13 Ratings
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Score 8.7 out of 100
9 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

ManageEngine ADManager Plus

ADManager is perfectly suited for reducing the human error in account creation. The templates I needed to create for this were easy and I was done within a couple of days. I am happy to sign that account creation errors has been near zero since the roll out of this application. I look forward to using more of its functionality
Matthew Garufi | TrustRadius Reviewer

Ping Identity Platform

Really like [this] solution, it fits our requirements 100%. There are unlimited possibilities to extend the product, either by creating additional adapters or selectors. We really like the policy management level in PingFederate. It's extremely helpful when we can specify customer journey per many different requirements like user location, application type etc. As well, both StepUp and TopDown authentication flows were implemented [easily].
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

ManageEngine ADManager Plus
7.9
Ping Identity Platform
8.1
ID-Management Access Control
ManageEngine ADManager Plus
7.0
Ping Identity Platform
7.7
Password Management
ManageEngine ADManager Plus
8.2
Ping Identity Platform
7.9
Account Provisioning and De-provisioning
ManageEngine ADManager Plus
9.0
Ping Identity Platform
7.8
ID Management Workflow Automation
ManageEngine ADManager Plus
7.3
Ping Identity Platform
8.1
ID Management Single-Sign On (SSO)
ManageEngine ADManager Plus
Ping Identity Platform
9.0
Multi-Factor Authentication
ManageEngine ADManager Plus
Ping Identity Platform
8.6
ID Risk Management
ManageEngine ADManager Plus
Ping Identity Platform
7.5

Pros

ManageEngine ADManager Plus

  • Creates user account by template
  • Streamlines new hire and termination processes
  • Helps generate report logs to assist with AD cleanup
Anonymous | TrustRadius Reviewer

Ping Identity Platform

  • Based on open standards, we can use as much or as little of the Ping suite as we like, depending on which other technologies we've already implemented.
  • Continuous innovation and product enhancements have ensured their products continue to meet our rapidly evolving needs.
  • Ping Identity has been an outstanding partner, starting with the RFP process and continuing to this day, years after the sale. They are focused on our success at every level of the company and are highly responsive to our needs, issues, and product suggestions.
Anonymous | TrustRadius Reviewer

Cons

ManageEngine ADManager Plus

  • Reports can be hard to get what you need...sometimes they include fields that you don't need.
  • The automation feature broke after an update and our complex automations stopped working.
Joe Perri | TrustRadius Reviewer

Ping Identity Platform

  • PingID has some limitations when used as the MFA for some LDAP implementations. You need to use it as a RADIUS password credential validator to solve for some of those limitations, which in turn causes challenges with our ephemeral cloud deployment model of PingFederate.
  • The basic logon services within PingFederate are adequate and well-documented, but simple features like disabling user input after entering credentials would help with some of the additional customization required to support real world failure modes.
  • PingCentral authorization models and configuration remain unpolished compared to other products, and now the features seem to be shifting toward onboarding PingAccess and PingDirectory over improving baseline administrative functionality/operations.
Anonymous | TrustRadius Reviewer

Usability

ManageEngine ADManager Plus

No score
No answers yet
No answers on this topic

Ping Identity Platform

Ping Identity Platform 9.0
Based on 1 answer
Easy to use; all UI's are user friendly and easy to learn.[The] possibility to use API is [a] big value as well. We really like integration with CyberArk; with it we can manage privileged accounts according to company standards without breaking any rules, and we can be 100% sure that only approved persons will have administrative access.
Anonymous | TrustRadius Reviewer

Support Rating

ManageEngine ADManager Plus

ManageEngine ADManager Plus 6.5
Based on 7 answers
When we first tried it, they helped us set up the templates and we got very good training from them. When we have a problem we just call or open a ticket and we get a reply right away. They are there to help.
Alessandro Spada | TrustRadius Reviewer

Ping Identity Platform

Ping Identity Platform 8.4
Based on 4 answers
The Ping Identity Platform is very easy to use. It is highly secured and reliable. The customer support is superb as well. I would highly recommend it.
Ram Nair | TrustRadius Reviewer

Alternatives Considered

ManageEngine ADManager Plus

We did not research any other applications. ADManager Plus was the first that appeared in our search. After a demo with their sales team, it was apparent that this was the application we wanted. The price was perfect too. We ordered it right away and implemented it within a couple of weeks.
Matthew Garufi | TrustRadius Reviewer

Ping Identity Platform

All contenders were capable, but we had scale concerns with NetIQ's architecture. In the end, what set Ping apart from the others was their level of engagement in understanding our use cases up front during the RFP stage and how they were focused on what we needed more than what they could sell to us. Additionally, they came in at a better price than the competition, which earned them first crack at a POC, making it their deal to lose; and of course they hit it out of the park.
Anonymous | TrustRadius Reviewer

Return on Investment

ManageEngine ADManager Plus

  • This tool has reduced the time taken to on-board users.
  • This tool can do mass user creation and deletion.
  • Managing user changes is simplistic with this tool.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

  • Avoid information theft by ensuring the user truly has legit access to it.
Orlando Ortega | TrustRadius Reviewer

Pricing Details

ManageEngine ADManager Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ManageEngine ADManager Plus
8.7
Ping Identity Platform
8.9

Usability

ManageEngine ADManager Plus
Ping Identity Platform
9.0

Support Rating

ManageEngine ADManager Plus
6.5
Ping Identity Platform
8.4

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