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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics SL

    Score5.1 out of 10
    N/AMicrosoft Dynamics SL is one of the ERP products in the Dynamics family. This product was acquired from Solomon 2000. The product is typically used by SMBs, particularly in project-based businesses (e.g. construction). It has strong accounting and project management capabilities.N/A

    NetSuite ERP

    Score8.1 out of 10
    N/ANetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.N/A

    SAP Concur

    Score8.3 out of 10
    N/ASAP Concur is a SaaS expense report management product, and handles corporate travel booking, expense report automation, reimbursement, audit, and business intelligence, and corporate card integration.

    $7

    per month

    Pricing
    Microsoft Dynamics SLNetSuite ERPSAP Concur
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Base
    $7.00
    per report (average price)
    Plus
    $11.00
    Offerings
    Pricing Offerings
    Microsoft Dynamics SLNetSuite ERPSAP Concur
    Free Trial
    NoNoYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details—Users subscribe to NetSuite for an annual license fee. The license is made up of three main components: core platform, optional modules and the number of users. There is also a one-time implementation fee for initial setup. New modules and users and can be added as a business grows.—
    More Pricing Information
    Community Pulse
    Microsoft Dynamics SLNetSuite ERPSAP Concur
    Considered Multiple Products
    Microsoft
    No answer on this topic
    NetSuite
    Chose NetSuite ERP
    For accounts payable , NetSuite far outweighs these other software and ERP platforms that I have used in the past. Speaking from someone with over 25 years accounts payable experience, you want an ERP system that is going to save time money and increase productivity. Exploring …
    Incentivized
    Chose NetSuite ERP
    I was not the selector of the vendor for NetSuite ERP, and it is now the interface I am most used to. I would recommend SAP and their full suite of products, currently only using Concur, as I think it has a slightly cleaner and less cluttered interface, however I do not know if …
    Incentivized
    Chose NetSuite ERP
    for the price point and that would handle our usage billing needs Sage Intacct was the only option that competed -- visually and some key feature like saved searches/export, reporting and NSPB pushed NetSuite about Sage -- but overall we liked and trusted the sales team at …
    Incentivized
    Chose NetSuite ERP
    The user interface of NetSuite ERP is more intuitive and the data captured in the transactions is more detailed. There appears to be more features in NetSuite ERP and flexibility in what can be done, ie Saved Searches, versus the other system.
    Incentivized
    Chose NetSuite ERP
    Navigation, Search, and Reporting are all superior in NetSuite ERP
    Incentivized
    Chose NetSuite ERP
    Oracle EBS is on prem and has oudated UI. NetSuite has great UI and easy to navigate and get to the data.
    Incentivized
    Chose NetSuite ERP
    In my opinion, it better for expense management
    Incentivized
    Chose NetSuite ERP
    In my opinion, HCM Workday is way better. NetSuite ERP is a better transactional financial system but as a hard core accounting processes, Workday seems to be better, ie fixed assets in my opinion.
    Incentivized
    Chose NetSuite ERP
    NetSuite vs. SAP Business One: SAP Business One is renowned for its capabilities, but it can be complex and costly to implement. NetSuite’s cloud-based nature appealed to us because of its flexibility and lower initial investment. We chose NetSuite for its agility and …
    Incentivized
    Chose NetSuite ERP
    NetSuite is a smaller market; it is a bit more flexible in how to configure but challenging for users who have only used 'big ERPs.
    Incentivized
    Chose NetSuite ERP
    I do not have a lot of experience with other ERPs and did not specifically select NetSuite ERP. However, I believe NetSuite EPR is very customizable and has the ability to do virtually anything you want it to do. With a developer, there are many possibilities. Also, it has a …
    Incentivized
    Chose NetSuite ERP
    NetSuite ERP is user friendly and allows for us to implement and deploy solutions without much help from the IT department. It also is a "fluid" solution that utilizes a relational database which allows for transactions and records to be connected.
    Incentivized
    Chose NetSuite ERP
    NetSuite ERP is leaps and bounds above their competitors in both functionality and design.
    Incentivized
    Chose NetSuite ERP
    Being an integrated cloud based solution provides a level of consistency and integration that other products that started on on-prem solutions can not match.
    Incentivized
    Chose NetSuite ERP
