What users are saying about
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307 Ratings
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159 Ratings

Paychex Flex

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307 Ratings
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Score 7.8 out of 100

Paylocity

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159 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Paychex Flex

Paychex Flex is a good software choice for small companies (11-50 people) with basic payroll needs. There is enough flexibility in the interface for the administrator to manually maneuver when adjustments need to be made, while also providing some "set it and forget it" features (ex. annual set per-pay-period deductions) and automatic payroll tax calculations.
Lonnie deMarco | TrustRadius Reviewer

Paylocity

We have a large and complicated payroll process which we were very excited that Paylocity was equipped to handle as long as we upload our payroll correctly. It is not, however, equipped to track these complex structures within the system because bonus metrics have to be tied to the position rather than the employee. Because of this, we have to use clunky custom fields with limited functionality
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Paychex Flex
7.0
Paylocity
7.1
Employee demographic data
Paychex Flex
8.6
Paylocity
6.9
Employment history
Paychex Flex
8.1
Paylocity
7.2
Job profiles and administration
Paychex Flex
8.0
Paylocity
8.2
Workflow for transfers, promotions, pay raises, etc.
Paychex Flex
7.8
Paylocity
7.2
Organizational charting
Paychex Flex
1.0
Paylocity
6.4
Organization and location management
Paychex Flex
7.8
Paylocity
6.4
Compliance data (COBRA, OSHA, etc.)
Paychex Flex
7.7
Paylocity
7.1

Payroll Management

Paychex Flex
8.1
Paylocity
7.1
Pay calculation
Paychex Flex
8.6
Paylocity
7.3
Off-cycle/On-Demand payment
Paychex Flex
7.5
Paylocity
6.8
Benefit plan administration
Paychex Flex
8.2
Paylocity
7.6
Direct deposit files
Paychex Flex
8.6
Paylocity
8.1
Salary revision and increment management
Paychex Flex
8.4
Paylocity
7.2
Reimbursement management
Paychex Flex
7.4
Paylocity
7.3
Support for external payroll vendors
Paychex Flex
Paylocity
5.5

Leave and Attendance Management

Paychex Flex
8.2
Paylocity
7.3
Approval workflow
Paychex Flex
8.2
Paylocity
7.8
Balance details
Paychex Flex
8.2
Paylocity
7.0
Annual carry-forward and encashment
Paychex Flex
8.1
Paylocity
7.2

Employee Self Service

Paychex Flex
8.3
Paylocity
8.0
View and generate pay and benefit information
Paychex Flex
8.6
Paylocity
8.0
Update personal information
Paychex Flex
8.5
Paylocity
9.2
View company policy documentation
Paychex Flex
7.9
Paylocity
7.6
View job history
Paychex Flex
8.3
Paylocity
7.8
Employee recognition
Paychex Flex
Paylocity
7.5

Asset Management

Paychex Flex
7.2
Paylocity
8.1
Tracking of all physical assets
Paychex Flex
7.2
Paylocity
8.1

HR Reporting

Paychex Flex
7.4
Paylocity
6.8
Report builder
Paychex Flex
7.3
Paylocity
7.8
Pre-built reports
Paychex Flex
7.6
Paylocity
7.0
Ability to combine HR data with external data
Paychex Flex
7.3
Paylocity
5.6

Onboarding

Paychex Flex
8.0
Paylocity
7.5
New hire portal
Paychex Flex
8.2
Paylocity
7.1
Manager tracking tools
Paychex Flex
7.9
Paylocity
8.0

Recruiting / ATS

Paychex Flex
7.2
Paylocity
7.3
Job Requisition Management
Paychex Flex
7.1
Paylocity
7.5
Company Website Posting
Paychex Flex
7.4
Paylocity
7.4
Publish to Social Media
Paychex Flex
7.4
Paylocity
6.6
Job Search Site Posting
Paychex Flex
7.1
Paylocity
8.1
Duplicate Candidate Prevention
Paychex Flex
7.1
Paylocity
7.9
Applicant Tracking
Paychex Flex
7.2
Paylocity
7.8
Notifications and Alerts
Paychex Flex
7.4
Paylocity
6.0

Performance and Goals

Paychex Flex
Paylocity
7.9
Corporate goal setting
Paychex Flex
Paylocity
7.7
Individual goal setting
Paychex Flex
Paylocity
8.2
Line-of sight-visibility
Paychex Flex
Paylocity
7.7
Performance tracking
Paychex Flex
Paylocity
7.9

