Oracle Entitlements Server is an authorization solution.
N/A
UZIO
Score 1.7 out of 10
Small Businesses (1-50 employees)
UZIO is a SaaS-based online marketplace that provides intuitive, cloud-based HR, payroll and benefits
management software and services purpose-built for these small and
mid-sized businesses. UZIO
Payroll is presented by the vendor as an easy-to-use, fully integrated cloud-based payroll software solution-
with your HR…
$4
per month
Pricing
Oracle Entitlements Server
UZIO
Editions & Modules
No answers on this topic
Time Tracking
$2
per month, per employee
HRIS
$4
per month, per employee
Ben Admin
$4
per month, per employee*
Payroll
$4.50
per month, per employee
Offerings
Pricing Offerings
Oracle Entitlements Server
UZIO
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
—
*Benefits Administration is free with UZIO for Brokers
Could be suited for cases where authorization policies change extremely frequently and unpredictably. For all other scenarios, I would avoid this product!
UZIO has been a lifesaver for us as a broker and for our clients. It saves everyone time and is a very user-friendly system for all users. We have always received very positive feedback from the employee users. Eliminating the need for paper documents is a necessity in the digital world today and UZIO has made that possible.
Horrible administration web UI - had to spend months with our database team to make an application's entitlements show up in < 30 seconds, difficult to navigate UI. It has sliders that make you think you can expand certain portions of the UI, but they do nothing. Many operations that must be done in day-to-day administration require 3 clicks per application, so this makes policy creation and distribution extremely time-consuming. A variety of random errors would occur and instead of friendly messages, full exceptions were shown to the user, including a stack trace. Often, this stack trace was so long, the box would overflow the screen and the user would be unable to close the popup box.
The built in Policy Decision Point's web service only supported returning a SINGLE entitlement at a time. This was completely inadequate (would have crippled our apps' performance) and somewhat laughable given this is an 'enterprise product'. We ended up having to write our own web-service which could check multiple entitlements at once using the Java API
Horrible Support - we opened at least 20 support cases and the majority were classified as bugs or product enhancements, and then nothing was done on them. I am pretty sure this product has no full-time developers, given the lack of progress seen on their product in over 2 years. A variety of issues went back and forth between the OES and Weblogic teams, both blaming each other, and never got resolved. When we tried to escalate, various Oracle manager folks claimed to be exerting pressure, but ultimately everything fell back on us (sorry, can't reproduce it on our end) and made no progress. Almost every support person we got did not speak fluent English, writing back in incomplete sentences, and confusing basic pronouns (he vs she), etc.
Lack of product documentation. It took us about a month of working with support to enable LDAPS binds for users logging into the admin UI (by default, it only worked with unsecure LDAP binds). All of such configuration was undocumented and we had to rely on support giving us explicit instructions. There was also a bevy of patches that had to be applied to 3 different components of the product in a specific order to work properly. Some patches caused regressions and broke functionality that previously had been corrected by a prior patch. They also released an entire new version (Patch Set 1 I believe) and forgot to increment the build number in the UI, causing much confusion. Any development house with basic build/release practices in place would have avoided this.
I saw one other competitor at a trade show, but unfortunately their product didn't seem much better. It forced administrators to dig through horribly complex expressions with lots of ANDs and ORs to debug a basic policy. I didn't think it would be easy enough to use.
