104 Ratings
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Score 8 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

Microsoft System Center Operations Manager (SCOM)

More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
Anonymous | TrustRadius Reviewer

Watchman Monitoring

If you are in IT consulting or manage any fleet of computers, both Mac and PC (and yes Linux) - you should have this installed. It will be able to provide you the information needed to repair computers and avoid productivity loss by users.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

Microsoft System Center Operations Manager (SCOM)
8.5
Watchman Monitoring
Application monitoring
Microsoft System Center Operations Manager (SCOM)
8.7
Watchman Monitoring
Database monitoring
Microsoft System Center Operations Manager (SCOM)
9.0
Watchman Monitoring
Threshold alerts
Microsoft System Center Operations Manager (SCOM)
9.6
Watchman Monitoring
Predictive capabilities
Microsoft System Center Operations Manager (SCOM)
7.5
Watchman Monitoring
Application performance management console
Microsoft System Center Operations Manager (SCOM)
7.7
Watchman Monitoring
Collaboration tools
Microsoft System Center Operations Manager (SCOM)
8.2
Watchman Monitoring
Out-of-the box templates to monitor applications
Microsoft System Center Operations Manager (SCOM)
8.6
Watchman Monitoring
Application dependency mapping and thresholding
Microsoft System Center Operations Manager (SCOM)
7.4
Watchman Monitoring
Virtualization monitoring
Microsoft System Center Operations Manager (SCOM)
8.9
Watchman Monitoring
Server availability and performance monitoring
Microsoft System Center Operations Manager (SCOM)
9.5
Watchman Monitoring
Server usage monitoring and capacity forecasting
Microsoft System Center Operations Manager (SCOM)
8.1
Watchman Monitoring
IT Asset Discovery
Microsoft System Center Operations Manager (SCOM)
8.9
Watchman Monitoring

Monitoring Tasks

Microsoft System Center Operations Manager (SCOM)
Watchman Monitoring
9.7
Remote monitoring
Microsoft System Center Operations Manager (SCOM)
Watchman Monitoring
10.0
Multi-device monitoring
Microsoft System Center Operations Manager (SCOM)
Watchman Monitoring
10.0
Automated alerts and notifications
Microsoft System Center Operations Manager (SCOM)
Watchman Monitoring
9.0

Management Tasks

Microsoft System Center Operations Manager (SCOM)
Watchman Monitoring
7.0
Software and hardware inventory
Microsoft System Center Operations Manager (SCOM)
Watchman Monitoring
7.0

Reporting

Microsoft System Center Operations Manager (SCOM)
Watchman Monitoring
7.5
Customizable reporting
Microsoft System Center Operations Manager (SCOM)
Watchman Monitoring
7.0
Risk analysis
Microsoft System Center Operations Manager (SCOM)
Watchman Monitoring
8.0

Pros

Microsoft System Center Operations Manager (SCOM)

  • Pick real-time health data from a large number of systems through their agent services installed on those remote systems.
  • Have the ability to directly create an incident in snow with its SCOM-SNOW Integration pack.
  • Have the capability to design activities to perform actions on apps or infrastructure components directly from SCOM Dashboard.
Anonymous | TrustRadius Reviewer

Watchman Monitoring

  • Super easy to deploy.
  • Integrates well with ZenDesk and YourComputerInventory.com.
  • Website is very clear and email to manage.
  • Support is awesome.
  • Super lightweight package.
Anonymous | TrustRadius Reviewer

Cons

Microsoft System Center Operations Manager (SCOM)

  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
Anonymous | TrustRadius Reviewer

Watchman Monitoring

  • Would like to see non-computer deployment agent - such as Synology.
  • Since it's mainly reporting, this isn't necessary improvement, but it would be good if it can receive data - so in case we can't ping a machine, maybe use Watchman as a backdoor - but that would go against it's main principles.
Anonymous | TrustRadius Reviewer

Support Rating

Microsoft System Center Operations Manager (SCOM)

Microsoft System Center Operations Manager (SCOM) 7.7
Based on 18 answers
We are very pleased with the support provided by the Microsoft System Center Operations Manager team. At first, we were quite hesitant to contact support, but the support team showed a very proactive approach and helped with a bunch of issues which would be much harder to overcome on our own, especially when deploying the platform for the first time.
Anonymous | TrustRadius Reviewer

Watchman Monitoring

No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft System Center Operations Manager (SCOM)

We didn't consider any other alternatives, nor did we try or demo any other product prior to our purchase of SCOM. I know there are several other products out that perform many of the same functions and more such as SolarWinds, however, those products are pricey as well and we decided to stick with the Microsoft product in the end.
Joe Spradlin | TrustRadius Reviewer

Watchman Monitoring

No answers on this topic

Return on Investment

Microsoft System Center Operations Manager (SCOM)

  • We wanted to make sure that updates and patches deployed are actually successfully installed on devices and other tools cannot match SCOM for detailed feedback on deployment status.
  • We can now confidently provide management and security teams on successful update of security patches with high accuracy.
  • Deployment complexity took over a year to fully implement all necessary features with help of consultants and in house teams. Wish it was simpler.
Anonymous | TrustRadius Reviewer

Watchman Monitoring

  • I've been using it since the day it came out - there have so many times where a machine has had an error reported by Watchman that we've been able to save the client before something terrible happened.
  • The ROI is there - you can easily resell this product to your clients, or wrap it into your product offering.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Microsoft System Center Operations Manager (SCOM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Microsoft System Center Operations Manager (SCOM) Editions & Modules

Additional Pricing Details

Watchman Monitoring

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$79 Up to 25 Devices

Watchman Monitoring Editions & Modules

On-premise Edition
Watchman Monitoring$79.001
Watchman Monitoring$199.002
Watchman Monitoring$299.003
  1. Up to 25 Devices
  2. Up to 1500 Devices
  3. Over 1500 Devices
SaaS Edition
Watchman Monitoring$79.001
Watchman Monitoring$199.002
Watchman Monitoring$299.003
  1. Up to 25 Devices
  2. Up to 1500 Devices
  3. Over 1500 Devices
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Microsoft System Center Operations Manager (SCOM)
8.7
Watchman Monitoring
10.0

Support Rating

Microsoft System Center Operations Manager (SCOM)
7.7
Watchman Monitoring

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