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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft 365

    Score8.7 out of 10
    N/AMicrosoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

    $5

    Per User Per Month

    Microsoft Teams

    Score8.3 out of 10
    N/AMicrosoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

    $4.80

    per month per user

    Pricing
    Microsoft 365Microsoft Teams
    Editions & Modules
    Business Basic
    $5.00
    Per User Per Month
    Individual
    $5.84
    *Per Month
    Business - Apps
    $8.25
    Per User Per Month
    Enterprise - F3
    $10.00
    Per User Per Month
    Business Standard
    $12.50
    Per User Per Month
    Business Premium
    $20.00
    Per User Per Month
    Enterprise - E3
    $32.00
    Per User Per Month
    Enterprise - E5
    $57.00
    Per User Per Month
    Microsoft Teams Essentials
    $4.80
    per month per user
    Microsoft Teams Enterprise
    $5.25
    per month (paid yearly) per user
    Microsoft Teams Enterprise
    $5.25
    per month per user
    Microsoft 365 Business Basic
    $7.20
    per month per user
    Microsoft 365 Business Standard
    $15
    per month per user
    Offerings
    Pricing Offerings
    Microsoft 365Microsoft Teams
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details*When billed annually.Discounts are available for non profit organizations.
    More Pricing Information
    Community Pulse
    Microsoft 365Microsoft Teams
    Considered Both Products
    Microsoft
    Chose Microsoft 365
    I chose Microsoft 365 because the license includes cloud storage, which OpenOffice, even though it's free, doesn't offer. I also chose it for its customization capabilities for documents, spreadsheets, presentations, and other types of internal documents. In addition, it has …
    Incentivized
    Chose Microsoft 365
    Microsofts teams is far better than Google Meet application. It is easy to use. Better voice and video quality on teams application. Seamlessly it will work for online meetings. Mobile app is also very good.
    Incentivized
    Chose Microsoft 365
    Microsoft 365 has a strong incumbency moat, where it can be more readily assumed that people know how to use it relative to other options in market.

    Incentivized
    Chose Microsoft 365
    Compared to Docs & Sheets, Microsoft Word, Excel, and Sheets offer more functionality. Notepad is almost always pre-installed on Microsoft Word-enabled computers. This alternative to Microsoft Word isn't as robust, but it's free. Microsoft Publisher is incompatible with Adobe …
    Incentivized
    Chose Microsoft 365
    While I do like Microsoft, I miss using Google. I think it’s faster and just a little less clunky. However, OneNote and Teams are a huge advantage for the way we use Microsoft products at my school.
    Incentivized
    Chose Microsoft 365
    LibreOffice is great for single-users or freelancers, but for organizations Microsoft 365 provide all the components that may be required in a single and unified product.
    Incentivized
    Chose Microsoft 365
    Microsoft 365 is in almost all cases the best option for office solutions in a professional environment. If there is a budget for software like this, I would generally recommend Microsoft Office. However, where your requirements for features are basic, you might enjoy free …
    Incentivized
    Chose Microsoft 365
    Microsoft Office 365 is definitely the industry leader when it comes to having a suite of basic tools to create, collaborate and share within and outside of your organization. It’s also very valuable since so many other companies use it as the skills for employees are …
    Incentivized
    Chose Microsoft 365
    Compared to its competitors, Microsoft 365 (formerly Office 365) has more functionalities, is more integrated between applications and enables a better data document management. Its predefined templates and database connection set-ups offer better user experience. There is more …
    Incentivized
    Chose Microsoft 365
    I was not part of the selection process, however, I feel that it just makes sense for us to use Microsoft 365 rather than any other software out there. They are the industry standard for a reason, it has been around for a really long time (Microsoft Office anyways) and has a …
    Incentivized
    Chose Microsoft 365
    I haven't used many alternatives for Microsoft 365 [(formerly Office 365)], as Microsoft still seems to be the standard for office applications. I have used Apple's iWork applications (Pages, Numbers, Keynote), which I like quite a bit better for use on the Mac. They are better …
    Incentivized
    Chose Microsoft 365
    Google Workspace does offer a lot of collaborative features, and I believe they offered multiple people editing the same document at the same time before others. And Google Drive and other storage competitors were superior to OneDrive. However, Microsoft has clearly invested …
    Incentivized
    Chose Microsoft 365
    We really haven't evaluated other Office-like productivity suites/collaboration tools, since Microsoft 365 (formerly Office 365) does everything that our organization needs for the work that users do on a daily basis. This combined with the fact that it is the perfect …
    Incentivized
    Chose Microsoft 365
    Microsoft has serious usability issues compared to Google products. Interfaces are cluttered, unintuitive and not easy to use. Compared to the offline version of the office products, 365 online truly disappoints.
    Incentivized
    Chose Microsoft 365
    Microsoft 365 is a complete package. If your work is business more than creative than it 100% suits your needs. The pieces it offers, the desk top apps available on demand, and the integrations are far reaching and hard to match with other products. It's clear they've been used …
    Incentivized
    Chose Microsoft 365
    Haven't used any of the options in the drop down option listings. I've used G:Suite (Gmail, Google Calendar, Drive, etc.) and I think it has comparable functionality to Microsoft 365. If our organization shifted to G:Suite, it wouldn't be a difficult transition. But we're all …
    Incentivized
    Microsoft
    Chose Microsoft Teams
    It has both mobile and desktop application which are very friendly to use and the features it has are very updated on the market.