    Netsuite has been a big improvement over Epicor. The Epicor product we used was 2 different applications, financial & projects. We had many issues with the 2 Epicor applications staying in sync. Netsuite incorporated all of those functions
    Incentivized
    Chose NetSuite ERP
    NetSuite was selected as it was stated to be able to account at the task level. Our company manages financial information at the task level.
    Incentivized
    Chose NetSuite ERP
    Much better ERP for overall usage and performance. Much better functionality for more productive qorkflows
    Incentivized
    Chose NetSuite ERP
    In my opinion, SAP ERP is a monster of a program. It is extremely difficult to implement due its complexity. NetSuite is much easier and cheaper to implement. It is also easy to add entities in NS. However, if a robust system is needed or your company is medium to large in …
    Incentivized
    Chose NetSuite ERP
    NetSuite is significantly more intuitive and user friendly than SAP. SAP navigation was slow and difficult to find what you're looking for without backend codes. With NetSuite, there's a useful global search feature to quickly find what you need and robust capabilities for …
    Incentivized
    Chose NetSuite ERP
    Zuora - does one thing and not that well. The best thing about it is consolidated invoicing. It's a point solution that thinks it's a platform. It's difficult to navigate, the navigation doesn't make much sense, and any customization is really just a deceptive crutch. NetSuite …
    Incentivized
    Chose NetSuite ERP
    NetSuite is not as strong as Salesforce in many areas, but in 2009 when we made the switch the financial packages were stronger than the options with Salesforce. At the time we currently used Salesforce, but would have needed to do a major "upgrade". It was decided it was …
    Incentivized
    SAP Concur
    Chose SAP Concur
    I’ve used Oratravel which has more hotel options
    Incentivized
    Chose SAP Concur
    Honestly, it's been so long since I've used NetSuite for expense management it'd be difficult to compare due to the advances in mobile solutions.
    Incentivized
    Chose SAP Concur
    Although Certify is more user-friendly, Concur provides much more robust features. The main reason we chose Concur was the audit history and the ability to set reimbursement limits and options for a 2nd manager approval if the requested amount met certain thresholds. There was …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    280 Answers
    94%
    Would buy again
    732 Answers
    Delivers good value for the price
    No answers on this topic
    92%
    Delivers good value for the price
    240 Answers
    95%
    Delivers good value for the price
    586 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    282 Answers
    95%
    Happy with the feature set
    738 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    79%
    Lived up to sales and marketing promises
    151 Answers
    93%
    Lived up to sales and marketing promises
    385 Answers
    Implementation went as expected
    No answers on this topic
    70%
    Implementation went as expected
    154 Answers
    94%
    Implementation went as expected
    419 Answers
    Features
    Microsoft Dynamics SLNetSuite ERPSAP Concur
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    8.5
    2 Ratings
    12% above category average
    NetSuite ERP
    1.1
    15 Ratings
    149% below category average
    SAP Concur
    -
    Ratings
    Pay calculation9.62 Ratings1.013 Ratings00 Ratings
    Direct deposit files9.01 Ratings1.39 Ratings00 Ratings
    Benefit plan administration00 Ratings1.010 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    6.0
    6 Ratings
    23% below category average
    NetSuite ERP
    9.2
    74 Ratings
    19% above category average
    SAP Concur
    -
    Ratings
    API for custom integration6.06 Ratings9.264 Ratings00 Ratings
    Plug-ins6.04 Ratings9.947 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    8.7
    10 Ratings
    3% above category average
    NetSuite ERP
    9.7
    81 Ratings
    14% above category average
    SAP Concur
    -
    Ratings
    Single sign-on capability7.49 Ratings9.762 Ratings00 Ratings
    Role-based user permissions10.09 Ratings9.880 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    8.0
    10 Ratings
    6% above category average
    NetSuite ERP
    9.9
    72 Ratings
    27% above category average
    SAP Concur
    -
    Ratings
    Dashboards8.06 Ratings9.971 Ratings00 Ratings
    Standard reports8.010 Ratings9.970 Ratings00 Ratings
    Custom reports8.010 Ratings9.970 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    7.1
    11 Ratings
    8% below category average
    NetSuite ERP
    7.9
    323 Ratings
    2% above category average
    SAP Concur
    -
    Ratings
    Accounts payable6.011 Ratings8.4317 Ratings00 Ratings
    Accounts receivable6.08 Ratings8.4293 Ratings00 Ratings
