Likelihood to Recommend Well suited for: 1. Large and medium organisations who have the capacity to invest in IAM roadmap for long term. 2. Organisations with and existing oracle and partner applications ecosystem. 3. Scenario where the user base is on the higher side and organisations looking to scale up in near future. 4. Organisation with complex workflow need in identity management process. Not well suited for 1. Small organisations or even medium ones which have a lesser number of applications 2. Scenarios where custom connectors need to be developed but at the same time turnaround should be quick. 3. Scenarios when features you are looking for are missing, getting them added could take a lot of effort. 4. UI is not very user-friendly and needs to be customised. 5. Takes time to stablise post going live
Read full review SAP Identity Management manages organization identities centrally with a great amount of flexibility and efficiency. Compared to the conventional SAP solution of central user administration (CUA), SAP IDM (version 7.2/8.0) delivers a great number of benefits like: 1. Availability of connectors for non-SAP application identity management,
2. Modular/granular access management in the form of context-based business role definition.
3. It can be integrated with the SAP HR system for making entire user identity management automatic.
Read full review Pros It has a very well-defined and scalable framework (LDAP directory). It scales particularly well, going from a basic platform to a complex one using customisation and extensions. It integrates well with other components like SSO and Access Manager to provide comprehensive a one stop identity management solution. Read full review In my previous organization, to achieve the granularity of access based on organization restrictions, we implemented enabler role-based security roles. Provisioning the enabler roles through the SAP GRC was a great challenge (realistically improbable). Here came the SAP IDM to our rescue. It has a peculiar feature of context-based business role provisioning feature. Customized context & its association with security roles & user HR attributes, give us unique ability to achieve granularity of access provisioning. SAP IDM integrates with the SAP HR system and identity management becomes automatic. Read full review Cons The cost could be lower. Support. Identity. Read full review SAP Identity management should come up with connectors for almost all not SAP applications, which will enable the use of SAP IDM as a one-stop solution for organizations' identity management. Read full review Usability Overall good product and somewhat reliable when used in a specific manner. However, there are cons like unending bugs and no well-defined upgrade path. The product could have been more flexible and lite in terms of organisational infra needs. OIM is a robust product but other vendors are almost on-par now.
Read full review Support Rating As IDM heavily relies on JAVA/SQL as a development language, finding skills resources sometimes becomes challenging. But SAP has strong support available for this product which makes it reliable for long term use within an organization.
Read full review Alternatives Considered I was not involved in the purchasing decision, an enterprise architect who used Gartner as a source was influential
Read full review SAP IDM offers a great deal of benefits/features compared to conventional access provisioning with SAP.
1. Conventional SAP user administration solution like CUA has great limitations. e.g. only SAP systems can be managed. Low-performance issues, unreliable access provisioning, and risk analysis were missing.
2. SAP IDM integrates with SAP GRC solution to perform the reliable risk analysis before access provisioning. Its context feature allows granular access provisioning.
Read full review Return on Investment It has a great impact from moving us from paper based to full EHR Compliance It's easy to check and see how users get and lose access to the systems that are administered through OIM It's also helping in tying down Policies and procedures within the Orgainization Read full review SAP IDM has the huge potential to minimize risks arising out of disorganized identity management within an organization. As all identities are managed centrally, there is very little room for manipulation of an identity. As this solution has the ability to integrate with SAP GRC, risk analysis becomes mandatory before any access provisioning takes place. As the solution is automatic, hiring to employee exits is managed with a minimal margin of error. Read full review ScreenShots