Likelihood to Recommend We continue to remain the only professional baseball team that utilizes NOVAtime for our scheduling of staff, mostly because it was designed to schedule hospital workers. The lag time when updating the ASM is extremely time consuming and the inability to work in multiple internet tabs or windows makes it that much more inefficient. I am sure it is a fantastic system for other organizations but it continues to be a challenge for us.
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If your employees are in a regular schedule (i.e. 9 to 5) with no overtime then WaspTime is well suited for you. In our case, we have different shifts, overtime, weekends, and double-overtime and we feel the software limitation since we have to double-check and use alternate Excel sheets to calculate the time. Our decision was also financial. We didn't want to pay every monthly forever, so in that aspect, WaspTime was one of the few prospects that kept it affordable.
Read full review Pros The report database is very extensive--there is a report for everything Easy to use Various ways for EEs and supervisors to access information Read full review Wasp Barcode Technologies
Time goes from the swipe of a card to an accessible database that employees have access to immediately. Managers can review and adjust clocked times. Automatically generates reports, there are about 30-40 different available, but we only use one for payroll. Read full review Cons There does need to be more support and knowledge when it comes to alternate workweek schedule types (9/80, etc.), as there have been a few unique challenges with those. Read full review Wasp Barcode Technologies
Doesn't calculate overtime for Canadian properly as our rules are slightly different and consider both daily and weekly total for overtime. Can't set own payroll cut off days, as a company we had to abide by their given rules. Problem calculating times for weeks splitting two cut-off periods. The problem is that the software is not considering the fact that the worker has worked the whole week and that the rest of the week is overtime. Read full review Likelihood to Renew The overall satisfaction within the organization has been luke warm, at best. The software may be more conducive for a hospital but I believe there is a reason why we are the lone baseball team utilizing it.
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Usability On the employee's side of things, Novatime is pretty intuitive and fairly easy to use. All they have to do is either press a button to punch in or punch out. If they are entering in their hours, all they have to do is type in the number of hours per day. On the manager's side of things, Novatime is also fairly easy to use. It highlights in red any missed punches and in green any OT that the employee has. There are links on the homepage of the manager's page that will lead them to a list of all their employees' missed punches for a pay period and they can fix them all before payroll is due. Novatime becomes a bit more complicated on the administrator's side. The issues I have run into with Novatime normally come after updates/upgrades to their system. They have been getting better, but the administrator's side is still a bit clunky and takes a while to find what you are looking for. It is not as intuitive as the other sides and takes a bit of computer knowledge to figure it out.
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Support Rating The program itself can be customized in many different ways to meet the needs of the company/organization that it is working with. The charts/graphs on the new homepage are somewhat helpful and link to useful information. It has some really nice scheduling features that allow managers to see the difference between hours expected to work and actual hours worked as well as overtime, absences, and non-scheduled shifts. Processing payroll is quite simple. PTO request off is straightforward.
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Alternatives Considered The product is easy to use, and everyone picks up on it quickly. It is less expensive, and has more to offer than any other product I’ve found.
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In fact, I don't remember the names of all the competitors we compared. What I do remember is that WaspTime were one of the few that didn't have a monthly cost. We had to pay an upfront cost for the user license but that was it, and I think they were the only one doing that. One of the other requirements that it met was that it exports the times to our company accounting software, and they were the only one able to do it. Most competitors handle everything on the cloud. Sadly we haven't used that feature yet, we are happy the way it generates reports
Read full review Return on Investment We have had a few scenarios where the PTO accrual dropped off and it did take 3 attempts of reaching out to customer service to get it sorted. The customer service team has collaborated with me in creating new PTO categories to automate certain needs to save me some time. Read full review Wasp Barcode Technologies
Streamlining of the payroll process throughout the company. Having to manually calculate certain employee's times because the software can't handle certain situations. The ability to check someone's time whenever we want. Read full review ScreenShots