Referral Rock vs. Trackier

Referral Rock is very relevant in cases where you already use Salesforce or HubSpot and want to integrate/streamline your Referral Marketing process with your Sales Management process (which is where Salesforce and Hub Spot are mainstream). Referral Rock might be less relevant if you don’t use Salesforce or HubSpot, but in that case, the pricing is also much lower, and you still get great value for the cost.

Incentivized

Trackier is able to track anything related to media campaigns, giving you control of what's happening to your campaign and the ability to analyze it in (almost) real-time to make decisions and change strategy if needed. They have a great suite of APIs that you can use to extract data and integrate with your preferred analysis tool/platform (such as Tableau) or your data warehouse.

Incentivized

• Onboarding support
• Ease of use
• The ability to automate referral payouts.

• Tracking conversions
• Manage revenues and payouts
• Control access in campaigns
• Manage Publishers and Advertisers

Incentivized

• Just a few minor missing features that I have been told are on the roadmap. Certainly not blockers.
• Gift card payouts that work internationally, even if the currency selected is specific to a certain country (i.e. a $100 USD gift card payout amount should still result in the ability for the recipient to choose a gift card worth $100 USD, but available in their home country. Right now we are limited to only those gift cards available within the payout currency country).

• Custom charts and reports
• Dashboards
• Schedule data export files

Incentivized

Overall usability is solid. Their customer support and success team made it super easy for me to understand the software, how to use each feature, and how to get the most out of the product.

They are very responsive and prompt when we had questions come up. Support has been great.

I think Trackier support is the best I ever had using a SaaS platform. They are 'always on' and I can talk to a real person anytime. This is very difficult nowadays! If I have a problem or detect any issue I can talk to someone quickly and they give me an ETA for a solution within minutes.

Incentivized

Referral Rock is overall a better platform. It provides more and better-implemented functionalities. It also provides much better integration with Salesforce/HubSpot and better user support.

Incentivized

Trackier could give me all the features its competitors have at a lower cost. Their pricing model is really very competitive. And if you need any specific need they are always open to help you achieve your goals by improving the platform and adding new features every day. In other words: you can trust their work.

Incentivized

• Helped fulfill referral rewards.
• Supported inbound and sales efforts.
• Multiple programs used by multiple teams.

• Best cost-benefit beside competitors
• Less changes on final numbers (finance)
• Audit on each conversion

Incentivized