchimp in conjunction with Zapier + Hubspot I don't notice any drag between any of these tools
    Incentivized
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    Microsoft
    In the last 5 years, Microsoft has come a long way. The performance of the products has become more and more user-friendly and it seems that the feedback provided by the user community is being listened to and worked on. The processes are very fast and seamless. There are negligible errors and doesn't slow the systems down.
    Incentivized
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    Automattic
    Mostly, any performance issues have to do with using too many plugins and these can sometimes slow down the overall performance of your site. It is very tempting to start adding lots of plugins to your WordPress site, however, as there are thousands of great plugins to choose from and so many of them help you do amazing things on your site. If you begin to notice performance issues with your WordPress site (e.g. pages being slow to load), there are ways to optimize the performance of your site, but this requires learning the process. WordPress users can learn how to optimize their WordPress sites by downloading the WPTrainMe WordPress training plugin (WPTrainMe.com) and going through the detailed step-by-step WordPress optimization tutorials.
    Read full review
    Support Rating
    Intuit
    Website tools were easy to use and understand so a novice can easily meet or exceed their client's expectations! Loved that we were able to totally customize so that the e-mail we created conveyed our client's overall messaging consistent with their branding! Client love that we can provide turnkey services to support their sales and marketing teams!
    Incentivized
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    Microsoft
    As mentioned elsewhere in the review, Microsoft has historically paid attention to community feedback and issues, but timeliness can improve, and so can the addressing of long-standing issues about which many users have said "I have this issue too!" but no official solution exists. For issues that do have a solution, however, the solution is usually not difficult to find, and the explanation of features on Microsoft's website can mitigate many problems.
    Incentivized
    Read full review
    Automattic
    I give this rating, which I believe to be a great rating for a community based support system that's surrounding it. Most platforms and products have their own, and as WordPress does have their own team that help here and there, a lot of it's handled by community involvement with dedicated users who are experts with the system who love to help people.
    Read full review
    In-Person Training
    Intuit
    No answers on this topic
    Microsoft
    No answers on this topic
    Automattic
    Varies by the person providing training. High marks as it's incredibly easy to find experienced individuals in your community to provide training on any aspect of WordPress from content marketing, SEO, plugin development, theme design, etc. Less than 10 though as the training is community based and expectations for a session you find may fall short.
    Read full review
    Online Training
    Intuit
    No answers on this topic
    Microsoft
    No answers on this topic
    Automattic
    It is very easy to find online resources to learn how to do just about anything with WordPress.
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    Implementation Rating
    Intuit
    It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
    Incentivized
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    Microsoft
    No answers on this topic
    Automattic
    WordPress is not a great solution if you have: 1) A larger site with performance / availability requirements. 2) Multiple types of content you want to share - each with its own underlying data structure. 3) Multiple sites you need to manage. For very small sites where these needs are not paramount, WordPress is a decent solution
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    Alternatives Considered
    Intuit
    I used Intuit Mailchimp, and I would say other software I used is equally good and competes with Intuit Mailchimp. Well, Intuit Mailchimp's reporting is better, and ActiveCampaign has more affordable pricing, so in the end, it all comes to what you need. What we needed was available in cheaper price in other software as well. But I would definitely say Intuit Mailchimp has its own advantages too.
    Incentivized
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    Microsoft
    Before migrating to Microsoft 365 Business Premium, we possessed an in-house exchange server. Therefore, it was difficult for us to look at alternatives to Microsoft for a solution – we did look at the Google Suite of products, but the transition for us seemed less cumbersome to stay with Microsoft from a staff and administrative perspective. While the G Suite does offer us many outstanding products and services, we also didn’t feel that Gmail is up-to-par as a corporate solution the way Exchange/Outlook/OWA are – this alone was also a driving force for our end-users, as there was minimal transition for them to move from an on-premise solution to an off-premise solution. The additional features of SharePoint, Teams, Project, and so many other applications within Microsoft 365 also helped us make a strong case to stay with Microsoft and expand what we were using. The end-user and mobile protections of InTune have also put us at ease when issuing laptops and mobile phones to an almost fully-remote end-user base.
    Incentivized
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    Automattic
    WordPress isn't as pretty or easy to use as certain competitors like Jimdo, Squarespace or HubSpot, but it makes up for it with its affordability, familiarity and the ability to find quality outside help easily. The same can't be said for certain competitors, as you might need to find an expert and it could get costly.
    Incentivized
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    Scalability
    Intuit
    Mailchimp over the years I've used it has grown in leaps and bounds. They have added so many additional features than were previously available. They are truly an all-in-one marketing platform now. If you're a small operation and just want to add email to your marketing efforts, they're there for you. If you're a larger operation and want to start sending postcard advertisements, they can do that. If you'd good with that and want to kick up your marketing by going social, you can do that on their platform. They are truly able to be as small as you need, but also get quite large in whatever it is you'd like to do through their system.
    Incentivized
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    Microsoft
    No answers on this topic
    Automattic
    WordPress is completely scalable. You can get started immediately with a very simple "out-of-the box" WordPress installation and then add whatever functionality you need as and when you need it, and continue expanding. Often we will create various WordPress sites on the same domain to handle different aspects of our strategy (e.g. one site for the sales pages, product information and/or a marketing blog, another for delivering products securely through a private membership site, and another for running an affiliate program or other application), and then ties all of these sites together using a common theme and links on each of the site's menus. Additionally, WordPress offers a multisite function that allows organizations and institutions to manage networks of sites managed by separate individual site owners, but centrally administered by the parent organization. You can also expand WordPress into a social networking or community site, forums, etc. The same scalability applies to web design. You can start with a simple design and then scale things up to display sites with amazing visual features, including animations and video effects, sliding images and animated product image galleries, elements that appear and fade from visitor browsers, etc. The scaling possibilities of WordPress are truly endless.
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    Return on Investment
    Intuit
    • One of my retail web store clients was sending out email specials and notices about once a month. After clicking the send button, we would watch Google Analytics and the current site users would light up immediately. Often, the current site visitors would pop up to 20, 30 or more after the email was sent. On a normal day, seeing 1 or 2 online users would be OK.
    • Pretty much in all cases, we could see an uptick in positive activity after sending out a Intuit Mailchimp email to a list.
    Incentivized
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    Microsoft
    • We can now keep work going from anywhere. It doesn't matter if we are on a job site or sitting in the office or working from home for a day or two we don't have to miss a beat.
    • It has unified how we store information so that everything isn't stored on individual computers
    Incentivized
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    Automattic
    • Allowed us to being all websites under a single umbrella, saving costs on similar products.
    • It's increased our website turn time and made us faster and more efficient at launching websites.
    • Edits and tweaks happen much faster as we have a customized environment.
    Incentivized
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    ScreenShots

    Intuit Mailchimp Screenshots

    Screenshot of Mailchimp's advanced analytics and reporting tools. These are used to monitor trends, track performance, and get actionable insights that help users to create better campaigns and drive customer engagement.Screenshot of Mailchimp's precise audience segmentation. Its AI simplifies the workflow by generating complex customer segments for highly personalized campaigns.Screenshot of omnichannel marketing. Campaigns can be built across multiple channels, and then managed from one convenient place.Screenshot of marketing automations with the Customer Journey Builder. This is used to reach the right people with the right message at exactly the right time, which helps to drive more repeat business, increase customer retention, and see more orders.Screenshot of Mailchimp's SMS marketing. SMS can be integrated into email, automations, and social campaigns.Screenshot of Mailchimp's AI, used to deliver relevant content faster. It can generate professionally written, on-brand marketing emails with the press of a button. The user only needs to review, edit, and send.