Power Admin PA Server Monitor vs. Pulseway

Power Admin PA Server Monitor works great for our needs. We do however wish that it worked for Linux Operating Systems.

Incentivized

If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.

Incentivized

• Alerts us when a server, storage device, or network device goes offline.
• Alerts us when a critical service running on a server stops running.
• Alerts us if files change, are removed, or are created.
• Alerts us if an unauthorized file type has been created on a monitored system
• Generate up-time reports for Executives.

Incentivized

• It monitors computers and notifies us of any issues with any computer.
• It allows remote control of computers, such as requesting a computer to reboot itself.
• It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.

Incentivized

• It does have bulk settings tools to set up bulk settings for multiple devices, but to me it could be a bit easier to use. However, I ran into a snag and reached out to support and they are great.
• It does not support Linux Operating Systems.

Incentivized

• It would be nice if they increased their scope of supported third-party apps.
• It would be great if they would create an ios app for their ticket system.
• If they could possibly build in a location service for tracking devices, that would be helpful.
• If they had two-factor authentication, it would be nice.

Incentivized

Excellent product, easy to use, many features, and fast/excellent support.

Incentivized

It is an excellent product that is much easier to use than many other open source type offerings. Easy learning curve.

Incentivized

Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.

Incentivized

Very fast, knowledgeable, and helpful support.

Incentivized

I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.

Incentivized

Overall it is an easy install and setup and their support is very fast and helpful

Incentivized

We tried some open source solutions. But, they were much more difficult to set up and maintain. PA is easy to use "out of the box". We looked at other paid solutions also, but they were cost prohibitive, since we are a small institution.

Incentivized

Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.

Incentivized

• It has decreased our critical services downtime, because we are able to VPN in and fix issues as soon as Power Admin alerts us of an issue. ROI has been excellent.
• It allows us to catch issues before they become critical by alerting us on errors that show up in our Event Logs.

Incentivized

• Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
• I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
• Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.

Incentivized