    Global Financial Support6.02 Ratings9.926 Ratings00 Ratings
    Primary and Secondary Ledgers6.63 Ratings9.928 Ratings00 Ratings
    Journals and Reconciliations3.04 Ratings9.341 Ratings00 Ratings
    Configurable Accounting8.03 Ratings9.935 Ratings00 Ratings
    Standardized Processes6.03 Ratings9.937 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    5.7
    6 Ratings
    33% below category average
    NetSuite ERP
    9.1
    48 Ratings
    13% above category average
    SAP Concur
    -
    Ratings
    Inventory tracking5.06 Ratings10.047 Ratings00 Ratings
    Location management6.03 Ratings9.635 Ratings00 Ratings
    Automatic reordering00 Ratings8.928 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    6.2
    4 Ratings
    25% below category average
    NetSuite ERP
    9.4
    261 Ratings
    17% above category average
    SAP Concur
    -
    Ratings
    Pricing6.03 Ratings9.953 Ratings00 Ratings
    Order entry3.04 Ratings8.1257 Ratings00 Ratings
    Credit card processing7.02 Ratings8.937 Ratings00 Ratings
    Cost of goods sold7.03 Ratings9.548 Ratings00 Ratings
    Order Orchestration00 Ratings9.921 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    5.7
    4 Ratings
    28% below category average
    NetSuite ERP
    7.9
    259 Ratings
    5% above category average
    SAP Concur
    -
    Ratings
    Billing Management6.02 Ratings8.5248 Ratings00 Ratings
    Cash and Asset Management7.33 Ratings9.927 Ratings00 Ratings
    Travel & Expense Management5.01 Ratings9.831 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting6.32 Ratings8.927 Ratings00 Ratings
    Period Close6.04 Ratings9.935 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    4.7
    3 Ratings
    47% below category average
    NetSuite ERP
    6.6
    32 Ratings
    14% below category average
    SAP Concur
    -
    Ratings
    Budgeting and Forecasting7.33 Ratings6.026 Ratings00 Ratings
    Project Costing6.33 Ratings6.023 Ratings00 Ratings
    Cost Capture2.12 Ratings6.022 Ratings00 Ratings
    Capital Project Management8.01 Ratings4.014 Ratings00 Ratings
    Project Revenue Recognition2.01 Ratings6.922 Ratings00 Ratings
    Customer Contract Compliance00 Ratings9.913 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    6.3
    1 Ratings
    17% below category average
    NetSuite ERP
    3.1
    12 Ratings
    83% below category average
    SAP Concur
    -
    Ratings
    Award Lifecycle Management6.01 Ratings3.57 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    6.0
    1 Ratings
    22% below category average
    NetSuite ERP
    9.4
    16 Ratings
    23% above category average
    SAP Concur
    -
    Ratings
    Production Management6.01 Ratings8.914 Ratings00 Ratings
    Production Process Design00 Ratings8.912 Ratings00 Ratings
    Configuration Management00 Ratings9.910 Ratings00 Ratings
    Work Execution00 Ratings9.912 Ratings00 Ratings
    Manufacturing Costs00 Ratings8.914 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    6.0
    1 Ratings
    20% below category average
    NetSuite ERP
    8.3
    177 Ratings
    12% above category average
    SAP Concur
    -
    Ratings
    Inventory Planning6.01 Ratings7.6174 Ratings00 Ratings
    Forecasting00 Ratings8.817 Ratings00 Ratings
    Performance Monitoring00 Ratings8.914 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    -
    Ratings
    NetSuite ERP
    4.1
    17 Ratings
    53% below category average
    SAP Concur
    -
    Ratings
    Project Planning and Scheduling00 Ratings8.914 Ratings00 Ratings
    Task Insight for Project Managers00 Ratings3.311 Ratings00 Ratings
    Project Mobile Functionality00 Ratings3.010 Ratings00 Ratings
    Definable Resource Pools00 Ratings3.68 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    -
    Ratings
    NetSuite ERP
    3.3
    19 Ratings
    73% below category average
    SAP Concur
    -
    Ratings
    Bids Analyzed and Compared00 Ratings3.58 Ratings00 Ratings
    Contract Authoring00 Ratings1.910 Ratings00 Ratings
    Contract Repository00 Ratings3.58 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings3.613 Ratings00 Ratings
    Supplier Management00 Ratings9.913 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    -
    Ratings
    NetSuite ERP
    3.1
    11 Ratings
    74% below category average
    SAP Concur
    -
    Ratings
    Risk Repository00 Ratings3.58 Ratings00 Ratings
    Control Management00 Ratings1.911 Ratings00 Ratings
    Control Efficiency Assessments00 Ratings3.57 Ratings00 Ratings
    Issue Detection00 Ratings3.58 Ratings00 Ratings
    Remediation and Certification00 Ratings3.58 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    -
    Ratings
    NetSuite ERP
    3.1
    17 Ratings
    77% below category average
    SAP Concur
    -
    Ratings
    Transportation Planning and Optimization00 Ratings2.89 Ratings00 Ratings
    Transportation Execution Management00 Ratings2.88 Ratings00 Ratings
    Trade and Customs Management00 Ratings2.88 Ratings00 Ratings
