Nextiva Contact Center vs. NexxPhase Customer Engagement Platform
Nextiva Contact Center vs. NexxPhase Customer Engagement Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
NexxPhase CEP | N/A | NexxPhase in Atlanta, Georgia offers their Customer Engagement Platform as an omnichannel customer contact & call center solution. | N/A |
Nextiva Contact Center | NexxPhase Customer Engagement Platform | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Contact Center | NexxPhase Customer Engagement Platform | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Nextiva Contact Center | NexxPhase Customer Engagement Platform | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Nextiva Contact Center | NexxPhase Customer Engagement Platform | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | NexxPhase Customer Engagement Platform | |
---|---|---|
Likelihood to Recommend | 9.1 (31 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Nextiva Contact Center | NexxPhase Customer Engagement Platform | |
---|---|---|
Likelihood to Recommend | Nextiva | Nexxphase No answers on this topic |
Pros | Nextiva | Nexxphase No answers on this topic |
Cons | Nextiva | Nexxphase No answers on this topic |
Likelihood to Renew | Nextiva | Nexxphase No answers on this topic |
Support Rating | Nextiva | Nexxphase No answers on this topic |
Alternatives Considered | Nextiva | Nexxphase No answers on this topic |
Return on Investment | Nextiva | Nexxphase No answers on this topic |
ScreenShots |