What users are saying about
1 Ratings
31 Ratings
1 Ratings
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Score 6 out of 100
31 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

MCA Suite

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Anonymous | TrustRadius Reviewer

SalesOutlook

It is good for situations where you are emailing with clients about pertinent information that needs to be included in the SalesForce account for that client. It is much easier than having to copy and paste. It is not as appropriate for attachments because you cannot attach PDFs etc., to the SalesForce account page from Outlook.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

MCA Suite
6.0
SalesOutlook
7.0
Customer data management / contact management
MCA Suite
6.0
SalesOutlook
7.0
Workflow management
MCA Suite
SalesOutlook
7.0
Territory management
MCA Suite
SalesOutlook
5.0
Opportunity management
MCA Suite
SalesOutlook
5.0
Integration with email client (e.g., Outlook or Gmail)
MCA Suite
SalesOutlook
9.0
Contract management
MCA Suite
SalesOutlook
9.0
Quote & order management
MCA Suite
SalesOutlook
5.0
Interaction tracking
MCA Suite
SalesOutlook
9.0
Channel / partner relationship management
MCA Suite
SalesOutlook
7.0

CRM Reporting & Analytics

MCA Suite
1.0
SalesOutlook
Customizable reports
MCA Suite
1.0
SalesOutlook

Security

MCA Suite
8.0
SalesOutlook
Role-based user permissions
MCA Suite
8.0
SalesOutlook

CRM Project Management

MCA Suite
4.0
SalesOutlook
9.0
Reporting
MCA Suite
4.0
SalesOutlook
Task management
MCA Suite
SalesOutlook
9.0

Customer Service & Support

MCA Suite
SalesOutlook
8.0
Case management
MCA Suite
SalesOutlook
8.0

Marketing Automation

MCA Suite
SalesOutlook
5.5
Lead management
MCA Suite
SalesOutlook
5.0
Email marketing
MCA Suite
SalesOutlook
6.0

Integrations with 3rd-party Software

MCA Suite
SalesOutlook
6.0
Marketing automation
MCA Suite
SalesOutlook
6.0

Pros

MCA Suite

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Anonymous | TrustRadius Reviewer

SalesOutlook

  • It makes it easy to transfer information
  • It is easy to view in conjunction with Outlook
  • Keeps people accountable for details in the file
Anonymous | TrustRadius Reviewer

Cons

MCA Suite

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Anonymous | TrustRadius Reviewer

SalesOutlook

  • Sometimes it doesn't load properly
  • Would like some of the buttons to be a bit more user-friendly
Anonymous | TrustRadius Reviewer

Alternatives Considered

MCA Suite

We haven't used any others.
Anonymous | TrustRadius Reviewer

SalesOutlook

I have never used a similar product to this. So far my experience with this product is pretty good. I would recommend it to colleagues and other businesses
Anonymous | TrustRadius Reviewer

Return on Investment

MCA Suite

  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Anonymous | TrustRadius Reviewer

SalesOutlook

  • Easier to track case details
  • Speeds up the process of getting cases through all the steps
  • Sometimes there are glitches and takes time out of business to reload etc.
Anonymous | TrustRadius Reviewer

Pricing Details

MCA Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

SalesOutlook

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

MCA Suite
6.0
SalesOutlook
9.0

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