Manhattan Active® Customer Engagement vs. Tecsys Elite™

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Manhattan Active® Customer Engagement
Score 8.0 out of 10
N/A
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
Tecsys Elite™
Score 6.7 out of 10
N/A
Tecsys Elite™ Enterprise is a supply chain platform that aims to drives efficiency across the entire organization. Solutions include warehouse management, distribution ERP, transportation management, point-of-use supply management, as well as financial management and analytics solutions. The digitally enabled, integrated platform helps to take supply chain operations from good to great.N/A
Pricing
Manhattan Active® Customer EngagementTecsys Elite™
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Manhattan Active® Customer EngagementTecsys Elite™
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Manhattan Active® Customer EngagementTecsys Elite™
Considered Both Products
Manhattan Active® Customer Engagement

No answer on this topic

Tecsys Elite™
Chose Tecsys Elite™
With TECSYS Supply Chain Platform offers real-time enterprise-wide insight into inventory status is made possible via a single supply chain platform. If they have reliable and timely data, supply chain and healthcare teams may be proactive with supply management. They can …
Features
Manhattan Active® Customer EngagementTecsys Elite™
Supply Chain Planning
Comparison of Supply Chain Planning features of Product A and Product B
Manhattan Active® Customer Engagement
-
Ratings
Tecsys Elite™
8.0
1 Ratings
10% above category average
Custom alerts00 Ratings7.01 Ratings
Scenario-based planning00 Ratings8.01 Ratings
Resource optimization00 Ratings7.01 Ratings
Supply forecasting00 Ratings8.01 Ratings
Capacity estimation00 Ratings9.01 Ratings
Employee allocation00 Ratings8.01 Ratings
Supply network coordination00 Ratings9.01 Ratings
Procurement Management
Comparison of Procurement Management features of Product A and Product B
Manhattan Active® Customer Engagement
-
Ratings
Tecsys Elite™
7.7
1 Ratings
5% above category average
Raw material sourcing00 Ratings8.01 Ratings
Cost analysis00 Ratings7.01 Ratings
Expense Logging00 Ratings8.01 Ratings
Order Fulfillment Management
Comparison of Order Fulfillment Management features of Product A and Product B
Manhattan Active® Customer Engagement
-
Ratings
Tecsys Elite™
8.0
1 Ratings
2% above category average
Order fulfillment optimization00 Ratings8.01 Ratings
Return services00 Ratings8.01 Ratings
Purchase order generation00 Ratings8.01 Ratings
Purchase order tracking00 Ratings9.01 Ratings
Supplier delivery scheduling00 Ratings7.01 Ratings
Pricing and product configurations generation00 Ratings8.01 Ratings
Logistics and Transportation Management
Comparison of Logistics and Transportation Management features of Product A and Product B
Manhattan Active® Customer Engagement
-
Ratings
Tecsys Elite™
7.8
1 Ratings
6% above category average
Packaging00 Ratings8.01 Ratings
Delivery planning00 Ratings8.01 Ratings
Route optimization00 Ratings8.01 Ratings
Shipping performance00 Ratings8.01 Ratings
Fleet management00 Ratings7.01 Ratings
Warehouse & Inventory Management
Comparison of Warehouse & Inventory Management features of Product A and Product B
Manhattan Active® Customer Engagement
-
Ratings
Tecsys Elite™
8.7
1 Ratings
10% above category average
Automation of warehouse operations00 Ratings8.01 Ratings
Inventory storage00 Ratings9.01 Ratings
Stock monitoring00 Ratings9.01 Ratings
Inventory tracking00 Ratings9.01 Ratings
Warehouse asset management00 Ratings9.01 Ratings
Inventory and price forecasting00 Ratings8.01 Ratings
Demand Management
Comparison of Demand Management features of Product A and Product B
Manhattan Active® Customer Engagement
-
Ratings
Tecsys Elite™
7.7
1 Ratings
6% above category average
Demand signal sensing00 Ratings8.01 Ratings
Demand forecasting00 Ratings8.01 Ratings
Customer analytics00 Ratings8.01 Ratings
Inventory stock optimization00 Ratings8.01 Ratings
Sales and operations planning00 Ratings8.01 Ratings
Pricing and promotion tracking00 Ratings6.01 Ratings
Best Alternatives
Manhattan Active® Customer EngagementTecsys Elite™
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Medium-sized Companies
Bright Pattern Contact Center
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Score 10.0 out of 10
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User Ratings
Manhattan Active® Customer EngagementTecsys Elite™
Likelihood to Recommend
8.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
Manhattan Active® Customer EngagementTecsys Elite™
Likelihood to Recommend
Manhattan Associates
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
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Tecsys Inc.
Tecsys is a global supplier of disruptive supply chain solutions that give expanding businesses with industry-leading services and resources to help them succeed. Our warehousing capacity has grown thanks to TECSYS. Utilizing TECSYS Supply Chain Platform offers Visual Logistics technology that allows businesses to have control over warehousing, inventory expenses, and profitability.
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Pros
Manhattan Associates
  • Permanently Adaptive.
  • Seamlessly Integrated.
  • Greater Visibility.
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Tecsys Inc.
  • Provide real time insight
  • Analytics and reporting
  • Integration and interoperability
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Cons
Manhattan Associates
  • User Interface.
  • Data Security.
  • API's
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Tecsys Inc.
  • Helped in managing warehouse
  • Improved efficiency of warehouse automation
  • Helped in SKU rationalization
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Alternatives Considered
Manhattan Associates
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
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Tecsys Inc.
With TECSYS Supply Chain Platform offers real-time enterprise-wide insight into inventory status is made possible via a single supply chain platform. If they have reliable and timely data, supply chain and healthcare teams may be proactive with supply management. They can easily identify what is currently in stock, what needs to be reordered, and how resources may be redistributed to areas that need them the most.
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Return on Investment
Manhattan Associates
  • Implementation of the whole supply chain and fulfilment.
  • Better Data Management.
  • Effective use of configurations.
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Tecsys Inc.
  • Increased profitability
  • Sophistication of technology
  • Scalability
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ScreenShots