Paylocity vs. SAP SuccessFactors HCM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paylocity
Score 8.2 out of 10
N/A
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.N/A
SAP SuccessFactors HCM
Score 8.4 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$75.60
per year per user (Up to 100 Employees)
Pricing
PaylocitySAP SuccessFactors HCM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PaylocitySAP SuccessFactors HCM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PaylocitySAP SuccessFactors HCM
Considered Both Products
Paylocity
Chose Paylocity
All the features of the bigger companies with the user friendly touch that smaller platforms have. The time and labor system is actually far superior than UKG and SAP and the Payroll is easier to run and maintain than ADP and Paycor.
Chose Paylocity
Paylocity does not compare; Paylocity was recommended by another implementation company.
Chose Paylocity
Paylocity giv s us more modules for cheaper and it is best at finding so many different things to go to the same location. We liked this flexibility and the personalization for the company and the options for employees. The surveys a learning are more robust as I remember as …
Chose Paylocity
Paylocity was already in my organization when I came here. I don't like not having the ability to change things how I need. I emailed service to ask about setting up a new workflow, and they just sent me confusing articles instead of assisting me in creating the new workflow. I …
Chose Paylocity
It is better than Paycor and Bamboo, AS good as ADP, and gives UKG and SAP a run for their money. Paycor has more than most and almost as much customization as UKG and SAP. For smaller businesses (less than 1000), by far Paylocity is my choice.
Chose Paylocity
Paylocity is a mid-market budget player that appeals primarily to small to medium sized businesses without overly complex processes or requirements.
Chose Paylocity
SAP was clunky and not always user-friendly. To get anything but the most basic reports you had to have the HRIS Analyst build them. We had several integration issues between our ATS and HR system. Paylocity has a solid number of basic reports and building custom reports is …
Chose Paylocity
ADP - HR Powersource and ProBusiness and report writer - doesn't compare to the report writing capabilities. Paylocity does have more functionality with payroll processing which I appreciate and the systems are connected which is helpful as well. SAP SuccessFactors - the …
Chose Paylocity
I will say that Paylocity is easier to navigate than the two products mentioned above. There appears to be more customization. However, the workflow is terrible compared to PeopleSoft and SuccessFactors.
Chose Paylocity
Paylocity is a "best overall" SAAS. For a solid, affordable platform for midsize organizations, this is a good choice.
Chose Paylocity
Paylocity is stronger than ADP in reporting and customer service. Paylocity is better than Dayforce in effective-dated entries and reporting. SuccessFactors is stronger than Paylocity in Recruiting and On-Boarding.

Chose Paylocity
Because of my lack of training for this system and how my other staff has not been trained on the modules we have purchased. It is hard to make a true assessment at this time.
SAP SuccessFactors HCM