    Fulfillment Management00 Ratings9.914 Ratings00 Ratings
    Warehouse Workforce Management00 Ratings2.511 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    -
    Ratings
    NetSuite ERP
    3.9
    13 Ratings
    62% below category average
    SAP Concur
    -
    Ratings
    Proposal Management00 Ratings2.610 Ratings00 Ratings
    Product Master Data Management00 Ratings3.29 Ratings00 Ratings
    Expense Management
    Comparison of Expense Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    SAP Concur
    8.4
    564 Ratings
    1% above category average
    Employee Expense Reporting00 Ratings00 Ratings8.4556 Ratings
    Corporate Card Reconciliation00 Ratings00 Ratings8.3420 Ratings
    Payment Management
    Comparison of Payment Management features of Microsoft Dynamics SL and NetSuite ERP and SAP Concur
    Feature
    Microsoft Dynamics SL
    -
    Ratings
    NetSuite ERP
    -
    Ratings
    SAP Concur
    8.2
    495 Ratings
    2% above category average
    Customizable Approval Policies00 Ratings00 Ratings8.2434 Ratings
    Financial Document Management00 Ratings00 Ratings8.5369 Ratings
    Payment Status Tracking00 Ratings00 Ratings8.6429 Ratings
    Payment Audit Trail00 Ratings00 Ratings8.3400 Ratings
    Duplicate Bill Detection00 Ratings00 Ratings7.6358 Ratings
    Advanced OCR00 Ratings00 Ratings8.2313 Ratings
    Electronic Funds Transfer00 Ratings00 Ratings8.4287 Ratings
    Best Alternatives
    Microsoft Dynamics SLNetSuite ERPSAP Concur
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Brex
    Score9 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Zoho One
    Score9.2 out of 10
    Expensify
    Score9 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
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    User Ratings
    Microsoft Dynamics SLNetSuite ERPSAP Concur
    Likelihood to Recommend
    5.0
    (18 ratings)
    8.5
    (422 ratings)
    8.3
    (1014 ratings)
    Likelihood to Renew
    5.4
    (8 ratings)
    7.6
    (50 ratings)
    8.4
    (48 ratings)
    Usability
    3.0
    (7 ratings)
    8.0
    (283 ratings)
    8.2
    (244 ratings)
    Availability
    9.9
    (2 ratings)
    9.0
    (16 ratings)
    8.3
    (16 ratings)
    Performance
    1.0
    (1 ratings)
    8.0
    (15 ratings)
    6.8
    (13 ratings)
    Support Rating
    9.5
    (4 ratings)
    5.4
    (217 ratings)
    7.8
    (45 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    5.9
    (7 ratings)
    Online Training
    1.0
    (1 ratings)
    6.4
    (10 ratings)
    8.2
    (6 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    5.4
    (17 ratings)
    7.9
    (16 ratings)
    Configurability
    -
    (0 ratings)
    8.7
    (5 ratings)
    8.1
    (10 ratings)
    CPA Rating
    -
    (0 ratings)
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.3
    (3 ratings)
    8.1
    (63 ratings)
    Product Scalability
    1.4
    (2 ratings)
    9.0
    (8 ratings)
    8.9
    (62 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.8
    (2 ratings)
    6.0
    (9 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    5.6
    (10 ratings)
    User Testimonials
    Microsoft Dynamics SLNetSuite ERPSAP Concur
    Likelihood to Recommend
    Microsoft
    For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
    Incentivized
    Read full review
    NetSuite
    NetSuite ERP is a very robust ERP. For a small business, it might be overkill and even too expensive. What I mean by this is that there are advanced functionalities that NetSuite ERP has, such as forecasting, warehouse management, and custom workflows, that are not necessary for a small business. However, as a business starts to grow, NetSuite ERP provides endless growth opportunity to meet a companies needs. We are still technically a small company of only 15 employees, but NetSuite ERP has the ability to help us grow and we will not outgrow NetSuite ERP. NetSuite ERP can handle financial tracking with P&L, tax calculations, shipping, vendor management, and so much more.
    Incentivized
    Read full review
    SAP Concur
    Most other products don't offer solutions for US statutory compliance. Concur handles it natively by localizing legal requirements and VAT reclamation. Another key benefit is that it enforces formal authorizations before an employee can even book a ticket. It can also enforce strict spending caps and mandatory justification for specific fields.
    Incentivized
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    Pros
    Microsoft
    • Provides flexibility for complex project based cost accounting
    • Strong and flexible allocation processer for cost allocations, markups, and pricing
    • A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
    • Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
    • Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
    • Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
    Incentivized