Performance Management

Paychex Flex
Paylocity
7.9
Performance plans
Paychex Flex
Paylocity
7.5
Performance improvement plans
Paychex Flex
Paylocity
8.1
Review status tracking
Paychex Flex
Paylocity
7.6
Review reminders
Paychex Flex
Paylocity
8.0
Multiple review frequency
Paychex Flex
Paylocity
8.2

Succession Planning

Paychex Flex
Paylocity
7.5
Create succession plans/pools
Paychex Flex
Paylocity
8.1
Candidate ranking
Paychex Flex
Paylocity
7.4
Candidate search
Paychex Flex
Paylocity
7.5
Candidate development
Paychex Flex
Paylocity
7.2

Pros

Paychex Flex

  • Paychex Flex does an exemplary job with handling Payroll. Our organization has full-time employee's as well as contractor's and we never have an issue with payroll.
  • Insurance renewal process is painless.
  • Another plus to using Paychex Flex is the customer support. Questions and/or inquiries are handled promptly and in a timely manner.
Anonymous | TrustRadius Reviewer

Paylocity

  • It has a very cool and easy to use recognition function called impressions. Instead of a simple instant message or email saying thank you, you can offer an impression saying thanks that can be categorized and made public the rest of the company when they access Paylocity. It's just a cool function that spreads thanks and engagement across the organization with little cost and effort.
  • The self service portal for employees is easy to use as well. If you need to access vacation accrual and balances, PTO requests, pay check stubs, pay information, need to change your address or name, etc. it's very easy to find and navigate. You don't need to dig or click everywhere.
  • The journal entry function is useful too for 1:1 meetings or check in meetings for manages and their direct reports. It gives an easy module to record notes, discuss topics, attach documents, or make notes of items that need to be followed up on. Not everyone here uses it, but it does help organize meetings and keep them on track.
Anonymous | TrustRadius Reviewer

Cons

Paychex Flex

  • It's difficult to update user emails and user phone numbers after they have been set
  • The performance management system could use some quality of life improvements like viewing previous reviews while completing a new review or allowing a manager to view the self-review of an employee while completing the manager review.
  • For the issues and incidents section, it would be great if system admins could submit a new case like a workplace injury or near-miss without having to tag an employee in the case. Sometimes we just want to add the information into Flex for recordkeeping purposes and for generating 300A forms at the end of the year.
Anonymous | TrustRadius Reviewer

Paylocity

  • The on-boarding area could be a bit less tedious- starting a new hire from recruit to hire is a bit tedious but you get used to it
  • The time clocks need to be hardwired to a running computer at all times- very old technology, even ADP lets us hardwire it to our network (so we do not have to rely on our clocks running on computer)
Suzy Vera, MBA | TrustRadius Reviewer

Likelihood to Renew

Paychex Flex

Paychex Flex 8.6
Based on 14 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader | TrustRadius Reviewer

Paylocity

Paylocity 9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
Anonymous | TrustRadius Reviewer

Usability

Paychex Flex

Paychex Flex 8.4
Based on 124 answers
The user interface is very intuitive. It was simple to learn how to run routine payrolls. The program is very efficient and does not take an undue amount of time or effort to complete payroll functions. Reporting is easy to access and provides all the information needed to complete bookkeeping in our separate accounting program
Loren Piel | TrustRadius Reviewer

Paylocity

Paylocity 8.0
Based on 3 answers
Paylocity provides a friendly user experience with large icons on the web interface to allow ease of use. There has hardly ever been an outage on the website; the uptime is superb! Our employees provide positive feedback on their experience with using Paylocity as their time, benefits, and payroll provider.
Kirk Lewis | TrustRadius Reviewer

Reliability and Availability

Paychex Flex

Paychex Flex 8.9
Based on 6 answers
We have not experienced any difficulties with unplanned outages. Notifications are always made for outages, and they do not effect normal business operations.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 9.0
Based on 2 answers
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
Anonymous | TrustRadius Reviewer

Performance

Paychex Flex

Paychex Flex 8.8
Based on 6 answers
Unless there is lag time within the internet, the Paychex Flex website loads exceptional fast, pages load quickly and reports that I need to print or download load quickly. If I need to create a specialized report, once I complete it I receive an e-mail telling me my report is ready to be downloaded. Changing between web pages is fast as well.
Anonymous | TrustRadius Reviewer

Paylocity

Paylocity 5.0
Based on 2 answers
It's so manual, not automated or intuitive.
Bonny O'Neill | TrustRadius Reviewer