No answer on this topic

Features
PaylocitySAP SuccessFactors HCM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paylocity
7.9
1477 Ratings
3% below category average
SAP SuccessFactors HCM
8.0
780 Ratings
1% below category average
Employee demographic data8.41407 Ratings8.3691 Ratings
Employment history8.21360 Ratings8.1704 Ratings
Job profiles and administration7.91267 Ratings7.9677 Ratings
Workflow for transfers, promotions, pay raises, etc.7.71279 Ratings8.0640 Ratings
Organizational charting7.51179 Ratings8.1714 Ratings
Organization and location management8.01159 Ratings8.1643 Ratings
Compliance data (COBRA, OSHA, etc.)7.5988 Ratings7.8403 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paylocity
8.3
1415 Ratings
2% above category average
SAP SuccessFactors HCM
7.8
448 Ratings
4% below category average
Pay calculation8.71382 Ratings8.1340 Ratings
Support for external payroll vendors7.8699 Ratings7.5302 Ratings
Off-cycle/On-Demand payment8.71079 Ratings7.7302 Ratings
Benefit plan administration7.6957 Ratings7.6287 Ratings
Direct deposit files8.91376 Ratings7.8286 Ratings
Salary revision and increment management8.21113 Ratings8.0365 Ratings
Reimbursement management7.8703 Ratings7.8261 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paylocity
7.6
1197 Ratings
7% below category average
SAP SuccessFactors HCM
8.2
445 Ratings
1% above category average
Approval workflow7.71065 Ratings8.5441 Ratings
Balance details7.41144 Ratings8.1376 Ratings
Annual carry-forward and encashment7.7914 Ratings8.1334 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paylocity
8.4
1423 Ratings
2% above category average
SAP SuccessFactors HCM
8.3
626 Ratings
1% above category average
View and generate pay and benefit information8.61387 Ratings8.5473 Ratings
Update personal information8.71411 Ratings8.8609 Ratings
View company policy documentation8.11151 Ratings8.0410 Ratings
Employee recognition8.21047 Ratings7.8380 Ratings
View job history8.51239 Ratings8.4585 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paylocity
7.4
459 Ratings
8% below category average
SAP SuccessFactors HCM
8.4
3 Ratings
4% above category average
Tracking of all physical assets7.4459 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paylocity
7.3
1317 Ratings
3% below category average
SAP SuccessFactors HCM
7.0
612 Ratings
8% below category average
Report builder7.31264 Ratings7.3585 Ratings
Pre-built reports7.51283 Ratings7.1555 Ratings
Ability to combine HR data with external data7.2841 Ratings6.8461 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paylocity
8.2
1235 Ratings
3% above category average
SAP SuccessFactors HCM
8.1
496 Ratings
2% above category average
New hire portal8.31225 Ratings7.8482 Ratings
Manager tracking tools8.1995 Ratings7.7451 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paylocity
7.8
701 Ratings
3% below category average
SAP SuccessFactors HCM
8.4
611 Ratings
5% above category average
Corporate goal setting7.6561 Ratings8.2548 Ratings
Individual goal setting7.8647 Ratings8.3604 Ratings
Line-of sight-visibility7.7501 Ratings8.0492 Ratings
Performance tracking7.9656 Ratings8.1569 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paylocity
7.6
877 Ratings
4% below category average
SAP SuccessFactors HCM
8.2
644 Ratings
4% above category average
Performance plans7.4800 Ratings8.2619 Ratings
Performance improvement plans7.4694 Ratings8.0531 Ratings
Review status tracking7.7807 Ratings8.1585 Ratings
Review reminders7.8814 Ratings8.0580 Ratings
Multiple review frequency7.7689 Ratings8.1479 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paylocity
7.6
471 Ratings
3% below category average
SAP SuccessFactors HCM
8.1
443 Ratings
4% above category average
Create succession plans/pools7.3323 Ratings8.2409 Ratings
Candidate ranking7.5381 Ratings8.1388 Ratings
Candidate search8.0427 Ratings8.0396 Ratings
Candidate development7.6350 Ratings8.0374 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paylocity
8.0
829 Ratings
4% above category average
SAP SuccessFactors HCM
4.2
518 Ratings
58% below category average
Job Requisition Management8.1712 Ratings7.9493 Ratings
Company Website Posting8.2741 Ratings7.8471 Ratings
Publish to Social Media8.0577 Ratings7.8410 Ratings
Job Search Site Posting8.1709 Ratings7.7452 Ratings
Duplicate Candidate Prevention7.6610 Ratings7.6422 Ratings
Applicant Tracking8.2768 Ratings7.9475 Ratings
Notifications and Alerts7.9766 Ratings8.0479 Ratings
Best Alternatives
PaylocitySAP SuccessFactors HCM
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.2 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.2 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaylocitySAP SuccessFactors HCM
Likelihood to Recommend
8.4
(1475 ratings)
8.5
(769 ratings)
Likelihood to Renew
8.8
(166 ratings)
8.7
(53 ratings)
Usability
8.3
(281 ratings)
8.1
(292 ratings)
Availability
8.9
(35 ratings)
8.6
(7 ratings)
Performance
8.4
(34 ratings)
7.6
(7 ratings)
Support Rating
7.0
(148 ratings)
4.8
(30 ratings)
In-Person Training
8.1
(6 ratings)
9.1
(2 ratings)
Online Training
7.9
(29 ratings)
4.2
(5 ratings)
Implementation Rating
7.0
(92 ratings)
6.6
(15 ratings)
Configurability
6.9
(25 ratings)
4.5
(7 ratings)
Contract Terms and Pricing Model
8.3
(24 ratings)
3.2
(4 ratings)
Ease of integration
7.2
(28 ratings)
6.8
(420 ratings)
Product Scalability
8.2
(34 ratings)
7.6
(7 ratings)
Professional Services
8.7
(18 ratings)
5.5
(5 ratings)
Vendor post-sale
7.3
(34 ratings)
4.8
(6 ratings)
Vendor pre-sale
8.4
(31 ratings)
3.8
(6 ratings)
User Testimonials
PaylocitySAP SuccessFactors HCM
Likelihood to Recommend
Paylocity
Paylocity makes record keeping and payroll so simple. The times are able to be imported from time keeping saving tons of time and frustration. Going from manual entries to a more automated system has saved so much time. Whether a company is small or large or there are multiple companies that you take care of the system will work for you.