    Microsoft Teams is better than Skype for business and any other chat services. Positives: easy integration with Cloud application like SuccessFactors…
    Incentivized
    Chose Microsoft Teams
    Seamless integration with different files saved on OneDrive that are automatically compatible with Microsoft Teams. Ability to create different types of groups with different security levels allowing to keep the company data secured and project an organized system and processes …
    Incentivized
    Chose Microsoft Teams
    Teams has been a better experience and also has less security concerns.
    Incentivized
    Chose Microsoft Teams
    The two products are similar. Zoom has its place in the workplace. It is different from Microsoft Teams. It is more useful for personal use in our environment. Most outside organizations and individuals will have the capability to obtain the product and connect with an entity …
    Incentivized
    Chose Microsoft Teams
    UI is so much smooth to use. As we have to use this collaboration tool daily for connecting with team members Microsoft Teams give mor smooth experience. Everything is categorized on different tab, chat, teams, calander, calls. We can easily navigate through out the …
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams is easier to access than these and the chats and videos are easily found when needed.
    Incentivized
    Chose Microsoft Teams
    We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. …
    Incentivized
    Chose Microsoft Teams
    Zoom
    Incentivized
    Chose Microsoft Teams
    The Office 365 suit contains everything needed for daily use such as document editing, spreadsheet, email client. The OneDrive is a great addition to that. Microsoft Teams allows the editing and access to files saved in OneDrive if ther are shared to you. Therefore, Microsoft …
    Incentivized
    Chose Microsoft Teams
    While we mostly use monday.com for our CRM needs, we still use Teams for our communication needs all day every day. We couldn't function as a team without Teams! The chat and meeting setup/scheduling function is so useful and easy to use. We have found that having meetings is …
    Incentivized
    Chose Microsoft Teams
    • Microsoft Teams has a lot of features
    • it's well integrated with all other Microsoft products
    • It has a user-friendly desktop and mobile applications
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams is just a nicer front end to SharePoint for file and document management but it also has a good communication network for internal and external parties. It's easy to use on mobile device as well. It also integrates well with Microsoft Power Platform etc, meaning …
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams is more intuitive, clearer to use, and has more in-depth features.
    Incentivized
    Chose Microsoft Teams
    I have mainly used the Microsoft messaging tools so I can only compare between them. Overall, I like Teams better than the older versions such as Skype for Business. They did drop one or two features but I can't even remember what they were now. The ones they added are great …
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams has far more features compared to Webex. It integrates Outlook 365 which is very useful during meetings.
    Incentivized
    Chose Microsoft Teams
    [I believe] Microsoft [T]eams is better than both of these apps for a business like ours. [I]ts quick chat and perfect notification system helps us to chat fluid without any problems. It performs better than the chat systems on Zoom, and therefore this is the reason we stayed …
    Incentivized
    Chose Microsoft Teams
    Compared to Skype, Microsoft Teams have more features for communications and collaboration, such as the channels, and manage file sharing better than Skype, Teams feels like it's designed with the large organization's needs in mind, like hosting a video conference with hundreds …
    Incentivized
    Chose Microsoft Teams
    we actually use both Webex and Microsoft teams. Internally, we mostly work with Webex, but we have multiple clients with which we need to exchange on a project basis, and they use Teams . Therefore we leverage our business licensing with Microsoft and enabled Teams for our …
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams is being widely used by corporate clients and they feel comfortable using this. As we are the pioneer of tourism in BD, we moved to the smartest collaboration tool of all time which ensures data security and integrity. In Google Hangouts Meet, there were some …
    Incentivized
    Chose Microsoft Teams
    Microsoft Teams essentially has taken over Skype for Business as the replacement all-in-one collaboration tool/platform. It is much more feature rich than Skype for Business, as it offers a lot more standard features that most organizations actually use. The ability to set …
    Incentivized
    Chose Microsoft Teams
    I liked Slack just as much as Microsoft Teams. We opted to stay with Teams because we were already using Microsoft Office and I think this integrates better with Office.
    Incentivized
    Chose Microsoft Teams
    I believe that Microsoft Teams offers greater stability than Skype for Business. Additionally, there are more integrated functions with Microsoft Teams, which helps to maintain focus on a task because you have to switch applications less often. One aspect that I think is …