Support Rating

Paychex Flex

Paychex Flex 8.0
Based on 153 answers
I have needed to call on customer service a few times over the last year. It was refreshing to have a real person call me back and walk me through whatever issue I was facing. They are also great at following up after the process to make sure that everything worked out well
Luann Honerkamp | TrustRadius Reviewer

Paylocity

Paylocity 5.6
Based on 29 answers
Support for basic questions is great. If I run into something while doing a payroll, first level support is quick and always has the answer.Anything beyond that is non existent. We have not been able to speak with our dedicated account rep for months. We leave messages or are promised that he will call us right back, but he never does. We have some serious tax issues right now and I cannot even get to a supervisor or tax professional and this is truly something beyond first level support capabilities.During our initial setup we provided them with spreadsheets so they could import our employee info. They did that and everything was reviewed and yet later we found employees with info that had just been changed (like social security numbers) and some employees had to amend income tax returns. We have had tax deposits filed late and received penalties. They got them waived but we had to use our "one time exemption" for something they caused.
Anonymous | TrustRadius Reviewer

Online Training

Paychex Flex

Paychex Flex 8.2
Based on 1 answer
They were very patient and answered all of my questions.
Sarah Heller | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy | TrustRadius Reviewer

Implementation Rating

Paychex Flex

Paychex Flex 8.6
Based on 8 answers
Just make sure you have your in-house data collected and organized before you start. It would be helpful to put together a questionnaire to solicit all of the needed information.
Joey Riso | TrustRadius Reviewer

Paylocity

Paylocity 10.0
Based on 2 answers
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy | TrustRadius Reviewer

Alternatives Considered

Paychex Flex

Paychex Flex is great for small to mid-sized companies. ADP simply wasn't able to handle the needs of our small business; we like having the options bigger companies have with payroll, particularly with benefits, but ADPs platform was not able to handle our needs and keep costs manageable.
Anonymous | TrustRadius Reviewer

Paylocity

The ADP platforms did not allow us as much access to our data as Paylocity. We were constantly needing to reach out to the ADP support team to run reports or fix things within the system. With Paylocity, we have significantly more access, which leads to reduced wait times and higher efficiency. Employees have also found the self-service aspect to be leaps and bounds ahead of the prior ADP system.
Jason Magill | TrustRadius Reviewer

Scalability

Paychex Flex

Paychex Flex 8.2
Based on 6 answers
Employees can log in at home and get up to date information on their FSA balance and any medical bill reimbursements they may have uploaded. At renewal time they have the ability to make changes to their FSA or for new employees star the enrollment.
Anonymous | TrustRadius Reviewer

Paylocity

No score
No answers yet
No answers on this topic

Return on Investment

Paychex Flex

  • Using Paychex Flex has been a great timesaver for me - I can print out timesheets that help keep me focused on all the employee's time and accurate reporting.
  • The payroll journals are very easy to read and make cash management a very simple process.
  • Employees love that they can go online and see their paychecks and payroll information, thereby leaving me to do more important tasks.
Terry Capaldi | TrustRadius Reviewer

Paylocity

  • Paylocity has permitted our company to reduce the time commitment to payroll processing and enabled our company to reduce one position in our accounting department. It has also made our Human Resources department become more effective and reduce overtime costs.
  • Paylocity's report allow for better measuring of expenses and better financial management.
  • Through Paylocity, we are better able to serve our employees with real time information and easier access to their records at their immediate disposal.
Matt Brager | TrustRadius Reviewer

Screenshots

Paylocity

Pricing Details

Paychex Flex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required

Starting Price

$0

Paychex Flex Editions & Modules

Edition
Paychex Go$591
Paychex Flex ServiceContact sales team
Paychex Flex EnterpriseContact sales team
  1. per month/+$4 per employee
  2. none
Additional Pricing Details

Paylocity

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$2 Per Employee Per Month

Paylocity Editions & Modules

Edition
Paylocity$2.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Paychex Flex
7.9
Paylocity
5.0

Likelihood to Renew

Paychex Flex
8.6
Paylocity
9.2

Usability

Paychex Flex
8.4
Paylocity
8.0

Reliability and Availability

Paychex Flex
8.9
Paylocity
9.0

Performance

Paychex Flex
8.8
Paylocity
5.0

Support Rating

Paychex Flex
8.0
Paylocity
5.6

Online Training

Paychex Flex
8.2
Paylocity
10.0

Implementation Rating

Paychex Flex
8.6
Paylocity
10.0

Scalability

Paychex Flex
8.2
Paylocity

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