PracticePanther vs. SimpleLegal

It is perfect for law management as it has integrations with Lawpay, which is specific for operating and trust account billing. I am able to create custom intakes for a client to fill out, automated with a task when submitted, and then review and response. I am also able to use the forms for internal use to enter information and use templates to populate those fields onto documents that I create.

Incentivized

SimpleLegal is easy to use and easy to understand for everyone in the legal department. Their customer service is typically quick to respond and solve any issues that may arise on the customer side as well as the vendor side (CounselGo). There has been a bit of customer dissatisfaction since being acquired by Onit but the enhancements and roadmap continue to look promising.

Incentivized

• Ease of Use
• Ease of Adding Time and Expenses to Accounts
• Ease of Seeing Aging Accounts

Incentivized

• SimpleLegal does a great job tracking expenses.
• SimpleLegal does a great job at creating, tracking and analyzing matters.
• SimpleLegal does a good job with reporting and analytics.

Incentivized

• Want to easily be able to customize matter information and haven't figured out how to do it.

Incentivized

• Budget tracking.
• Admin independence (being able to make system improvements/enhancements/changes without needing a SL rep).

Incentivized

Very easy to use and intuitive. This does not require complex data entry or toggling between multiple screens.

Incentivized

I love the Support team. Available through chat on any screen on your practice panther. They say they respond within 24 hours but it's usually at most 3 hours and they direct you a solution or that confirm no available solution. The team at PP is always helpful and know how to follow up with issues in a timely manner.

Incentivized

PracticePanther is much easier and much more user friendly for what I need.

Incentivized

SimpleLegal was much easier to use and train users on than Time Matters. SimpleLegal had all of the functionality but not as many customizable features as Time Matters.

Incentivized

• I have been able to expedite time reviewing a file, organizing information so less time spent on workers.
• The automated organization through integrations, like dropbox, to organize all my matters in a uniform manner. Saves time.
• Ease of use has saved on training as instructions can be implemented directly on workflows. Saves time. Each time it saves a worker time, I am more efficient and my return on investment is apparent.

Incentivized

• Able to track in real-time legal spend against budgets to hold outside counsel responsible while meeting our fiscal demands--rather than wait on Finance report monthly/quarterly/etc.

Incentivized