    Read full review
    NetSuite
    • It is an accounting system first and foremost.
    • We can add Manufacturing/Inventory features that we need for a manufacturing environment.
    • System Information/System Notes - Tracking of changes to almost everything. This is incredibly helpful for audits and investigations.
    • NetSuite ERP is integrating AI into their processes which will be super interesting!
    Incentivized
    Read full review
    SAP Concur
    • Self service and easy to navigate
    • Available on all mobile devices
    • Provides travel options such as airlines for the destination with several options
    • Automatically define check in and check out dates and time for hotels
    • Reminds users to book other travel related activities
    Incentivized
    Read full review
    Cons
    Microsoft
    • Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
    • I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
    • Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
    Incentivized
    Read full review
    NetSuite
    • I have found it to be a bit slow sometimes when saving.
    • I am not sure if this is Chase Bank or NetSuite, but a direct link to upload bank transactions or credit card transactions would be nice.
    • This is too hard, bc Netsuite works really well.
    Read full review
    SAP Concur
    • It is not very straightforward on how to add in loyalty programs. I've had several instances where my loyalty programs don't carry through with my booking
    • Expense reports are tedious to build, especially when you have several expenses to enter from a company trip
    • The new AI functions for reading uploaded receipts has never worked for me, requiring me to do it manually anyways
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.
    Incentivized
    Read full review
    NetSuite
    NetSuite is able to cover all of our needs, spanning multiple departments and managerial levels. We use it daily for a multitude of functions, including creating promotions, estimating inventory, pulling historical reports, forecasting sales, and more. Overall, we're very satisfied with NetSuite as an ERP solution and recommend it to medium to large businesses.
    Incentivized
    Read full review
    SAP Concur
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Incentivized
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    Usability
    Microsoft
    I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
    Incentivized
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    NetSuite
    NetSuite is a cloud tool, and is easy to implement for mid-sized organizations. It comes with standard forms/ printing layouts, and financial reporting (both summary and detailed), which are very handy for business users. In addition to these, with 99.99% service availability, NetSuite makes it one of the most reliable ERP tools available on the market.
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    SAP Concur
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
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    Reliability and Availability
    Microsoft
    We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
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    NetSuite
    It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
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    SAP Concur
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
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    Performance
    Microsoft
    No answers on this topic
    NetSuite
    Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
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    SAP Concur
    Performance-wise, it's good, loads pages quickly, and reports are highly accurate and easy to understand. Also, we can generate custom reports as needed, and we have integrated with a few other apps, and we have not seen any downgrade in performance.
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    Support Rating
    Microsoft
    Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
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    NetSuite
    I would like to give 8 rating for NetSuite support and reason for that is below: Whenever we faced any technical or functional issues we tried to reach out to NEtSuite support but response was not immediate. We told them about the urgency of the issue but still we were not getting response on time. Then, we have to reach out to AE to get things resolved.
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    SAP Concur
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
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    In-Person Training
    Microsoft
    No answers on this topic
    NetSuite
    I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
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    SAP Concur
