Nextiva Contact Center vs. Star2Star Contact Center (StarCenter)
Nextiva Contact Center vs. Star2Star Contact Center (StarCenter)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user | |
Star2Star Contact Center (StarCenter) | N/A | The Star2Star Call Center solution (or StarCenter) includes advanced call routing, management, and reporting features. It is scalable from a few users to hundreds of users, and is designed to operate seamlessly across multiple locations. According to the vendor, the simple, web-based user interface makes it easy to add and administer queues and agents. Two of the reporting modules are StarView and SMART. StarView allows call center managers to: develop a key performance indicator dashboard… | N/A |
Nextiva Contact Center | Star2Star Contact Center (StarCenter) | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nextiva Contact Center | Star2Star Contact Center (StarCenter) | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Nextiva Contact Center | Star2Star Contact Center (StarCenter) | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nextiva Contact Center | Star2Star Contact Center (StarCenter) | |
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Likelihood to Recommend | 9.1 (31 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Nextiva Contact Center | Star2Star Contact Center (StarCenter) | |
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Likelihood to Recommend | Nextiva | Star2Star Communications No answers on this topic |
Pros | Nextiva | Star2Star Communications No answers on this topic |
Cons | Nextiva | Star2Star Communications No answers on this topic |
Likelihood to Renew | Nextiva | Star2Star Communications No answers on this topic |
Support Rating | Nextiva | Star2Star Communications No answers on this topic |
Alternatives Considered | Nextiva | Star2Star Communications No answers on this topic |
Return on Investment | Nextiva | Star2Star Communications No answers on this topic |
ScreenShots |