Paylocity vs. SAP SuccessFactors HCM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Paylocity
Score 8.2 out of 10
N/A
Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.N/A
SAP SuccessFactors HCM
Score 8.4 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$75.60
per year per user (Up to 100 Employees)
Pricing
PaylocitySAP SuccessFactors HCM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
PaylocitySAP SuccessFactors HCM
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
PaylocitySAP SuccessFactors HCM
Considered Both Products
Paylocity
Chose Paylocity
All the features of the bigger companies with the user friendly touch that smaller platforms have. The time and labor system is actually far superior than UKG and SAP and the Payroll is easier to run and maintain than ADP and Paycor.
Chose Paylocity
Paylocity does not compare; Paylocity was recommended by another implementation company.
Chose Paylocity
Paylocity giv s us more modules for cheaper and it is best at finding so many different things to go to the same location. We liked this flexibility and the personalization for the company and the options for employees. The surveys a learning are more robust as I remember as …
Chose Paylocity
Paylocity was already in my organization when I came here. I don't like not having the ability to change things how I need. I emailed service to ask about setting up a new workflow, and they just sent me confusing articles instead of assisting me in creating the new workflow. I …
Chose Paylocity
It is better than Paycor and Bamboo, AS good as ADP, and gives UKG and SAP a run for their money. Paycor has more than most and almost as much customization as UKG and SAP. For smaller businesses (less than 1000), by far Paylocity is my choice.
Chose Paylocity
Paylocity is a mid-market budget player that appeals primarily to small to medium sized businesses without overly complex processes or requirements.
Chose Paylocity
SAP was clunky and not always user-friendly. To get anything but the most basic reports you had to have the HRIS Analyst build them. We had several integration issues between our ATS and HR system. Paylocity has a solid number of basic reports and building custom reports is …
Chose Paylocity
ADP - HR Powersource and ProBusiness and report writer - doesn't compare to the report writing capabilities. Paylocity does have more functionality with payroll processing which I appreciate and the systems are connected which is helpful as well. SAP SuccessFactors - the …
Chose Paylocity
I will say that Paylocity is easier to navigate than the two products mentioned above. There appears to be more customization. However, the workflow is terrible compared to PeopleSoft and SuccessFactors.
Chose Paylocity
Paylocity is a "best overall" SAAS. For a solid, affordable platform for midsize organizations, this is a good choice.
Chose Paylocity
Paylocity is stronger than ADP in reporting and customer service. Paylocity is better than Dayforce in effective-dated entries and reporting. SuccessFactors is stronger than Paylocity in Recruiting and On-Boarding.

Chose Paylocity
Because of my lack of training for this system and how my other staff has not been trained on the modules we have purchased. It is hard to make a true assessment at this time.
SAP SuccessFactors HCM