    My Seniors were the ones who taught me about Concur. Concur Support team has sent me training links and answered me in their tickets too. Usually they are helpful and knows their stuff. There are times when webex meetings is conducted for reporting training. They were very patient and took down all the details from me.
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    Online Training
    Microsoft
    No answers on this topic
    NetSuite
    Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
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    SAP Concur
    The person on the online training was very through and helped us with all questions. The trainer was excellent—very knowledgeable, engaging, and easy to understand. If you'd like, I can tailor it for a formal evaluation or add specific strengths
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    Implementation Rating
    Microsoft
    Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
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    NetSuite
    I felt NetSuite Professional Services did an excellent job of guiding us in the implementation. I also felt our internal teams were a little resistant to the change and engagement of new software. Had we performed better engaging and buying into the new software, I would be able to rate the implementation better. Therefore, the lower number should not be viewed as a deficiency with the software or the professional services teams, but as an reminder of how important complete buy-in from the local users is.
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    SAP Concur
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area. A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
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    Alternatives Considered
    Microsoft
    Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
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    NetSuite
    NetSuite by far is the most expensive; However, compared to the 3 systems notated, the overall functionality, capability and reporting advantages make it my top choice for companies experiencing exponential growth across all departments. Its a best in class solution for just about any user.
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    SAP Concur
    Expensify and Zoho Expense work for small and mid-size businesses. Big multinationals do not receive benefits from the apps. Coupa is good as a solution for organizations with non-SAP leading systems. If you plan to use SAP ERP as the main/lending system then SAP Concur is the best solution, mainly for its native integration with SAP ecosystem.
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    Scalability
    Microsoft
    Since the backbone of the database is MS SQLServer, the database can be easily scaled.
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    NetSuite
    We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
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    SAP Concur
    This program has been very helpful, user friendly and has been a great asset to use to assist with time management. Not only are leadership involved with using this program but all staff as well. This is also a great way to hold each accountable. Easy startup with not many means for hands on training
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    Return on Investment
    Microsoft
    • More time is spent on manipulating reports which can and should be automated.
    • Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
    • The lack of a user friendly interface requires more training and a bigger learning curve for staff.
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    NetSuite
    • NetSuite software has improved our process controls and enhanced cash management, especially in huge projects.
    • The software has helped us with budgeting, forecasting, and real-time financial reporting.
    • Introduction of NetSuite ERP into our organisation has completely changed the way we do things by enhancing compliance, ensuring real-time project milestone tracking, and enabling portfolio management.
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    SAP Concur
    • It makes the entire process of expense management crystal clear and thus helps in maintaining the trust of the employees, and thereby having good rapport of the company among the employees.
    • It helps in detecting the duplicate bills, thereby saving lots of money of the company.
    • It also helps in payment audits and thereby it helps in improving the overall process.
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    ScreenShots

    NetSuite ERP Screenshots

    Screenshot of Roles-based dashboardsScreenshot of MCP AI ConnectorScreenshot of NetSuite Cash 360 Dashboard

    SAP Concur Screenshots

    Screenshot of a picture of a receipt snapped from a smartphoneScreenshot of analytics from SAP ConcurScreenshot of the integrated travel and expense applicationScreenshot of the SAP Concur mobile app