    Incentivized
    Chose Microsoft Teams
    Microsoft continues to release professional products for personal and business uses. Having all solutions accessible via cloud or internet access has enhanced usability for all products to work in conjunction with each other. My organization uses this solution because our …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    195 Answers
    90%
    Would buy again
    255 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    179 Answers
    95%
    Delivers good value for the price
    225 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    198 Answers
    90%
    Happy with the feature set
    255 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    134 Answers
    92%
    Lived up to sales and marketing promises
    144 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    142 Answers
    93%
    Implementation went as expected
    174 Answers
    Features
    Microsoft 365Microsoft Teams
    Project Management
    Comparison of Project Management features of Microsoft 365 and Microsoft Teams
    Feature
    Microsoft 365
    -
    Ratings
    Microsoft Teams
    8.2
    241 Ratings
    6% above category average
    Task Management00 Ratings8.1179 Ratings
    Gantt Charts00 Ratings8.196 Ratings
    Scheduling00 Ratings8.3208 Ratings
    Workflow Automation00 Ratings8.4126 Ratings
    Mobile Access00 Ratings8.2229 Ratings
    Search00 Ratings7.6212 Ratings
    Visual planning tools00 Ratings8.4143 Ratings
    Communication
    Comparison of Communication features of Microsoft 365 and Microsoft Teams
    Feature
    Microsoft 365
    -
    Ratings
    Microsoft Teams
    8.0
    251 Ratings
    0% above category average
    Chat00 Ratings9.0250 Ratings
    Notifications00 Ratings8.4249 Ratings
    Discussions00 Ratings8.7235 Ratings
    Surveys00 Ratings8.2146 Ratings
    Internal knowledgebase00 Ratings8.6157 Ratings
    Integrates with GoToMeeting00 Ratings6.547 Ratings
    Integrates with Gmail and Google Hangouts00 Ratings5.743 Ratings
    Integrates with Outlook00 Ratings9.1155 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft 365 and Microsoft Teams
    Feature
    Microsoft 365
    -
    Ratings
    Microsoft Teams
    8.2
    236 Ratings
    2% above category average
    Versioning00 Ratings8.6168 Ratings
    Video files00 Ratings8.4202 Ratings
    Audio files00 Ratings8.8200 Ratings
    Document collaboration00 Ratings8.9216 Ratings
    Access control00 Ratings8.6198 Ratings
    Advanced security features00 Ratings8.5158 Ratings
    Integrates with Google Drive00 Ratings5.353 Ratings
    Device sync00 Ratings8.6172 Ratings
    Best Alternatives
    Microsoft 365Microsoft Teams
    Small Businesses
    Google Workspace
    Score9.1 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Google Workspace
    Score9.1 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Microsoft 365 Business Premium
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft 365Microsoft Teams
    Likelihood to Recommend
    8.4
    (262 ratings)
    8.6
    (329 ratings)
    Likelihood to Renew
    9.5
    (6 ratings)
    9.0
    (12 ratings)
    Usability
    8.7
    (30 ratings)
    8.7
    (114 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.9
    (54 ratings)
    8.0
    (114 ratings)
    Implementation Rating
    9.0
    (2 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    6.3
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    7.0
    (7 ratings)
    User Testimonials
    Microsoft 365Microsoft Teams
    Likelihood to Recommend
    Microsoft
    Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
    Incentivized
    Read full review
    Microsoft
    It's amazing as a daily driver for team communication, and document search/store. Also, if you're doing a lot of LONG meetings and have trouble remembering details, the AI summarization is amazing and convenient. It just works. I'm not saying I always do this, of course, but if I need to 'skim' instead of really digging into every detail from a meeting, the AI-generated summary is generally good enough that I can get away with it.
    Read full review
    Pros
    Microsoft
    • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
    • Easy embedding on SharePoint to broadcast all the content created in the different tools.
    • The office package is still robust with the good things from the past and new additions.
    Incentivized
    Read full review
    Microsoft
    • All in one communication for Teams.
    • High quality and reliable both audio and video meetings.
    • Well organized and clear instant chat.
    • Excellent security features.
    • Beautiful integration with 3rd party tools and systems.
    • Perfect compatibility with windows ,android and iOS.
    • Allow meetings recordings for later us or sharing with teams that missed the live.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Slack is 1000x better than teams. Why put a 250 limit on a chat? Our company hasn't moved fully to channels and it's making us lose transparency. Plus, the teams channels we do have nobody is going to. 90% loss in visibility and engagement.
    • Teams for web meetings. I think the UI/UX should match Zoom which is the standard for all our customers. They don't like it when we use Teams.