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SAP
It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
Read full review
Pros
Paylocity
  • Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
  • We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
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SAP
  • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
  • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
  • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
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Cons
Paylocity
  • I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
  • Improving hold time recently with customer service.
  • Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
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SAP
  • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
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Likelihood to Renew
Paylocity
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
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SAP
It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
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Usability
Paylocity
I love Paylocity. As I have stated before I love the user friendliness of the system. I have used more than four different payroll systems during my career, and I have found Paylocity to be the most user friendly of all the systems I have used. I was able to catch on within two days of my training. The system has a lot of features I use on a daily basis and over the years I have not had a desire to change systems.
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SAP
Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable
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Reliability and Availability
Paylocity
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
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SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
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Performance
Paylocity
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
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SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Support Rating
Paylocity
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
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SAP
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
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In-Person Training
Paylocity
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
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SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
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Online Training
Paylocity
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
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SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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Implementation Rating
Paylocity
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
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SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
Paylocity
There is no comparison. Paylocity offers so much more to its clients. Their pricing is unbeatable and they provide a much bigger variety of features and customization. I had to use 6 different platforms to cover all necessary areas for our business, when I am now solely using Paylocity for everything.
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SAP
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
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Contract Terms and Pricing Model
Paylocity
Everyone wants a good deal of course. We thought we did ok and felt you still made your money also
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SAP
Not applicable.
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Scalability
Paylocity
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
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SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Professional Services
Paylocity
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
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SAP
Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
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Return on Investment
Paylocity
  • Paylocity has helped us with recruitment by streamlining the process and making it efficient. It is saving me time.
  • Paylocity has also helped us with compensation so we can create a fair and robust compensation plan.
  • I also like using the data insights feature, which helps me keep track of over time, payroll and benefits costs, and retention numbers. This also saves me time as it is all in one place.
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SAP
  • It helps better in the tedious task of job posting, it's automated to social handles.
  • Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
  • Reduces most of the cost in HR operations and future-proof technology with continuous improvement.
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ScreenShots

Paylocity Screenshots

Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.Screenshot of where to automate manual processes with Paylocity's self-serve automation engine, Workflows. Users can implement routines for time-consuming manual tasks.Screenshot of where to manage and comply with employment law. Paylocity's HR Compliance solution helps users to stay on track and view important employee compliance items, from Equal Employment Opportunity (EEO), healthcare, and compensation.Screenshot of how Paylocity Recruiting can automate hiring processes. amplify outreach, showcase a company's culture, and build stronger candidate connections to swiftly fill positions.Screenshot of recognition and rewards in Paylocity.

SAP SuccessFactors HCM Screenshots

Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Screenshot of