SalesOutlook CRM vs. Thryv

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SalesOutlook
Score 7.6 out of 10
N/A
N/AN/A
Thryv
Score 9.0 out of 10
Small Businesses (1-50 employees)
Thryv is an all-in-one small business marketing solution providing CRM, marketing automation, calendaring and appointment reminders, directory listings, and other features.N/A
Pricing
SalesOutlook CRMThryv
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SalesOutlookThryv
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
SalesOutlook CRMThryv
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
SalesOutlook CRM
8.8
4 Ratings
14% above category average
Thryv
-
Ratings
Customer data management / contact management9.44 Ratings00 Ratings
Workflow management9.73 Ratings00 Ratings
Territory management9.54 Ratings00 Ratings
Opportunity management7.73 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)9.74 Ratings00 Ratings
Contract management9.04 Ratings00 Ratings
Quote & order management9.04 Ratings00 Ratings
Interaction tracking6.64 Ratings00 Ratings
Channel / partner relationship management8.44 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
SalesOutlook CRM
7.2
3 Ratings
4% below category average
Thryv
-
Ratings
Case management7.73 Ratings00 Ratings
Call center management5.02 Ratings00 Ratings
Help desk management9.02 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
SalesOutlook CRM
7.0
3 Ratings
7% below category average
Thryv
-
Ratings
Lead management7.03 Ratings00 Ratings
Email marketing7.02 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
SalesOutlook CRM
7.1
4 Ratings
6% below category average
Thryv
-
Ratings
Task management7.84 Ratings00 Ratings
Billing and invoicing management6.03 Ratings00 Ratings
Reporting7.72 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
SalesOutlook CRM
7.8
3 Ratings
3% above category average
Thryv
-
Ratings
Forecasting8.33 Ratings00 Ratings
Pipeline visualization9.02 Ratings00 Ratings
Customizable reports6.03 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
SalesOutlook CRM
7.3
2 Ratings
3% below category average
Thryv
-
Ratings
Custom fields8.32 Ratings00 Ratings
Custom objects5.72 Ratings00 Ratings
Scripting environment7.02 Ratings00 Ratings
API for custom integration8.32 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
SalesOutlook CRM
7.7
2 Ratings
7% below category average
Thryv
-
Ratings
Single sign-on capability7.42 Ratings00 Ratings
Role-based user permissions8.02 Ratings00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
SalesOutlook CRM
8.3
3 Ratings
13% above category average
Thryv
-
Ratings
Social data8.33 Ratings00 Ratings
Social engagement8.43 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
SalesOutlook CRM
7.5
3 Ratings
4% above category average
Thryv
-
Ratings
Marketing automation8.73 Ratings00 Ratings
Compensation management6.32 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
SalesOutlook CRM
6.7
2 Ratings
10% below category average
Thryv
-
Ratings
Mobile access6.72 Ratings00 Ratings
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
SalesOutlook CRM
-
Ratings
Thryv
9.2
8 Ratings
18% above category average
Dynamic content00 Ratings8.97 Ratings
Ability to test dynamic content00 Ratings9.17 Ratings
Landing pages00 Ratings10.01 Ratings
Mobile optimization00 Ratings8.88 Ratings
Email deliverability reporting00 Ratings9.17 Ratings
List management00 Ratings8.96 Ratings
Triggered drip sequences00 Ratings9.63 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
SalesOutlook CRM
-
Ratings
Thryv
8.1
7 Ratings
11% above category average
Lead nurturing00 Ratings8.76 Ratings
Data quality management00 Ratings8.66 Ratings
Automated sales alerts and tasks00 Ratings7.06 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
SalesOutlook CRM
-
Ratings
Thryv
9.1
5 Ratings
11% above category average
Calendaring00 Ratings9.05 Ratings
Event/webinar marketing00 Ratings9.14 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
SalesOutlook CRM
-
Ratings
Thryv
6.7
8 Ratings
8% below category average
Social sharing and campaigns00 Ratings9.48 Ratings
Social profile integration00 Ratings4.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SalesOutlook CRM
-
Ratings
Thryv
6.6
7 Ratings
9% below category average
Dashboards00 Ratings9.27 Ratings
Standard reports00 Ratings8.67 Ratings
Custom reports00 Ratings2.01 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
SalesOutlook CRM
-
Ratings
Thryv
8.4
6 Ratings
16% above category average
API00 Ratings8.03 Ratings
Role-based workflow & approvals00 Ratings8.92 Ratings
Customizability00 Ratings8.25 Ratings
Best Alternatives
SalesOutlook CRMThryv
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
monday marketer
monday marketer
Score 8.9 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
monday marketer
monday marketer
Score 8.9 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Kentico Xperience
Kentico Xperience
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SalesOutlook CRMThryv
Likelihood to Recommend
9.0
(4 ratings)
9.4
(8 ratings)
Usability
9.0
(3 ratings)
9.0
(2 ratings)
Support Rating
9.1
(3 ratings)
10.0
(4 ratings)
User Testimonials
SalesOutlook CRMThryv
Likelihood to Recommend
SalesOutlook
We were using [SalesOutlook CRM] for a seamless experience when it comes to managing clients and their databases in a uniform way. I personally think this tool is a bit hard to learn & is most recommended to someone with prior experience with using Microsoft products.
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Thryv
What I have found to be the most critical for my business as a customer of Thryv is the ability to provide an invoice and accept payment with direct linking to my bank account. This has had a dramatic positive impact on my cash flow.
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Pros
SalesOutlook
  • sales analysis
  • Product movement analysis
  • Tertiary sales
  • Documentation & Contract
  • Sales & Marketing review
  • Category performance
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Thryv
  • Customer service is FANTASTIC!
  • Put regularly used and needed tasks under one umbrella.
  • Makes it easy to schedule and post to Social Media
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Cons
SalesOutlook
  • Sometimes it doesn't load properly
  • Would like some of the buttons to be a bit more user-friendly
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Thryv
  • Offer an automated rewards program for my customer based on their spending and their referrals.
  • Since I use Shopify and they host me it would be nice to get a financial break for not using that part of the package.
  • Maybe providing apps.
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Usability
SalesOutlook
Provides a more efficent and organizaed approach to my workload. Easy to implement and utilize
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Thryv
It is very easy to use and the features are great for the ones we utilize. If you have any issues at all, customer service or our sales rep is great to work with and fixes what issues I have. They are always willing to help out and to follow up to make sure you don't have any more issues.
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Support Rating
SalesOutlook
Support provided by the team was very prompt at the time of inducting the tool, the overall experience was very good.
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Thryv
Although getting through to the right person may take a while, they have the ability to take over your screen and always assist with whatever you need.
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Alternatives Considered
SalesOutlook
it is very user-friendly and having very good compatibility with other software. Moreover the aftersales training and support is best amongst in the industry.
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Thryv
Let's say use this software because it gives a lot of benefits to the company and we no other software use do not.
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Return on Investment
SalesOutlook
  • Easier to track case details
  • Speeds up the process of getting cases through all the steps
  • Sometimes there are glitches and takes time out of business to reload etc.
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Thryv
  • Increased Social Media Presence has kept us in touch with clients
  • I believe our overall package has resulted in increased web traffic. More clients are finding us through social media and web searches than any other year before.
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ScreenShots

Thryv Screenshots

Screenshot of Reputation MonitoringScreenshot of Email MarketingScreenshot of Social Media ManagementScreenshot of Automated Campaigns to Nurture Leads/ClientsScreenshot of Accept Online Payments