No answer on this topic

Features
PaylocitySAP SuccessFactors HCM
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Paylocity
7.8
1435 Ratings
4% below category average
SAP SuccessFactors HCM
8.0
765 Ratings
1% below category average
Employee demographic data8.51367 Ratings8.3676 Ratings
Employment history8.21317 Ratings8.1688 Ratings
Job profiles and administration7.91231 Ratings7.8662 Ratings
Workflow for transfers, promotions, pay raises, etc.7.61243 Ratings8.0628 Ratings
Organizational charting7.41143 Ratings8.1699 Ratings
Organization and location management7.91124 Ratings8.0629 Ratings
Compliance data (COBRA, OSHA, etc.)7.5960 Ratings7.7393 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Paylocity
8.3
1373 Ratings
2% above category average
SAP SuccessFactors HCM
7.8
434 Ratings
4% below category average
Pay calculation8.61341 Ratings8.1328 Ratings
Support for external payroll vendors7.8677 Ratings7.4293 Ratings
Off-cycle/On-Demand payment8.71040 Ratings7.7291 Ratings
Benefit plan administration7.6930 Ratings7.6277 Ratings
Direct deposit files8.91335 Ratings7.8276 Ratings
Salary revision and increment management8.21078 Ratings8.0353 Ratings
Reimbursement management7.9678 Ratings7.8250 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Paylocity
7.6
1163 Ratings
7% below category average
SAP SuccessFactors HCM
8.2
433 Ratings
0% above category average
Approval workflow7.71036 Ratings8.4429 Ratings
Balance details7.41111 Ratings8.1365 Ratings
Annual carry-forward and encashment7.7882 Ratings8.0323 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Paylocity
8.4
1382 Ratings
2% above category average
SAP SuccessFactors HCM
8.2
613 Ratings
0% below category average
View and generate pay and benefit information8.61346 Ratings8.4459 Ratings
Update personal information8.71370 Ratings8.7597 Ratings
View company policy documentation8.11118 Ratings8.0396 Ratings
Employee recognition8.31013 Ratings7.8366 Ratings
View job history8.51201 Ratings8.3571 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Paylocity
7.4
446 Ratings
7% below category average
SAP SuccessFactors HCM
8.4
3 Ratings
5% above category average
Tracking of all physical assets7.4446 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Paylocity
7.3
1279 Ratings
3% below category average
SAP SuccessFactors HCM
7.0
598 Ratings
8% below category average
Report builder7.31227 Ratings7.2572 Ratings
Pre-built reports7.51245 Ratings7.0541 Ratings
Ability to combine HR data with external data7.2816 Ratings6.7447 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Paylocity
8.2
1201 Ratings
3% above category average
SAP SuccessFactors HCM
8.0
483 Ratings
0% above category average
New hire portal8.41191 Ratings7.7469 Ratings
Manager tracking tools8.1967 Ratings7.6439 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Paylocity
7.8
682 Ratings
3% below category average
SAP SuccessFactors HCM
8.4
598 Ratings
4% above category average
Corporate goal setting7.7546 Ratings8.1535 Ratings
Individual goal setting7.8629 Ratings8.3591 Ratings
Line-of sight-visibility7.7486 Ratings8.0479 Ratings
Performance tracking7.9638 Ratings8.0556 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Paylocity
7.6
854 Ratings
4% below category average
SAP SuccessFactors HCM
8.2
631 Ratings
4% above category average
Performance plans7.5778 Ratings8.1605 Ratings
Performance improvement plans7.4674 Ratings8.0517 Ratings
Review status tracking7.7784 Ratings8.0571 Ratings
Review reminders7.8791 Ratings7.9567 Ratings
Multiple review frequency7.7668 Ratings8.0465 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Paylocity
7.6
457 Ratings
3% below category average
SAP SuccessFactors HCM
8.0
429 Ratings
3% above category average
Create succession plans/pools7.2314 Ratings8.1396 Ratings
Candidate ranking7.5370 Ratings8.0375 Ratings
Candidate search8.0413 Ratings8.0382 Ratings
Candidate development7.6339 Ratings8.0361 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Paylocity
8.0
808 Ratings
4% above category average
SAP SuccessFactors HCM
4.1
504 Ratings
61% below category average
Job Requisition Management8.1693 Ratings7.9480 Ratings
Company Website Posting8.2721 Ratings7.7457 Ratings
Publish to Social Media8.0562 Ratings7.7398 Ratings
Job Search Site Posting8.0689 Ratings7.7438 Ratings
Duplicate Candidate Prevention7.6591 Ratings7.5409 Ratings
Applicant Tracking8.2748 Ratings7.8461 Ratings
Notifications and Alerts7.9745 Ratings7.9464 Ratings
Best Alternatives
PaylocitySAP SuccessFactors HCM
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Dayforce Powerpay
Dayforce Powerpay
Score 9.5 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.7 out of 10
Enterprises
PeopleStrong
PeopleStrong
Score 9.9 out of 10
PeopleStrong
PeopleStrong
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
PaylocitySAP SuccessFactors HCM
Likelihood to Recommend
8.3
(1525 ratings)
8.4
(787 ratings)
Likelihood to Renew
8.8
(166 ratings)
8.7
(53 ratings)
Usability
8.1
(332 ratings)
8.0
(309 ratings)
Availability
9.0
(36 ratings)
8.8
(7 ratings)
Performance
8.5
(35 ratings)
7.8
(7 ratings)
Support Rating
7.1
(148 ratings)
5.4
(30 ratings)
In-Person Training
8.2
(6 ratings)
9.1
(2 ratings)
Online Training
7.9
(29 ratings)
4.8
(5 ratings)
Implementation Rating
7.3
(92 ratings)
6.5
(15 ratings)
Configurability
7.1
(26 ratings)
5.2
(7 ratings)
Contract Terms and Pricing Model
8.4
(25 ratings)
2.9
(4 ratings)
Ease of integration
7.3
(28 ratings)
6.9
(419 ratings)
Product Scalability
8.3
(34 ratings)
7.8
(7 ratings)
Professional Services
8.5
(18 ratings)
6.1
(5 ratings)
Vendor post-sale
7.5
(34 ratings)
5.6
(6 ratings)
Vendor pre-sale
8.5
(31 ratings)
4.6
(6 ratings)
User Testimonials
PaylocitySAP SuccessFactors HCM
Likelihood to Recommend
Paylocity
Paylocity is a very user-friendly system. It is very easy to learn and use. They offer features like Time and Labor, Payroll, integrations with other software and Human Resources benefits. They have an excellent onboarding process and feature recruitment right at your fingertips, so you do not have to go on so many job boards. I like their self-service portal because it allows our staff independence on clocking in and out as well as requesting paid time off and our staff can make their own corrections when they miss a punch on their time sheet or forget to clock in and out for lunch or during the day.
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SAP
It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.
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Pros
Paylocity
  • Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
  • We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
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SAP
  • The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
  • Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
  • Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.
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Cons
Paylocity
  • Develop a full AP/AR process that integrates with the other financial tools like payroll, expenses, etc.
  • Have the platform DCAA compliant and have it audited so that companies can use it as a definitive government contracting platform.
  • Develop an improvement that would allow for Time and Labor integration and reporting to Medicaid for service providers so they don't need multiple systems.
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SAP
  • I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.
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Likelihood to Renew
Paylocity
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
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SAP
It is the product that the Business is fully committed to for co-ordinately HR processes. Employee and Manage Self-Service has allow our business to reduce the overheads in our HR operating mode. The integration with 3rd party products is now in place and further developments will only increase its importance. SuccessFactors provide regular enhancements and has a support model in line with our business requirements.
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Usability
Paylocity
I would give it that overall rating because we implemented in 2023 and so although that may feel like a lot of time, it still is, we still have a lot to learn and so I'm optimistic that as we learn more that rating will increase.
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SAP
Generally works as it needs to but there is room for improvement. Notifications are an example where they come from different places whereas they should be centralised and standardised. We would love to have time management and award interpretation in SAP SuccessFactors HCM instead of a third party system however the lack of rostering functionality makes this unusable
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Reliability and Availability
Paylocity
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
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SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
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Performance
Paylocity
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
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SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
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Support Rating
Paylocity
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
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SAP
SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.
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In-Person Training
Paylocity
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
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SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
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Online Training
Paylocity
The training was live online, but was with a group of other companies. We did not receive any personalized training with our team. Whenever we would ask for training, we would be sent a peak article link or a video. It felt like the reps we dealt with didn't know the answer to the questions.
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SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
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Implementation Rating
Paylocity
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
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SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
Paylocity
We went through demos five years ago and we evaluated ADP and UKG in the past, and we used Paycor previously. In the past, I've used ADP and Kronos when it was still Kronos at other companies. So several different ones. One of the main reasons was that it was all one platform and you didn't have to log into other platforms for it to communicate with each other. Payroll talks to time that talks back to payroll and you don't have to log into anything separate. The reporting was also really easy and you didn't have to have a master's degree to do it.
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SAP
SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.
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Contract Terms and Pricing Model
Paylocity
I didn't help but I like the pricing
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SAP
Not applicable.
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Scalability
Paylocity
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
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SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Professional Services
Paylocity
They are thorough, care about quality and success, take the time needed to implement properly, answer questions, build data feeds. A professional, caring, very skilled team there.
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SAP
Once time we need to change the datacenter and we made this with the professional services from SAP... everything goes just fine. excelent service.
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Return on Investment
Paylocity
  • So when I first found Paylocity back in 2013 and was pitching it to the senior leadership company, my PowerPoint presentation, our return on investment was reducing errors in time and labor. We did paper time sheets back in the day back in 2007, 2008. So we were always running paper time sheets, Microsoft Excel or other standalone products, printing them out and hand keying them into a payroll system. So my ROI to our company was to save money and time on data entry and also to better manage the taxes. So we pay for the tax service, we're in 27 states having to manage that. Previously we were responsible for knowing what every state tax codes were, what every state tax compliance rules were. So with Paylocity we signed up for a tax service and that has been a huge return on investment.
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SAP
  • It helps better in the tedious task of job posting, it's automated to social handles.
  • Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
  • Reduces most of the cost in HR operations and future-proof technology with continuous improvement.
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ScreenShots

