NexxPhase Customer Engagement Platform vs. Zendesk Talk
NexxPhase Customer Engagement Platform vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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NexxPhase CEP | N/A | NexxPhase in Atlanta, Georgia offers their Customer Engagement Platform as an omnichannel customer contact & call center solution. | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
NexxPhase Customer Engagement Platform | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
NexxPhase Customer Engagement Platform | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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NexxPhase Customer Engagement Platform | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
NexxPhase Customer Engagement Platform | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.1 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
NexxPhase Customer Engagement Platform | Zendesk Talk | |
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Likelihood to Recommend | Nexxphase No answers on this topic | Zendesk |
Pros | Nexxphase No answers on this topic | Zendesk |
Cons | Nexxphase No answers on this topic | Zendesk |
Support Rating | Nexxphase No answers on this topic | Zendesk |
Alternatives Considered | Nexxphase No answers on this topic | Zendesk |
Return on Investment | Nexxphase No answers on this topic | Zendesk |
ScreenShots |