    • Chats and Channels need to somehow be on one screen automatically without having to choose that view because majority of our company hasn't opened Teams Channels and only stays in chats.
    Incentivized
    Read full review
    Microsoft
    • The webinars feature has some missing functionally such as the ability for all users to use the Q&A feature (only those with a Microsoft Teams account can use it now), the ability to upload documents for attendees to easily access and download, and the ability for presenters and organizers to easily chat amongst themselves throughout the webinar.
    • The "Channels" organization hierarchy could be more clear. If you have several channels set up, it can get clunky and hard to find the specific channel you are looking for.
    • The MS Planner tool lacks functionality and organization. You cannot assign more than one person to a task and it's confusing when you try to share tasks with people - it would be nice if they were automatically added to someone's calendar.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    There are many features of Office that we cannot replicate in any other tool. Plus people know it already. It's not going away anytime soon.
    Incentivized
    Read full review
    Microsoft
    Microsoft Teams is included with our Office 365 subscription and we have no intention of migrating off of Office 365 and Microsoft products. Since Microsoft Teams is included for free with our Office 365 subscription, and since we enjoy all the features, benefits, and functionality, there is no question that our team will continue to use the product
    Incentivized
    Read full review
    Usability
    Microsoft
    Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
    Incentivized
    Read full review
    Microsoft
    If you have the full Microsoft Office suite, it works really well because it's integrated well within its ecosystem, but if not, it can be annoying because it tries to open a shared file in the web versions of the file equivalents. The web version is also a bit slow, and the login is very difficult to handle if you have multiple Microsoft or Outlook accounts.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    No answers on this topic
    Microsoft
    Rare, but outages do happen
    Incentivized
    Read full review
    Performance
    Microsoft
    No answers on this topic
    Microsoft
    Sometimes about once a week I get a message that says "Sorry, there seems to be something wrong". But it goes away in a few minutes.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
    Incentivized
    Read full review
    Microsoft
    The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
    Incentivized
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    Implementation Rating
    Microsoft
    Everything works and I use it all the time.
    Incentivized
    Read full review
    Microsoft
    I find everything I need for my day-to-day work.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills.
    Read full review
    Microsoft
    Microsoft Teams offers a much more integrated experience between their chat and video call function compared to Google Chat and Slack. Both other tools are much better for internal communications are they have simpler UI without other features. Whereas Microsoft Teams can be used for more critical conversations, particularly between external companies, and has been very useful in sales conversations which is what we chose it for when speaking to companies that work exclusively through Microsoft.
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    No answers on this topic
    Microsoft
    Honestly, this tool is worth every penny. Yes, it's not free and you pay for the quality of services and the license. But the ROI and the benefits are all there. Also, the renewal, negotiation, and contract terms are all very well explained by our Microsoft account manager, and she's a charm.
    Read full review
    Scalability
    Microsoft
    No answers on this topic
    Microsoft
    It does not appear to have a limit to how many teams and employees we can have using it
    Incentivized
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    Professional Services
    Microsoft
    No answers on this topic
    Microsoft
    I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
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    Return on Investment
    Microsoft
    • We have a lot of nonprofit users, so they have a good ROI.
    • I like the constant updates without having to purchase the software repeatedly.
    • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
    • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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    Microsoft
    • Personally, I would say that by using Microsoft Teams, it upped my collaboration with my colleagues by around 50% or around more than half of what I usually did prior to using it.
    • I had 100% show rate and attendance on all of my meetings in the past 6 months.
    • If I may add, I also have been chattier & collaborative towards my colleagues in past 3 months particularly the month of December when we had huge traffic at work. I would estimate this behavior to have been increased by around 60% than what I usually incur during normal operating days.
    Incentivized
    Read full review
    ScreenShots