Paylocity Screenshots

Screenshot of a view of real-time employee data and performance metrics used to uncover and analyze trends. This creates an impactful understanding of the business, increase retention, understand labor costs, and plan for changes.Screenshot of where to automate manual processes with Paylocity's self-serve automation engine, Workflows. Users can implement routines for time-consuming manual tasks.Screenshot of where to manage and comply with employment law. Paylocity's HR Compliance solution helps users to stay on track and view important employee compliance items, from Equal Employment Opportunity (EEO), healthcare, and compensation.Screenshot of how Paylocity Recruiting can automate hiring processes. amplify outreach, showcase a company's culture, and build stronger candidate connections to swiftly fill positions.Screenshot of recognition and rewards in Paylocity.

SAP SuccessFactors HCM Screenshots

Screenshot of how to navigate to all SAP SuccessFactors solution modules and complete tasks using natural language—thanks to Joule, the AI copilot with generative AI.Screenshot of where to acquire future-ready skills by sourcing, engaging, and hiring top talent, as well as save time evaluating candidates and match skills to roles more efficiently with AI-powered applicant screening.Screenshot of some of the metrics that empower HR professionals, analysts, and business partners to answer questions about a workforce, or that influence business decisions with data-driven insights and an evidence-based approach to HR.Screenshot of the mobile interface, which also helps automate processes to improve employee and manager self-service, and strengthen compliance.Screenshot of